09 January 2024 15:37
First - they solved my immediate problem. Second, they booked me for a tire change appointment the very next day and were VERY cost effective with my two new tires. They gave me a ride to work and offered to pick me up when the car was finished. I was spoken to like a person and not spoken down too. They are professional and friendly and my service center. Be smart.go see them.it was worth the time.
28 December 2023 22:53
Gate ave service has serviced my vehicles a number of times, and nothing but great service. -31 outside and I needed air in my tires, went to gate ave service around closing time and they took the time to fill my tires, they never charged me for the service, this is what you call great customer service, Thank you
20 September 2023 10:10
Great service. Good prices for brakes and rotors. They were closing but helped do the job within the last hour. Highly recommend this local shop in st.albert.excellent service by Chase and Richard
29 July 2023 6:58
Thank you Chase for getting us in so quicky today! Always great service and friendly faces.
26 June 2023 22:28
Terrible service. Called, asked if they could service my vehicle on Monday. I got yes, I asked again when I dropped off my vehicle and saw the lot and the full of vehicles, again, I was told yes, they could service my air conditioning and I could pick it up later on Monday. They called before noon said I needed an air conditioning compressor at the cost of $1376, I asked can I pick it up today, again they said yes. I said fix it. When I hadn't heard from them, I called at 3: 30 and asked is my vehicle going to be fixed today. Again, they said yes, I would be able to pick it up after 5pm. I'm getting ready to pick it up at 4: 30 and I get a call saying it isn't finished, the machine they use to recharge the air conditioning is broken and I could pick up my vehicle the next day. I had specifically asked continuously if it was going to be fixed that day because it was required the next day. I was given a filthy 'loaner' vehicle (it looked and smelled like someone had delivered a baby in the front seat - filthy). When I picked up my vehicle today I wasn't compensated for changing plans (we were supposed to delivery tires to a friend out of town), I wasn't even apologized to, I was given excuses. Don't go there. They will lie to you.
27 May 2022 6:23
I was here at around 2: 30 pm. And got my oil changed in my 1990 Toyota Camry. The change was about 35 minutes and i was on my way. Iv heard horror stories about other shops so i stoped down the block to check everything and i was so pleased to see a brand new filter and nice new oil when I checked the stick.
Now to the staff. Chase was super friendly on the phone and also very knowledgeable and helpful in the shop. I had questions and for every question he had the right answer. Thank you guys again I’ll definitely be back for any needs i have down the road. Take care -leland
26 May 2022 7:18
Always get the best service with prompt attention, rides home, they even dropped my car off at home once. Reasonably priced. I've been going here for over 10 years.
26 May 2022 3:48
Run! Very dishonest and incompetent!
Changed oil which includes 40 point inspection but either forgot to inspect air filter or inspected then put back backwards!
2 wks after this day suv stopped running and we took again to this guy! This time said debris had broken MAFS air sensor! So changed that plus a few things we didn’t authorize to tune if $1200.00!
Still didn’t check air filter!
Off we go on trip to BC! Breaks down again! Towed again to Nissan dealer!
Said air filter was in BACKWARDS and caused both break downs!
Had to cancel rest of trip to Victoria cause they couldn’t fix right away!
Asked for refund on mafs sensor job and bill from Nissan in BC!
Said NO! He read somewhere that dirty air filter doesn’t cause vehicles to stop running! Or wreck the MAFS sensor!
ALSO
Charged us for new MAFS sensor when usually in 98%of time they just need to be blown clean! 5 minute job! Nissan Nanaimo just blew it clean!
Got us no matter what! Out $1400.00
Plus waisted trip!
03 March 2022 9:35
They offer a loyalty program for oil changes.
Do 5 oil changes and the 6 th one is free.
It's a good deal, about every 2 years we get a free oil change.
It's fast too, under an hour and we are done.
18 February 2022 21:23
Gate Ave Service is by far the most reliable and trustworthy mechanic shop in St Albert and surrounding areas. Well priced, fast, and excellent professional work. Chase, Richard and the whole team know how to take great care of their customers. I highly recommend Gate Ave Service to anyone.
09 February 2022 15:42
I love this place! Courteous, helpful and fair are just some of the qualities of Gate Ave Service
25 November 2021 21:31
These guys are awesome, I am moving maintenance for all of my vehicles here. Professional straight up guys!
25 November 2021 15:49
I bought my winter tires and had them installed here. I would highly recommend to anyone looking to get new tires. The staff were friendly and professional and I had my tires installed quickly while I waited after work. I am really happy with the tires they recommended to me. I would definitely buy tires there again when the time comes.
20 November 2021 23:38
Best shop I've been to, they're honest don't Nickle and dime ya the owner Al and his son Chase very respectful people
15 November 2021 8:54
Friendly, helpful, informative, professional, financially appropriate, & timely automotive repair & automotive supplies.
29 October 2021 18:32
I have been taking my vehicles there for years. Friendly, knowledgeable staff. Work has always been done promptly and have never had problems after the work has been completed. Highly recommended
29 October 2021 17:34
I had a trip planned, and saw last minute that there was a large snowfall in the forecast. I phoned to see if I could sneak in to have my winter tires put on. Despite being booked up solid for the next 10 days, they happily offered to swap my tires the next morning and even managed to do my oil change at the same time. I was able to drive confidently for my weekend trip. Thank you so much Chase and Richard. You are professional and courteous and I can't thank you enough for coming to my rescue.
25 October 2021 3:42
These guys have been talking care of my vehicles for over 5 years. Amazing service, reasonable prices and straight forward honesty!
19 October 2021 1:28
Very helpful and understanding to my situation. Fixed my vehicle quickly and for a very reasonable price.
14 October 2021 23:42
These guys are upfront and very professional. Even gave us a car to use while ours was being worked on. Thumbs up!
04 December 2020 22:31
I have been going to Gate Ave Service for years. Never felt ripped off here. Great service and advice. I may have had to wait longer than originally told once, but really not a big deal.
26 November 2020 4:11
Absolutely top service! They repaired my vehicle to get me back on the road again very quickly. They went above and beyond in the services provided to me. Polite, honest, reasonable price and prompt. I definitely recommend them and they will be repairing any issues that may arise with my vehicle. I will also recommend them to any of my friends needing automotive repairs. I won’t waste my time searching for a reliable repair shop as I have found one here! Thank you Gate Automotive and staff. You truly went above and beyond and it was very much appreciated!

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