We had our hot water tank replaced recently. Travis did a great job. He was friendly and knowledgeable and was happy to answer any questions I had. He made sure everything was kept clean and he worked quickly. He arrived on time and was finished sooner than I had expected. I would certainly use their services again.
We were very pleased with this company. Our hot water tank was leaking and they were very helpful and able to come replace it the next morning. Travis was prompt, quick and provided maintenance tips.
Everything went so smooth Wendy with the water tank replacement Very Refreshing change The installer was great Your information was very helpful as well Thx for a positive experience
It was fantastic dealing with the team from Friesen’s. From answering questions about potential options, to getting our hot water heater installed they were great. Definitely recommended!
Great experience start to finish! Thanks so much to Frank for the quick quotes and thorough information. Thanks to Travis for the install and Wendy at the office for her kind communication as well. Would highly recommend Friesen’s!
My hot water tank was replaced by Travis. He is supper clean, friendly, professional, and efficient. I would highly recommend Friesen's Climate Control due to their awesome work and customer service. Simply, Friesen's Climate Control is great and Travis is absolutely the BEST.
Just had a Trane A/C unit installed, very pleased with the work that was done, explained everything on the upkeep and filter replacements, will call again if need further upgrade of hot water tank or furnace
We just had our furnace replaced. Staff were very professional and knowledgeable. They cleaned up after themselves as if they had not been here. We are very happy with the product. We have used this company before and have always been happy with the service.
I called for help on my AC unit. Their staff accused me of committing many errors, none of which was true. Turns out my AC was defective, their problem. I paid them good money but got a handful and an earful.
Everything from the moment we inquired to the completion of the installations have been really smooth. Their technicians are also very knowledgeable. We are so happy with our new AC and we are very pleased with Friesen’s service through and through. Thank you!
Friesen's installed a new ductless air conditioning system for our garage suite. Everyone I dealt with from Frank providing the quote, the technicians who installed the system and Wendy in the office were friendly and easy to deal with. The technicians arrived on the scheduled day at the scheduled time and knew exactly what needed to be done. The technicians did a great job in running the line set and wiring into a second floor garage suite. The work was very professional and they cleaned everything up before they left. Wendy even registered the 10 year warranty for us. Overall, I would highly recommend Friesen's for your HVAC needs.
I really want to give 5 stars but it’s hard when the installer was here for less than 45 minutes to complete the hot water tank installation.
Rewind a day, a family member thought he could install the new tank, we drained and removed the old tank, purchased a new tank from Home Depot and he thought he would have to do some soldering and wasn’t confident enough so asked us to call the professionals. Monday morning I called Friesen as that is who HD uses and was told it would be $600, normally it is $800 but because we had already removed the old one he wouldn’t need to sit and wait for it to drain. I thought that was very nice that she wasn’t going to charge us the full price. I asked when all of this would take place and she said we’d have to wait until Tuesday, and the installer would call 30 minutes prior to arriving and between 10-2. Great, I’m already looking forward to my hot shower and not boiling water for dishes.
Tuesday arrives and installer calls at 11: 59, arrives about 12: 17, I know this as I had to call him as he was pulling into my driveway and ask him if I could move my cars out first, naturally he obliged. He came into the house and I took him downstairs and showed him where we got to and he got to work, I’m positive I was handing him my credit card at 12: 40. I realize we needed help in a time of need but for less than an hour’s worth of work in today’s world seems we got the high end of this deal.he didn’t even have to haul away our old tank.
We had a pleasant experience with the Friesen's team. They were very professional, delivered very good services within the time frame promised and we've been enjoying the air conditioner. Thanks for a job well done!
I work away a lot and was able to have a/c installed while I was on a business trip. The entire experience was completed over the phone. The crew was very professional with good communication and being courteous of my property. I was able to gather a lot of trust over the phone and recognized I was dealing with a reputable company.
Friesen's got back to me to schedule a quote within 24 hours of requesting one. They were able to recommend a number of options that we could choose from to suit our needs. They installed the unit we chose within a week. Install was fast and super professional. If I needed another A/C or HVAC service, Friesen's would be my first call.
From sales to installation Friesen's were very good. Sales was prompt and professional so were the installers. Did a good job of cleaning up after themselves. All in all excellent service.
THE PEOPLE WE DEALT WITH FROM START TO FINISH WERE PROFESSIONAL, COMPLETELY. THE ONUS IS COMPLETELY ON US TO PAY FOR THE EXCELLENT SERVICE AND PRODUCT AND DID WE GET A DEAL! NO INTEREST AND 36 MONTHS TO PAY! EVERY SINGLE PHASE OF THE OPERATION WENT AS PLANNED, ON TIME AND DONE TO PERFECTION. OUR NEW FURNACE IS NOW VENTED IN A MUCH MORE ACCESSIBLE LOCATION (THRU A WALL) AND THE A/C CONDENSATE IS DISPOSED OF VIA A P-TRAP, NOT A FLOOR DRAIN. WE ARE SO PLEASED. FRIESEN'S C. C. IS AWESOME!
Hot water tank was an extremely tight fit with virtually no side or gas line clearance. After multiple measurements Travis got to work. Very efficient and professional. No complaints about difficult install. Mats everywhere. Arrived on time. Great work. Thanks Ron
Friesens installed a new furnace and AC in my house. I Found them friendly, informative and very professional. Starting with the salesperson the installers and the office staff. They showed me the best way to use both systems and delivered quality service. I highly recommend them.