Fritou

They said food will be done in 5 minutes but instead they made us wait for 20 minutes, people after us gets their food faster than us. And not even a receipt we receive. Food is good but service is bad

Tasty fresh chicken and the service was quick. It's a small seating area and able to sit and enjoy. Close to the Transit makes it easy to order and hop on my bus

It's a good place for chicken. Sometimes, depending on who is preparing your food can be hit or miss.

Overall everything is good but staff is very rude I always order from them but it’s not a good thing to talk very rude with your regular customers. They are very careless about orders. I hurt today how she talked with me. I always doing good comments for everyone but that time I am very disappointed.

This is one of my favourite places for fried chicken! Their hot sauce is my favourite. I always get extra. Their prices are reasonable!

I could have given them five stars for their food portion and quality but their customer service is always lacking something. They always look very busy but they do not seem to care about their customers. Every time I go there I find different staff and they are not professional. I tried to place an order by calling 3 times but they always said can’t hear you can’t hear you. I know English is my 4th language as well but keep employees who can understand the English language with an accent. Eventually, I went in person and explained my experience to a lady who was at the front desk (she looked like Philipino) while calling but turned out so rude and mean saying it happens like that sometimes. She also asked if you wanted to order or not if not leave right now.

I live next door to this place order there all the time. Just got my order open the bag in front of them and it's missing a chicken burger so I told the girl working there is no chicken burger. She starts looking at me like I stole it then ask me to see what's in my other personal bag Accusing me of stealing the chicken burger. Can't believe this happened i spend a lot of money there and tip them almost every time. Last time I will go to this place worst customer service I ever had

The woman working this morning 08/14/23 just screamed at me for not knowing a order to pick up.

It is good, the chicken in general has a great taste and the waiting time is long but at least this one has a great chicken.

I haven’t been here for a few years just because I live fairly far from Fritou in Saddletown but it’s well worth the drive! I had a Chicken snack box which comes with fries, coleslaw, and this exquisite hot sauce. The chicken was great, truly it was fresh and well perfect. Coleslaw tasted homemade. They really load you up on the scrumptious fries too! But it’s their in-house hot sauce that gets my heart and double 5 stars. Honestly it’s that amazing. An exquisite flavour with a hot punch at the end. I’ve never found this unique flavour anywhere in Calgary or elsewhere for that matter. Today, I ordered a large tub of it for later. The little cup that comes with is enough for this meal though. This restaurant is halal. I wish they would bottle their sauce because I’d buy a case of it.

Takes too long to give our order, we just ordered a hot wings combo, and we’ve been waiting here for almost an hour now

Fries are good, chicken is dry though. Cod is their fish of choice, avoid it. Fish cooked from frozen. The General Taos is not good, tasetes like cilantro, without any proper spices. Mid overall

One of our go to place for Halal pizza and burgers. Their food, specially fries and sauce are very unique and delicious. Not the best place to dine-in.

A very bad restaurant, their services are bad, and they do not deal with customers well. Is it possible that this is a halal restaurant?

One of the worse pizza I ever had, pizza was completely burned, the last time I found small metal piece in the chicken, will never go back again.

I ordered chicken and fries, I watched from front which the door was open, one employee max the chicken with flour, opened the door, take out the cardboard box trout in the garbage been then she came back starts maxing the chicken with flour again with out washed the hand, , there’s no food safety at all, I request from Alberta food safety, please one come see what is going on In this restaurant,

Will definitely not come back. I ordered the chicken club sandwich expecting to get the same sandwich as I recieved many times at other locations only to receive a chicken burger. Shouldn't all franchise locations make the chicken club sandwich the same way?

People at this place are deceivers. I ordered 8 fritou wings over the telephone. 30 minutes later I came to pick them up, they weren't ready. When they finally gave it to me, I opened the beg what I saw I couldn't believe. It was six terrible broken and miserable pieces of wings. They broke one fritou wings into two pieces. They've done that several times to me, especially it's to go order. Terrible customer service and not good atmosphere. If you want to be deceived, go to this place. I strongly not recommend this place under no circumstances. No value at all!

This is by far the best place to go in Calgary for spicy fried chicken these guys are the original also this location has a secret sauce It's spicy and only available at this location

Not the greatest in my opinion, customer service could be better as well, establishment can be cleaner, straws should be covered especially with Covid around, once I ordered the fish and chips meal and honestly it was the high liner brand they just bought from the local grocery store.