Fountain Tire

Audrey-kun was super pog at customer service and my tires have never been more changed. 10/10 will come again.

I had a double flat and wanted a full set of winters to get my vehicle back on the road. Jordan sourced the tires and rims I wanted, got them delivered and assembled by the next day. Much appreciated

Thank you, Russ, for your patience, professionalism and knowledge. Customer service and tire experts! AB

This isn’t my usual FT location but it just might become it. The gentlemen at the front counter were courteous and polite to everyone they interacted with. As I waited for my tire swap I witnessed several interactions both in person and on the phone and I tell you, these men are drowning in customer service! Always polite and respectful even when having to give disappointing news. They should be proud of how they are running this business! Good job guys!

Big (first) snow storm of the year last Tuesday. All tire shops in Calgary booked solid for at least 2 weeks. I dropped of my flat tire with Russell at Crowfoot Fountain Tire on Thurs. Got a call Friday morning, it's fixed ready for pick up. He even unload and load the tire into my car for me. Amazing. Thanks To Russell and the rest of the team at Fountain Tire. Keep up the good work.

We stopped in Calgary on our way to Drumheller and discovered a nail in our tire just as we were about to leave for the badlands. Called a few places and no one could get us in until we called Fountain Tire. They got us in right away and we were on our way in under 30 minutes. Exceptional customer service and great price even last minute. They even did an inspection and recommended a few things to check when we got home. Completely recommend them!

I really like this location, friendly staff, reasonable price, waiting area is always clean.

Professional tire service, polite front desk staff, comfortable waiting area. I was very grateful to be squeezed in for an emergency tire repair. Thanks!

Got aftermarket rims, Michelin PA4 winter tires for a 2022 Tesla Model 3 Performance from this location. Jordan helped me out sourcing rims, tires, any accessories needed to mount them my self. Just installed them recently and they work perfect! The centric hub ring, which I never heard before, was needed to put this aftermarket rim on the car. I believe it wouldn't have fit or as well without it. Staff here know their stuff:)

Would recommend anyone coming here for rim/tire needs!

This is a good place to take your vehicle!

As someone that does not know too much about cars, it's important that I take my car somewhere I can trust them about things I've been told.

My old vehicle was a dated SUV pushing up to 300,000km and they kept it running safely. They knew I was just trying to get more life out of the car but still prioritized safety for my family. When other places said I had to fix something ASAP, they managed to keep it running longer.

Now that I've upgraded to a new vehicle, I'm mostly trying to get general maintenance. One thing they did find, they recorded with a video and told me it would likely be covered at my dealership under warranty. The video was helpful in showing them at the dealership.

Shout-out to Russ who is always extremely helpful and gets me in for an appointment quickly.

Had to get a new tire as my tire was shredded. They were able to get me one the same day, replace it and fix my other damaged tire. Excellent service!

Excellent service, would highly recommend. I got the out of province inspection done and i am confident that they go above and beyond on their other services also.

I will always take my car to fountain tire in Crowfoot. They are honest and reliable. I never have to worry about getting ripped off or overcharged. I super appreciate having a mechanic that I trust (. They are hard to find!)

Fixed my TPMS issue that Kaltire couldn’t. Swift and perfect! Will be visiting again! Thank you very much!

They got my tires changed over quickly. They were just as quick when I came back for a re-torque. They also adjusted the tire pressure free of charge. The price was great for decent tires, too. And airmiles.don't forget airmiles?

I was on my way back to Edmonton from Banff when along the way I picked up a nail in my tire. I searched for the nearest tire shop and found a Fountain Tire short off my path home. I pulled in and asked if they could repair it, they mentioned it was busy and I’d have to wait. I told them of the situation and where I was heading. They made an effort to get my vehicle in for repair. Due to the condition of the tire, they were unable to repair it. Russ and Jordan were able to round up a replacement and mounted the tire at a very affordable rate. Your effort and customer service you and your group provided for me were second to none and I truly appreciate what you guys did for me. Thank you so much. I would highly recommend your store to anyone looking for tires or any service your group provides.

I’m very disappointed with the overall service I received at this Fountain Tire location, to say the least. I originally came in to have my alignment checked and adjusted (if needed) on my 2011 BMW 3-series, as I had recently bought brand new and very expensive summer tires for my car, and wanted to ensure they would wear evenly. Their alignment rack measured my alignment to be slightly off (although it turned out later they had entered the incorrect specification for my car, but more on that later). So as the car was already up on the alignment rack, I asked them to go ahead “straighten her out” aka perform an alignment.
When I got the keys back, the older technician who did the alignment, and then test drove the car, told me that my car may pull to one side, as my tires “look like cones”. Knowing this couldn’t be true (I regularly swap out my wheels on my own, depending on where I’ll be driving, and inspect the tread each time), I drove my car home, only to realize that the top of my steering wheel was pointing at 11 o’clock. Thinking this may have just been the technician being reluctant to make final adjustments on the tie rods, I rolled my eyes to myself, and adjusted the tie rods myself at home, until the steering wheel was pointed straight again. I soon noticed that the alignment pin on top of one of my struts, and part of my strut tower had been DRILLED out, instead of simply unscrewed. Yes, my car was PERMANENTLY ALTERED, due to the technician being lazy or reluctant to find the proper tool to remove the pin properly, by simply unscrewing it out of its place, as it is made to do. Not only did he DRILL the pin out, instead of simply unscrewing it, he also left all of the metal shards scattered all around the strut tower for me to clean up. At this point, I was LIVID. Not only did I pay $165 only to receive a car whose steering wheel was pointed at 11 o’clock (there’s no excuse for this, especially after test driving the car after the “alignment”), but my car had been PERMANENTLY ALTERED WITH A DRILL, and with metal shards left for me to clean up at home. On top of this I was outright lied to by the technician about the condition of my winter tires, likely to make excuses for work that he knew he did not properly do.

