01 December 2023 7:01
If I could give more than 5 stars, I would! Super service, personable and compassionate staff, they were very informative and explained all my options explicitly. They went over and above the call of duty to get me my window put in as fast as they could, and instead of trying to soak me for as much as they could to do so, they did their best to save me time and money! You can't go wrong with these guys - HIGHLY recommend!
26 November 2023 2:42
Starting with the girl who answered the phone, I found them very professional and helpful. They came and measured up told me how long it would be before it would take to make. It turned out to be shorter than they said and the young man came did a good job of installing it and I am very happy with the experience of dealing with this company
24 September 2023 22:43
Can't say enough about these fantastic human beings! Not once, but TWICE I've relied on them for emergency call outs. Both times they came through above and beyond! Thank you for everything! Not all heros wear capes! Some sling glass
22 September 2023 7:21
Met with the ladies at the front Aug 31 and ordered glass for my craft room. There’s a Centre, workstation and two desks. They suggested 3 mm gloss. They then called last week and said 3 mm was not available and would I take the 4 mm at no extra charge which I did. I just picked it up and I have to say their service was amazing.
26 August 2023 3:23
I ended up at Glass Doctor after a glass panel in my Wife's china cabinet was damaged in our recent move. I took some measurements and stopped in. The reception staff were welcoming, understanding and extremely patient. They took down my measurements and said they would be let me know once the piece had been cut.

The team went above and beyond reaching out to confirm dimensions, glass type and figure out the nature of the rounded corners. I brought a piece of the broken panel and the technician immediately took it into the back and replicated it.

The piece fit perfectly. My wife is pleased with the panel, you can't even tell which one was replaced. Extremely satisfied with the service. No job is to small for Glass Doctor south: D
02 August 2023 14:12
Pleasant people but took 3 site measures, 4 appointments and multiple follow calls to get 1 fly screen replaced.
31 July 2023 3:45
When I experienced big crack on the glass, I had a phone conversation with Neman. He explained me regarding the glass with detailed information. The next day, he came and fix an issue right away in a reasonable price. I extremely recommend his company for anything related to glass for the house. Very excellent service!
29 July 2023 19:06
Had a great conversation with the person who took my call. They were in good spirits which tells me this company treats their people right. They replaced some residential window sections for me at a very reasonable price. Everyone I dealt with was lovely and respectful. Thanks guys
24 July 2023 1:34
The customer service was absolutely amazing! Price was reasonable. They were able to accommodate me in a very timely matter. I will be coming back to them in the future if needed.
12 May 2023 13:41
Best Glass company i ever had at Park Plaza, fast reliable and professionally done over size window.
01 May 2023 0:51
It was fast and professional installation. Installer Anatoli was polite and came in time that was convenient for us.
28 April 2023 19:42
My 2nd floor bedroom window cracked during the freeze thaw temperature swings and the glass needed replacing. I contacted a few companies for estimates and chose Glass Doctor for their professionalism, knowledge and reasonable price.
The tech that came out to evaluate the job took accurate measurements, had great attention to detail and provided me with a competitive price for the work; a previous company way over quoted the job because it was a second floor window and they said they had to do the work from the outside. Glass doctor assured me even if that was the case it wouldn’t be an issue and there wouldn’t be extra costs.
The installer that completed the work was professional, experienced and completed the job quickly and exceptionally well. I am very happy with the product and the service I received, and would definitely recommend Glass Doctor for residential window glass replacements.
13 April 2023 17:59
Worst customer service and person who came for home estimate order wrong size for screen window.never recommend to anyone
02 March 2023 6:10
We needed to repair windows and they came and give us a very good discount and a good professional job. Me and my family are happy with the service. Thank you.
27 February 2023 1:15
Namon, Teresa & the rest of the crew at Glass Doctor are amazing. We had a very large order for rock glass on 7 huge windows in a historical bldg in Chinatown. They handled everything to make the transition go smoothly. I would recommend Glass Doctor to anyone looking for glass replacement. They go above & beyond to accommodate the customer.
28 January 2023 16:56
Today Robert replaced our window for us in no time at all! He worked quickly and efficiently. The whole company was easy to deal with I would definitely recommend.
28 January 2023 4:10
We were very happy with Glass Doctor and especially with the installer, Robert. He was professional, friendly, and did an excellent job. I highly recommend Glass Doctor and Robert.
11 November 2022 16:03
I was unsure how to replace a cracked window. The technician was knowledgeable and helpful. They sent someone to do a quote and replace the window quickly. Very satisfied with this company.
05 October 2022 14:34
Excellent workmanship and customer service. Robert and Taylor, both are great technicians especially Robert who is willing to take the extra mile to get things done. He's an absolute extraordinary professional. At the office, Teresa provides you with the best customer service and the traffic controller for the company. All in all, a definite 5 starred company!
01 October 2022 20:52
Excellent product and a very professional and responsive installation crew. Worked above and beyond expectations to remove the old windows, prepare the frames and assure the seals were secure. Thank you.
23 September 2022 0:13
Thank you! Glass doctor of Edmonton is awesome! They were in touch with me every step of the process and as soon as my new window was ready, the booking time for installation was very quick. Robert K came and installed the window and was very personable and professional. He didn’t even mind my dog lending a helping hand! Highly recommend these guys!
05 June 2022 14:04
Glass Doctor was amazing. They were able to get me in immediately! They were also able to get the glass quickly and install within a few days. Robert was very professional and friendly. He was able to install my glass in 20 minutes. The window looks brand new! Not only did they give me a coupon for 50$ off, I also got a warranty on the work they did. I would definitely use their services again!
02 June 2022 0:17
Very responsive, turn around time from initial visit to install was about two weeks, compared to two+ months from other companies. Very professional, all staff very kind. Emailed responses usually within minutes.
27 May 2022 1:21
Good prompt customer service from the administrative team.
Glass specialists turned up on time, with a phone call before to confirm address. Very polite, friendly, courteous and efficient workers.

