I walked in, looked around and was approached by Jessica. I was looking for a new mattress set she asked if I knew what I wanted. I did not. I told her I used to work for Sleep Country, that didn't go over well Jessica explained she had just started working at Furniture Galaxy, ok, you have to start somewhere. Jessica was amazing, we had a few hurdles, we got over them with ease! She is so friendly and positive and a joy to do business with. I had a couple of issues with a product I purchased, Customer Service was right on it! I highly recommend shopping at Furniture Galaxy Cold Lake! Top notch service and supporting local business! PS: Cindy was also a wealth of knowledge that was very appreciative!
I purchased a new home and needed all of the kitchen appliances. I had the pleasure to have Jessica help me pick out all the appliances I needed. She was full of knowledge and made it very easy for me to pick out the best appliances I needed. Thank you for all of the help and I highly recommend this store!
We just purchased a couple pieces of furniture from Furniture Galaxy and from start to finish to delivery the service was phenomenal! Cindy was the lady I dealt with and she is awesome! She knows her stuff and wants to make sure you’re happy with your purchase. The two young men that delivered both times were such nice, polite gentlemen. They were so very careful and not rough with my stuff. I’ve shopped Furniture Galaxy over the years and have always been pleased with all of the Excellent service they provide. Will always continue to shop there.
Furniture galaxy is THE store for home interior products! Thank you to their professional assistant Kim for your expertise on refrigerator needs. Also -I am in love with the the sheets you recommended! I'll be back for more!
Needed a new electric range, got a good price on a samsung glass top with convection, and took it home within minutes, unlike another store in the community that makes ya wait a week on your orders.
Furniture Galaxy and their team are great to deal with. Recently, I messaged the store and within minutes I had received a response and they were able to assist me in the purchase that I required.
Cindy was my salesperson and she was professional, honest, and extremely helpful.
We had issues with one of the highest consumer rated appliances and the manager went over and above what's required to make sure we were happy with our purchase. I'll be a repeat customer for as long as I live in Cold Lake.