At this point I called the shop and talked to the manager, Jordan, who was reasonable to talk to, and who assured me it would be made better, and that he would check to see that my alignment is all in order the very next day, even though their alignments have a “white line guarantee” (what he’s saying the second you drive it out onto a road, there’s no more guarantee on the alignment). So under this logic, apparently they’re allowed to completely botch your alignment, charge you, and there’s zero guarantee that it was done right. Funny. ANYWAYS, some of my confidence in this shop was temporarily restored when he said to bring my car back in and that he would make it right.

When they checked my alignment the next day, it was NOT EVEN CLOSE to specification (refer to picture), and it was also discovered that they had pulled up the incorrect alignment specifications for my car. The rear wheels were both pointed to the left side of the car, unbelievable! (I never touched rear wheel alignment at home, I want to also make very clear). Jordan, the manager, also mentioned that their alignment rack occasionally “glitches” and measures incorrectly, yet there they are charging unsuspecting customers full price for a service that their machine apparently completely botches sometimes. Who knows how many “alignments” they’ve done on other’s cars. To add salt to my wound, the alignment pin that had been permanently drilled out of my car, it turns out, would not have even needed to be touched if the technician had just bothered to double check that they had the correct specifications in the first place, as the camber was already perfectly within specification.review continued in picture.

Fantastic service. Crowfoot fountain tire has excellent mechanics on staff. Diagnosed my truck quickly and was able to get me back on the road fast. Customer service was terrific. I would travel from Nelson bc to Calgary just to visit crowfoot fountain tire again. Highly recommended.

I came to change engine oil. Because car service was due, they checked the condition of the vehicle and send me the inspection and recommendations report with the photos of the parts that need to be changed. Their price is reasonable and better than dealer. However, I have to call to check if the car is available to pickup and they did not do the car washing. Other services are great.

These guys are so helpful. They go that extra mile and do price comparisons and quotes to make sure you get the right parts at the right price for your car.

Recently I needed some hard to find tires for my vintage lawn tractor. Jordan was most helpful, but they didnt have exactly what I needed so he suggested calling a place that specialized in wheels for various industries. That place told me that I could substitute another size and should call back the tire store to get them. I did and Jordan helped me out and got exactly what I needed.thanks.

Excellent customer service, honest and definitely will be where I go for all my tire needs. The high rating is accurate and well deserved!

Just had a very pleasant experience with Fountain Tire. At a very short notice, they fixed my wheel barrow's 'injured' tire, and made it complementary saying that it was a small job. Thank You!

Made appointment for the new tires on Saturday. Next Thursday all done. Installed. 35 minutes. Perfect. Thank you.

The owner, Jordan, was super helpful and responsive. I would highly recommend him and his team at this location. Very happy with the service.

Awesome service and friendly staff. Price was exactly what they told me with no hidden fees.

I would go back there again.

Not the greatest service. Walked in to Drop off my vehicle for a tire fix. Was told i was going to get a call when it was ready. Didn’t recieve the call walked back 2 hours later and it was ready. Just didn’t appreciate the service. Kinda left me waiting for no reason.

Best service. They did a very careful maintenance on my car and reported the whole process professionally with pictures. I highly recommend this service center.

Fantastic service. Team was extremely helpful and top notch service. Added benefit, location is across the street from the LRT station.

Great value for time and money. I called to make the appointment and it was quick and easy. They matched the tires i found on 1010Tire and were able to intall them the same week of making the appointment. Very convenient location near the LRT. Will use again for vehicles in the future. Plus they offer mechanical work as well which is also convenient.

Great location great experience and excellent service. A clean comfortable waiting room easy to book and fast turnaround. My issue was explained and options discussed and my repair was quick. Definitely recommend this location and trust their work.

Had a great experience at Crowfoot Fountain Tire today, no other shop was able to get me in, these guys were great to deal with, very honest and knowledgeable staff, plus they had me done in 1 hour.

I went on to check out this new location, and found that the staff here were very friendly and knowledgeable. The showroom was very clean and well kept. I will be getting all of my vehicles fixed here.

Great new store opened up! Clean, comfortable lobby. Excellent friendly staff that is very knowledgeable on products and services being done. Prices are very competitive for quality of work being done. Will be coming back again.

New store, just opened next door to Visions. Fast, efficient and friendly service Comfortable waiting area with keurig coffee and nice muffins while you wait! Lots of good advice from Jordan.

Had a flat and brought it in first thing in the morning. No waiting, did the repair immediately and also checked tire pressures on the three other tires. Great staff, amazing store and very friendly. Very impressed. Thanks Jordan for the amazing experience! Would definately recommend to all my friends and family.

Super good service! Professional work done there. Feeling welcomed (just like part of a family). I strongly recommend anyone to walk into there, its amazing! Good job guys!

Fantastic experience, clean and well organized shop. Friendly and knowledgeable staff, great place to take your vehicle with people you can trust!