14 November 2023 5:09
Donna was my salesperson for my snow plow and has been a great help with any product support I’ve needed. Much appreciated Donna and keep up the great work FGI
19 October 2023 11:12
The warehouse is very tidy and organized was very impressed and shared my expression with the Branch Manager Jason Campbell.
08 September 2023 12:33
Easily the best, friendliest, most knowledgeable, professional business anywhere. Every single employee is friendly and know their products and services inside and out. The work I had done was done well and efficiently. The service manager is sharp and articulate and his team aren’t afraid to work.
If you have a trailer that needs anything these are your one stop shop.
07 August 2022 5:22
Never felt so unwelcome in my life. I had high hopes for this place being just off the 2. I asked about shocks at 5pm and the employees said they couldn’t help me. Was literally 5pm and they close at 530. I didn’t need the shock that bad so I will get else where and keep this place out of my business
14 June 2022 23:35
Great people who care and are not just trying to push sales. Very knowledgeable and have a great inventory available right here in Red Deer
22 April 2021 22:05
Totally unimpressed with this dealer. We had an espar engine heater installed that only worked once.melted the fuel line they fixed that. Then again we froze up as it did not work. When we went they said it was batteries. Replaced those. Again truck froze up turned out to be a bad heater controller. By the time parts came it was spring.
18 April 2021 22:50
For such a large store, they carry very little of what is advertised in their catalog. Ordered a torque bar because they dont stock them - except in Edmonton, and it was confirmed upon order that the warehouse had 2 in stock and one was supposedly designated for us.
A WEEK later, and no phone call. Went to the store and was told it was on backorder.
We will not be back. Extremely poor service.
19 January 2021 16:05
Rude, condescending old guy made me decide to go elsewhere for my parts. Probably won't be back.
27 December 2020 20:05
Excellent service friendly people knowledgable people just an overall enjoying place to go to get parts.
28 October 2020 21:32
Always have what I need and are pretty average on pricing. But when I walk in I rarely leave without what I need
04 October 2020 20:04
Great place for parts! Didn't have what I needed, but Jim was super helpful and polite and promptly pointed me in the right direction. My only major concern is the excessive amount of swearing (not to mention their rather innapropriate topics) by the girls at the front. Would have been a great experience otherwise!
26 July 2020 7:45
Albeit I gave plenty of notice, on a Friday, they took me in in the late afternoon and had me fixed by 5: 30 with some starter issues I was having. This isn’t my first experience with Fort Garry, and definitely won’t be the last thanks guys
20 September 2019 0:41
After front left tire blew up in our motorhome leaving a major damage to the vehicle we had a FGI staff member pulling up by us when recognizing our trouble, going far and beyond to assist us and to make sure we were safe to get back on our holiday. Polite, courteous staff, honest and fair service. Great experience
11 May 2019 22:13
The staff is always very helpful Mandy is very knowledgeable and will make sure you get what need. Great selection and parts on hand
05 May 2019 22:27
Thank you SO much to Fort Garry for the silent auction items donated for our cause. A big thank you to Jason for taking the time to meet with me. The staff was so kind and friendly. Awesome company!
17 April 2019 20:37
This place is a trucker's heaven.staff knows their stuff and are super helpful. Prices are great and they have crazy amounts of stock. It's scary how much you walk out with when you come for a single thing
25 February 2019 12:42
Delivering three piggy back goose necks with winches
Currently waiting for other trucks to grab these before unstrapping
Been an experience! Lol
Fort Garry is accommodating and kind, as usual. Always a pleasant experience as a shopper and now as a driver delivering to the company my opinion remains unchanged
17 December 2018 20:01
Walked in 4 minutes after closing and the staff was happy to help and not in a rush to get me out the door. Great service that way
21 September 2018 14:27
Usually have the parts I need, however some parts staff are rather unhelpful and I have had to go back multiple times due to wrong parts being given to me. Often the parts staff spend just as much joking around with each other and other customers as they do trying to find parts. I have also gone up to the counter while a representative was on the phone and he told me where the parts were approximately and told me to go get them myself, which is about the service I'd expect from Canadian Tire. I'm not sure if it's because I'm a younger person that the certain representatives are unhelpful or what but I'll be taking my business elsewhere

Write a Review for Fort Garry Industries Ltd



Overall Rating: