FIX AUTO CALGARY SOUTH CENTRAL

Ownership changed in June, new owners clearly don`t really know how to run a business and make scheduling mistakes, they also don`t have access to former owners files somehow, that kinda seems like the bare minimum for buying a chain repair shop. You`d think MacDonald's is MacDonald's and Fix auto is fix auto but apparently they aren`t organized enough for that.

Although the process took longer than we expected, Fix Auto was perfect. The car looked and functioned better than it did before the accident and their support staff was so helpful - especially Kayla. Hope they give that girl an extra holiday bonus as she absolutely deserves it!

Great service, everyone was very friendly and helpful. Got my vehicle fixed in less time than they quoted. The vehicle looks great everything was repaired and you wouldn’t be able to tell it was damaged. They gave me back my vehicle cleaner then when I dropped it off to them. I had a very positive experience and would recommend them to anyone.

I wish we could find more places like this in Calgary! Drew and Erin showed exceptional professionalism and care when dealing with our car after the accident. Communication run great. They even gave us the shop tour and were always so awesome. Thank you so much, Drew. Highly recommend!

After not just having the hassle of having to go through no fault claim, I had to experience with an unfair service Fix auto provided too. They deemed themselves what damage they would repair and what they considered “old, ” and told me that it’s my adjuster who decided that and to check with him. When I confirmed with my adjuster, he had no idea of why Fix auto didn’t fix the small crack that was left behind. It’s so saddening to have to go through this. At the end of the day, I’m not much disappointed about the small crack being left behind, but that they lied to my face that it was my adjuster and tried to pass the buck. Mistakes do happen but remember your mistakes affect others, and the least you could do is own it and be honest!