Job well done. Thank you!
27 May 2022 1:14
Robert from Glass Doctor was excellent, punctual, friendly, courteous, knew his business and cleaned the windows and sill plates when he was done.
I would highly endorse Robert and Glass Doctor.
Bryan
26 May 2022 17:32
Order number 7408

My experience with this company was positive. The service was professional, transparent and offered great value for money. Teresa handled superbly the initial contact, and Sal conducted the quote professionally. The guys who completed the installation (Tayler and Humayun) were skilled and courteous. The process went smoothly, and I had my window fixed with no disruption or whatsoever. I would like to thank the people named above for the great service and I would definitely recommend this company to anyone.
23 May 2022 5:18
We called Glass Doctor to replace a window in our basement. They sent someone to give us a quote and it was a quick turnaround once we confirmed our order. The window was installed quickly and Robert (Installer) provided great service with professionalism. THANK YOU!
22 May 2022 13:16
Glass Doctor is a great company, Andy was super fast and very professional. He was very helpful and gave great information. I would definitely use them again. Ty
19 May 2022 9:38
From start to finish this company was so incredible. The woman answering the phones was so friendly, had Sal out to measure the window the next day and the window came in less than a week. Robert was the installer, he was very nice and I could tell he was very meticulous about everything he did and his work turned out great! Everything from this company was better than expected, including the price!
This is the company to go with for your window replacements!
15 May 2022 22:21
Superb service by Robert and Taylor. Theresa in the office was always a joy to speak with. On time and on budget.
12 May 2022 4:04
Our front store got smashed one evening. The technician responded right away and arrived within the hour in the middle of the night. The office followed up with a replacement glass within the week. Service was friendly and prompt- definitely would recommend them.
28 April 2022 6:25
Great service and installation, down side is that it took 2 months to get my window pane replaced.
27 April 2022 6:44
Our glass door was accidently broken late in the day and we called Glass Doctor for an estimate. Manan, the technician, cleaned up the mess and repaired the door in a couple hours, much quicker than I thought. We were able to lock up the store by 8pm, did not have to hire a security guard, and we werent charged extra for this emergency service. Hopefully, we won't need to do this again, but if we do we will call glass doctor. Thanks again Manan for a job well done!
26 April 2022 1:00
Robert was extremely helpful and friendly
Robert fixed my window opening and lock as a courtesy. I'm am very appreciative
09 March 2022 21:53
We were in a bind sold our place and found there was a cracked window.
We contacted glass doctor and they helped us out …. Same day estimate.
The condition date was in three days and the window was built and installed on time.
Thank you very much for the exceptional service.
07 March 2022 15:38
Been dealing with this business for about three years. As a handyman contractor, sometimes I need a product quicker than most suppliers are willing to supply. But this company somehow "allways" treats me as if I am special. I think they would do the same for anyone. I have been in business for 21 years. They are my go-to for all glass.
12 February 2022 9:19
I had one minor quibble but otherwise a great job in an emergency, where we had 2 broken windows in winter. They were so prompt and the installation took a very short time and was done well.
27 January 2022 17:08
Amazing little shop - took a broken vinyl double pane slider, and the nice people there had it fixed in under 2 hours! I am amazed as I usually set low expectations so I'm not disappointed, but these folks went WAY above and beyond.super happy.customer for life.
10 January 2022 19:36
Needed a new pane of glass for our front bay window of our house. They custom cut the glass and had it installed within 4 days. Great job highly recommend.
26 December 2021 5:20
We contracted Glass Doctor to repair numerous windows damaged during construction of our commercial project. We found them a pleasure to work with and they gave us the results we wanted to acheive in record time. From our fist contact with Teresa in the office, to the estimators meeting on site, to the installers, the process was so straight-forward, friendly and professional. They were prompt and efficient, their price competitive and quality top notch. We have since approached them to provide additional services for our project as well.
12 December 2021 6:33
Needed emergency glass repair in a winter storm for my business. Teresa and her team came out within a couple hours and had my windows all fixed - thanks so much - excellent emergency service
26 October 2021 14:00
We needed my moms garage window to be replaced. Fantastic craftsmanship. However, I did find it a be pricey. Granted labour is not cheap. However I loved working with this company
11 October 2021 14:09
Prompt courteous service. Great follow up.
As quoted and as promised.
Fair and reasonable pricing.
Will use again in the future.
15 August 2021 18:41
We had a very difficult half round window to replace and although it took a few tries, the technician did an excellent job.

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