GoodLife Fitness Calgary Mount Royal Village

The staff seem friendly and the gym is clean.

I have a few complaints and its probably things outside the staff's control. It's a small gym, which could be fine. But the use of the space is just questionable. The area with ab machines and hyper stations is excessive. There are waaaaaay too many cardio machines for the space with only a few adjustable benches available and other key pieces of freeweight equipment being at a premium. The parking situation is pretty poor. They only validate after 4pm and the ticket machines in the parkaide were broken. Kinda added insult to injury.

If you live around the corner and walk to the gym I think this will do the job. But if you drive to the gym probably go elsewhere. There are more spacious, better equipped Goodlife gyms

This is a fantastic gym! All the trainers are super nice and take an interest in you no matter what fitness level you’re at. I was trained with Emily, super friendly, always help me to cooperate with my busy schedule, some time even the weekend. Lost 30lb so far. Would definitely recommend a personal trainer like Emily to help with not just training but diet and other aspects of fitness if you want to see the result faster and efficient.

I was relatively new to the gym when I began personal training with Olivia. I don't believe I could have found a better trainer. She ensured that I maintained the correct form and met the goals I wished to achieve. I would recommend Olivia to anyone in search of a personal trainer!

I will avoid Good life fitness like a plague. I froze my account couple times, everytime I put a reminder not to miss the date to re-freeze and they still charge me, this happened twice! I am closing that chequing account, so I transferred all the funds. But now I have to pay the NSF fee, for the service I notified them that I will not be using.

I am cancelling our 2 memberships immediately! Also, GoodLife is a service provider and they don't accept credit cards, only debit. What kind of service are you providing, financial? So credit card is not an option? ! That's how you lose clients and they never come back.

This gym is packed right now and this section is always empty. Please replace this section with another weight section.

Had a really great experience training with Kavon. He was very knowledgeable and I look forward to training with my trainer! The club is organized and the front desk staff are really friendly!

Have been coming to this gym for a year and it’s been all right. Half the machines are usually broken needing repairs. The changing room is usually okay for cleanliness but the bathroom space always has wet floors and toilet paper everywhere. It is always always busy, and very hard to find a machine or a bench to work out on. Fairly small space for a gym and would love to see more equipment.

Bought a membership recently (ultimate membership) which will give me access to different locations and the spin classes as well. I was Toured and signed up by Parsa he was super friendly and helpful. Would recommend.

I had to call the front desk early in the morning this week to ask a few questions about my membership and Jessica was super helpful and able to answer all my questions. She had a great attitude and for someone answering the phone 7am.

THIS LOCATION IS AMAZING! I usually go to another location in the south but I went to work out with a buddy of mine here and the service is just amazing, the facility is clean and is just a great environment overall. The front desk were extremely helpful, especially Jessica! Definitely recommend this location!

New in town and went to this goodlife. Great spot and very well kept. Had a lot of assistance from Tristan and he was very informative about the gym. Would recommend going here.

I love going to this gym, very convenient and close. The staff are so friendly and helpful. It does get busy during the rush hours but I always come to talk to staff and spend sometime with them. Recently started doing RPM and Yoga. Crystals energy is amazing, she’s a positive instructor that allows you to push yourself in your own pace, her RPM classes make me feel like I’m in the club again and dancing. Crystal often says she enjoys riding with us more than riding her bike at home… I can say the same! Yoga is wonderful, as people who care about their body, we often forget about our mobility and stretching. I have tried Yoga with Karen (s) and Amanda. All three are wonderful and open up your body, mind and soul with their kind, positive and calm voices. Please bring Yoga more often, we enjoy it, we need it. In a stressful and face paced environment that I personally live in, I need that peace. Amanda is more than happy to teach everyday and I personally along with the class love to have both Amanda and Karen offer classes everyday or more than twice a week.

Please consider this Gordon!
Thanks

Great staff, clean facility, great location. I had a problem with my membership and Parsa helped me to solve the problem. He was very nice and friendly.

Staff is always great and friendly. Always clean and organized. Free Weight room needs to be bigger though!

Great gym, good staff especially the assistant manager Mason Lenz, he was really helpful in setting up my membership

They are in dire need of new equipment. Many machines are either out of order or on their way to breaking down. Very busy after work so if you're looking to do a range of exercises on different machines. Don't come between 5-7pm

I've come here twice so far and I'm thoroughly underwhelmed. The website is challenging to use, the Ultimate membership charges you for services that aren't available at ANY of the gyms in the province (Regemyn for example) and the services that are available are pretty infrequent. A lot of gym equipment is under maintenance.

The floor is set up in a cramped and confusing way, which I'm sure is appreciated by some because there is a lot of equipment to choose from.

The two women I've met at the front desk were super unfriendly and unhelpful. Maybe it's just me, but coming to the gym can be stressful if you're new/inexperienced with exercise. I'd think that the brand would want smiling, helpful, and cheerful people behind the desk. Attitude>aesthetics, in my humble opinion.

I'll keep going because I have a corporate membership, but this gym doesn't have much of a community vibe so it's unlikely that I'd a) recommend it to anyone or b) see myself committing to it long term. We

Staff and friendly and helpful. It is a smaller gym and can get busy at peak times, but overall a very convenient location. They offer great beginner group classes as well!

