Communication was on point - weekly updates, great customer service and a genuine willingness to help. Thank you Kevin, to you and your team! Hassle free and top shelf.
Service was excellent, performed all work as promised and on time. Work details were explained beforehand and questions clearly answered. Even a few extra things done above and beyond with no extra charges. All much appreciated and I would definitely return with any future needs.
I ised to recommend General Collision to anyone who needed body work my previous experiences were all great and fast. Now this time i have been left waiting 6 weeks and gotten no replies on any phone call or even talking to a person at the shop as to any time line to my truck being finished. I am seriously wanting to just ask for a refund so i can go elsewhere.
When not even able to get an appointment for weeks at some body shops, General said "Bring it on down" Estimate was emailed fast and a time slot was booked before I even had an appointment from 2 other body shops. As with all parts today there was a small delay but I was made aware of it way in advance and updated throughout the whole process.
Great staff and very friendly, as well as very knowledgeable white any questions asked. Best place in Lethbridge to go. Just ask for Kevin and he will take great care of you.
We have been using General Collision for our body repairs for many years and highly recommend them to customers and friends. Their work is consistent and high quality. When we send them a job we have full confidence the work will be done professionally and as promised.
A friend of mine referred me to General Collision after being in my first accident. As a young female student who knows little about vehicles, I was worried about getting “raked over the coals” when looking for a business to repair my vehicle at an affordable price. Everyone at General Collision was super kind and helpful, very informative, and did everything possible to help me get my car back on the road at the lowest possible price. Super fast service, affordable, and definitely trustworthy. Look no further! Get your repairs done at General Collision!
I love this place. They treat the customer with respect. They get you in quickly for the price estimate. Craftsmanship for work I've had done in the past was impeccable. I'm waiting now 2 days to receive the repairs estimate.
Very rude! Eye rolled at us. Walk away act like sick of us. Not pleased as I heard it was nice place but turned out it wasn’t. I had 3 people witness. So sad!
Awesome staff and a great experience. They took my vehicle in on super short notice after my schedule changed. Quick turn around time and fair pricing! Thank you for the quality work!