I’m trying to find out how much longer our cooler will take to be repaired and the lady was very rude, she said “you are not our only customer we have hundreds of people waiting for parts” and she kept going on and on I could not get a word in so I said sorry have a good day and hung up.
Our company began using Gateway Mechanical approx 8 years ago. We can’t say enough great things about them. They suggested we have a semi annual service to prevent breakdowns and RUSH emergency calls and it works very well. We typically have the same technician that knows our equipment and personnel and it makes our lives much better because of it. I was approached by another company to switch suppliers and they asked if “we loved Gateway Mechanical”; I laughed at the question and replied “ yes, we do love Gateway”.
They are highly trained, work safely, offer high quality HVAC equipment and the regular maintenance saves us money in the long term.
If you are looking for a supplier that acts like a partner for your business- these are the people to contact! With Gateway Mechanical, its personal!
I havent used this service personally, however, one of the employees is constantly parking the company vehicle in front of our house. Always right in front of our walkway. Our guests always have to park farther away!
Somebody from this company was driving very aggressively towards my wife this morning on highway 14 out through tofield. She was driving as per her visibility and I, as a plumber and really just as someone with common courtesy, find it very unprofessional let alone dangerous. There is no need to ride right on some and blind them with your brights. You are the people that cause accidents. Get a grip on your impatience and ego.