Lauren was absolutely fantastic.she and the other ladies (loretta) went over, above and beyond in our entire experience with the purchase of our flooring for our families home. Quality Red Tag Flooring made the purchase but the girls in the office where we picked it up last minute was incredibly helpful.
Who is the GOODFELLOW? I purchased some flooring and went to pick it up from the Edmonton Warehouse. The pallet they loaded on my truck seemed dirty and the 1/2 inch plywood on top was cracked and splintered but the load seemed secure enough to transport so I signed for it. BAD MISTAKE! When I went to unload, I found some boxes were damaged by the forklift and when I called Dean in sales he rudely reminded me that I signed so it's now my problem!: (I guess, now I own TRASH from the Goodfellow?..
Terrible company. Horrid customer service and the branch manager is absolutely downright rude and confrontational. The crabby receptionist wasn't much better to deal with either. AVOID GOODFELLOW EDMONTON. Bewarned.