An incredibly talented German model car service. Quick and precise service, with accurate follow up and pricing. The staff and the owner put you first as a customer and communicate quickly. It takes a little time to get in but always worth the wait.
I had an excellent experience here! The staff here are amazing and patiently take their time to explain details, while keeping you in the loop of what work is being done. I'm definitely sold on them and from now on my cars will be coming here, rather than the dealership!
Modern booking practices with email/text prompts. Clean building and property. Professional staff, and they washed the car. I would not hesitate to return.
Our Smart Car would not start sometimes during hot weather. The Mercedes dealer's approach, was replacing one part after another, hoping this would eventually address the cause of the problem, it never did. After an in-depth diagnostic process, Ben's team at the German Car Specialist uncovered the cause, and fixed the problem. We are very happy with the work done, and with the updates we received during the search for the cause of the starting problem. We can finally "trust" our car again, and go places without having to worry about possibly not being able to drive home.
Would highly recommend them for the quality of service. I had got car serviced at dealership first few years, but felt I was paying too much for what was being done. They were very reasonable here not trying to sell me on anything else, and also left my car shiny! Will definitely be back.
I had a very scary experience where I had a major tire blowout on QE2. I am from our of town and had my vehicle towed here based on the reviews and it's proximity. I do not regret my choice. In fact I will probably drive to Calgary to have any future repairs on my vehicle as I was so impressed with how I was treated and the professionalism. Ben kept me informed every step of the way and got me back on the road as quickly as possible.
During a recent vacation trip we unfortunately had car trouble. A friend recommended German Car Specialist and we are so very thankful they did. They were able to repair our vehicle in a day and we were on the road much sooner than we thought possible. Thank you to German Car Specialist for fitting us in on a very busy day.
German cars are stupid expensive to repair anymore, very complex and finicky. If you insist on driving one, i do, at least get it repaired somewhere where it will be done right and the staff will take the time to explain exactly what is going on so you are not constantly in the dark. This is a great place to have your car serviced.
I had a B check done. Lots of good Info about what we’ll keep an eye on for the next check up. They also ordered a cover for my gas tank. Great service, friendly, efficient. I will be a regular customer. Thanks!
Finally, a place I can trust to assess and fix my car. I hated going to Audi dealership, I always felt they overcharged and never felt that they were honest. All of the service people are amazing at German Car Specialist, even took my daughter’s Mazda for routine maintenance.
The service was great and the communication was very efficient. This was my first time to this shop with my Volvo and I will definitely be back for future service requirements.
The crew down at German Car Specialist totally helped us with a minor accident our son had. They gave us great information on how best to address the damage and they fixed the car really quickly. The service was friendly and so fast. We had such a great experience with them that we will be clients for life. I totally recommend their services! Thank you Denis and Beth plus the rest of the team!
I emailed this shop for a quote for my car. Sam was fantastic. She sent me the quote quickly and even arranged for a ride home. Unfortunately they were completely booked and I need the issue resolved quickly as my timing chain need to be replaced asap. And I had the repair done elsewhere (at a higher cost). But Sam's costmer service and professionalism will certainly make me consider booking my car in for future services at this shop.
GCS repaired my clutch, replacing the master and slave hydraulic cylinder, and flywheel. Also fixing a leak and aligning the wheels afterwards. Before hand they did a full inspection of the vehicle and gave me options for what services they provide. My mini Cooper runs beautifully again.
The staff are polite, friendly and attentive. They provide factual concise information regarding you vehicle! I am always very happy with the work they have done for me! Truly appreciate the team at The German Car Specialist!
This was my first time with this group. New to the neighborhood. Car was completed on time and with what I expected to pay. Nice touch cleaning the car. See you next time I need service.
Extremely friendly and so accommodating. An amazing experience. Better than any dealership. My cars were serviced on time but has never driven the way it has after this service. Definitely an ultimate experience and serviced by passionate ones who understand cars and consistent customer service! Thanks to the entire team and I’m so glad I met you all by my referral. Amazing team. Thanks for this and my driving experience.
Brought my wifes 535 for an out of province inspection. Inspection was completed on time. Car was washed afterwards. Highly recommend this shop for all your german car needs!
No masks on any staff and no barriers between service personnel and customers. On the day following a major announcement due to record ICU numbers and 24 deaths. If they think they are above these regulations, I wonder what other ones they think don’t apply to them. Oh and my car reeks of oil even after driving home with all the windows down. I’m disappointed because I thought I had found a reputable garage. Photo was from the previous day when I dropped my car off and sat waiting for the shuttle in absolute shock.
Went in to get wheels aligned and a general inspection to ensure everything was in working order The resulting recommendations and notes I received after the service were fantastic and nothing unnecessary.
They were prompt with their quote and fair and competitive in their pricing. I was treated with respect and not talked down to or treated like I don't know anything about cars. They did the job and finished the job on time. Very thorough on the inspection. Have recommended to a friend already. Will definitely return.
Great experience. Kept me up to speed on what my car needed & how much it was going to cost throughout fixing the wiring. They had my car washed when I picked it up to top it all off! Would recommend 100% for the timely & great service.
The guys were great. They informed me of what they needed to do and even showed the part they replaced. Really good service. Definitly will use them again for my BMW. Thanks guys
Outstanding service! Dennis and Guy were very informative and helpful. Honest, up front conversations left me feeling there were no “hidden costs” to worry about or “surprises” that they had to charge me for after servicing my boxster. This is a top shelf team that will take great care of you. I won’t go anywhere else.
German Car Specialists are the best for specialty German cars! We found this place after we purchased our smart car and they have been phenomenal. I wish I had found them earlier with past German cars. We have recently sold our smart car and no longer own German cars and we were so sad to no long be in need of these guys. If you have a German car this is the place to go! Highly recommend!
German Car Specialist has done a great job with maintenance for my VW Golf and Mercedes C63 AMG. They saved me a big bill on the Golf for a misdiagnosis from another shop. Vehicles are always very clean when I pick them up. Their attention to detail and explanation of issues are much appreciated. Highly recommended.
BK and his technicians are amazing! I took my car to him and they diagnosed the various problems and fixed it in a very timely fashion. I trust this company and feel I was given great customer service and that tech.did great work. I will only take my cars here from now on. Thanks BK!
I have used these guys few times in the past, going way back and always have been very happy with that service. Always professional, and able to detect, diagnose and fix the issue.
I had a complete Maintenance inspection done on my 2009 Mercedes Benz CLK350 convertible. The report was very thorough and the price I was quoted was very reasonable. My car came back to me exceptionally clean. I couldn’t of been happier with their service. I highly recommend the German Car Specialist.
Ben is friendly and very helpful, explained what is needed every time. He is a great asset to the company, is very personable and knowledgeable. He is valuable employee for any company.
My dad and I have been going to German Car Specialists for the last several years. They always do an amazing job and are very detail oriented. I always feel welcomed when I drop off my car and they always call and give me a concise update when the car is ready for pick up. This time they even sent me a text to make sure everything was running smoothly after the service and oil change!:) highly recommend!