I had a door dent fixed a number of years ago that was over $1000. I still cringe every time I was my car to this day. Paint and repair was terrible. You can see the sand marks in the filler through the paint, there is less shine on front and rear door where it was 'blended' then the rest of the car. I did send an email shortly after the repair was done and nothing was done. I wash and wax my vehicle by hand with high quality drying towels and have done so since new. The pleasure I get from doing this is marred every time I come around to the door they repaired. If I could afford to I would take it else where and get it repainted properly.
No less than 6 calls and inquiries with 0 phone calls back. Horrible customer service. Save your time, energy and money and go somewhere with professionalism. Awful!
These guys were quick and got me right in to find the problem and work on getting it fixed. Very helpful and very friendly. I wouldn’t hesitate having them work on anything. Thanks guys!
My friend Catt told me to bring my SUV to fix auto for repairs an nothing but excellent service from staff, the whole process was as expected 3 days total from start to finish. It was very nice an clean when I picked up. Thank you Gary for always keeping me updated. I will be bringing it back for future repairs an sending my family an friends your way!
Took my vehicle there to get assessed for how much a hit and run was going to cost. I got the pleasure of meeting Brad. He assessed the car quickly and thought he could buff out some of the light scratches that were there. Well he did just that! He also gave us what he could not fix with the buff as a quote. This was all done within 35 minutes! Great service and exceeded my expectations. Thanks Brad
Very thorough. Explained everything to me from the process to the work that was to be done. Kept great communication with me while the vehicle was being repaired. Constantly updating me. Vacuumed and cleaned my vehicle before returning it to me. Very professional group to deal with. Would definitely return and use them again in the future.
Brad LaPierre is a fantastic person at Fix Auto. They have done a bit of work for me and I always trust their service and their work is impeccable. Thank you Brad for buffing out the small scuff today at no charge. I wouldn't take my work anywhere else!
Awful place to take your car - constant delays and they messed my car up completely when they "detailed" it, they scratched the whole car top to bottom with a waxer /buffer or something and on top of that i brought my car in for body work and my electrical is all messed up AC AND FANS don't blow air, and my engine light is back on after being fixed before dropping it off- place should be shut down and they are a bunch of scammers! Worst place ever I cant even believe i gave them the time of day they have a product guarantee where any parts or issues that arise after your car leaves they will fox at no cost BUT i refuse to go back there AT ALL they are the worst auto shop in town avoid AVOID AVOID
The staff in Lethbridge were kind, patient and super helpful with my questions. The shop kept me updated on the status of my vehicle and it was done in a timely manner. The best part was when I picked it up, my vehicle had been cleaned and detailed, that made my day - thank-you for the great service!
Personal contact with David and the Staff of Fix Auto Lethbridge was far above what I expected. Their operation is clean and purpose designed. My working background in Engineering made Fix Auto a pleasure to deal with. From the front desk staff to the follow up call upon approval of my Rogue repairs were first class. The days of dirty little holes for body shops may soon be over. Thank You DJ Coleman