The fire protection employees here go above and beyond to ensure they have stock of all the materials we require, and always expedite any specialty equipment. Miranda Robinson has been a great addition to the team, she’s always very helpful and friendly to deal with.
Miranda in Calgary Fire does a great job of handling our orders to ensure they are received on site in a accurate and timely manner. She makes it easy to deal with Andrew Sheret!
I get the pleasure of dealing with Andrew Sheret almost daily. Juan in the show room keeps my customers happy with great stylish fixtures for all parts of the home. And the counter and inside sales staff keep my van stock full. Always a pleasure dealing with these great people.
Horrible customer service. The staff Make you wait while talking about "the best way to smoke drugs" waited 30 minutes to get a part while the entire time the staff was standing around talking and joking about drugs. Disgusted.
Very friendly service and good advice. Bought Toto toilets (Eco Sense) and have found them to be very efficient. Bought a Weather King air conditioner which did it's job this hot summer of '21. Great service from both Christine and Joel to get me going.
Jordan working the desk is awesome, fun personality, genuine positive attitude and a problem solver. Overall extremely good costumer service. Very rare to come across someone like him. I’ll be asking for him when I come in again!
I was having issues with my Modine Hot Dawg garage heater. I suspected new parts were required and spoke with Calgary salesperson Christine Swan. We discussed options and she recommended calling their technical specialist in Edmonton - Dave Ross. Dave's response to my telephone message was very prompt and he took the time to work the problem with me over the phone. I executed his recommendations - problem solved with no parts required. I very much appreciate the time Christine and Dave took to help me with my issue and think their customer support is first class.
The staff at Andrew Sheret were so attentive and helpful with my fixture needs for my project. Andy in the showroom especially went the extra distance to help get everything just how I wanted it. I will absolutely use Andrew Sheret for all of my plumbing needs
Really like the new setup in the Calgary branch. They always have enough people on the counter to serve quickly and accurately. Well stocked on all the essentials.
Have been using Andrew Sheret (Frontier plumbing) for a long time and always like coming here. Jason in inside sales always pulls miracles for me and makes my life easier.
We had the pleasure of working with Brittany Derrow when seeking out ideas for our bathroom renovations. From the moment we walked in the door, she made us extremely welcome. The knowledge she shared of the products, options, warranty, and practicaly anything we asked was addressed, and then some. She immediately got to work and sent is specification sheets and product information so we could read up on them, assisting us with our decision making.
I would not hesitate to recommend this company, and specifically Brittany. This employee is definitely a real gem. Thank you ️
Awful customer service. Not greeted in showroom despite room full of staff. Eventually approached a desk staff for his email. Emailed selected fixtures for a quote and never got a response despite 2 follow up emails and leaving a message over 2.5 weeks.