THE SAUNA DOES NOT WORK. Please fix it

Amazing place to workout, just try to avoid the rush hours, it can be really busy.

The gym is great but I can't get myself to join because everytime I go the sauna is limp and not actually warming. I think the main reason I joined my gym was for the sauna but good life is much closer to my home. I wish they would fix it or get a new sauna that actually works.

Only trainer I like is Alena. She knows what's she is doing, she plans out our sessions, keeps track & gives great meal prep advice. Also the equipment is always clean & it's never to crazy busy when I go

Honestly the staff and management are extremely friendly and professional, I had a great time signing up with Brandon.cant wait for my first spin class tomorrow. Would recommend.

I did not realize this was a male strip club.guys wearing nothing but rolled up shorts, taking pictures in front of mirrors.

It’s a really clean gym and the staff are always in a good mood and really nice. They acknowledge when you come in and out for a workout. Great equipment but can get really busy during peak hours.

I came in for a session with a personal trainer named Mikaela Roska. She was very good at communicating, thorough and knowledgeable. She demonstrated techniques that I will continue to use and I was very satisfied with her training. I strongly recommend anyone who is interested in personal training to seek her out!

Only machines, $26 for a day. 50 to 99 dollar signup fee. Cannot do a free day trial to Try it out. Very busy. Typical money making gym for the owners. Very limited space. Gym for beginners or people who only do machines. There is not even a pullupbar.

Goodlife fitness is one of the best gyms in Calgary, also this location is one of the best branches compared to other locations, best highly educated trainers friendly staff, overall I won’t go anywhere else except here I hope soon they make it 24/7

WORST GYM I've ever been to. The staff were incredibly rude and unhelpful, they wouldn’t give me a tour, It was insanely busy, They told me to park in their underground parking labelled for GoodLife fitness parking. Then when I went to leave I was locked out and called the help button in the parkade three times with no response. Then I asked the managers for help and they refused to help and said we're not associated with that parkade there's nothing we can do when they told me specifically that GoodLife members park there and that's were to park. The front desk told me drive as fast as could behind another car leaving the parkade risking damage to my roof from the security arm. This whole ordeal set me back 45 minutes just try to figure out how to leave the GoodLife.
Worst experience I've ever had at a Any Gym will never be using them again. Cancelling my membership fully.

Do not attend unless you wanna risk damaging your car and the security equipment. Causing them to sue you.

Best Goodlife in the city far as I'm concerned.
Super friendly, PROFFESSIONAL staff. The children that work at the other location I go to can be a challenge
Sunday morning body combat is the best class. Good energy, although the music is loud, ear plugs are available.

The only draw back is that some members are VERY pretentious, borderline rude. But, that's everywhere.

I never usually come to this gym but when i’m in the area, Jazzella is the receptionist and she always has a smile on her face when greeting others and myself. Her energy creates a positive environment that i’m sure everyone enjoys! Super professional, well done!

Love the facility! Always clean, good variety of equipment and cardio. The front desk staff is super friendly and welcoming!

Azalea is always energetic and pleasant, she even remembers me by name!

Great facility! Jazella is amazing to deal with as she is very friendly and personable. Her kind demeanour does not go unnoticed!

Called to asked about covid regulations and the front desk said they will call me right back but they never did.

The receptionist jazella was very helpful and directed me in the right way very nice and professional.

Great club, friendly and helpful staff - especially Azalea. Always a pleasure getting to see her.

I came here with my boyfriend on sunday and I have NEVER felt more welcome and comfortable walking into a gym before! Jazzella was at the front desk and she was so lovely! Very professional and gave us all the info we needed for covid rules and how to navigate the gym, yet had such a bubbly and charismatic personality. She was so easy to talk to, which is something i find extremely difficult to find at gyms these days, and why i started working out at home now. But she makes me want to start coming here all the time!

I came from out of town right after a terrible break up and was looking to get a good workout in to release some negative energy haha. Decided to head to GoodLife as I knew it was an easy, reliable option AND was helped by the most amazing staff member Jazzella, she made me feel like I had a friend in a city where I don’t know anybody. Didn’t get into anything personal but helped me realize my breakup was for the best and motivated me to kill my workout. She definitely made the experience so enjoyable!

Here's the thing, My testament to a good Gym is how long I stay there and I have been at GoodLife Mount Royal for around 5 years. Also, I don't generally review businesses because I feel a business is only as good as the people that work there. That being said, I feel the front desk staff is the essence of the nature and atmosphere of the gym. One young lady in particular "Zella", who is personable, knowledgeable, has a great sense of humor and just wants everyone to have a great day. She is the type of person I would employ in a minute because of her positive spin on life and her professionalism.

I met one of the girls at the front desk when I was running the memorial stairs this year and we got to chatting. I told her I workout at one of the Goodlife's and she recommended to switch things up and come visit her at the Mount Royal location. I swear I make the drive to come visit Azalea now as her bubbly personality brightens my day (sounds cheesy as heck, but I'm all about the good, positive vibes). Thanks Azalea for the recommendation and always greeting me with a smile!

This facility is so conveniently located & Azalea is always on the ball to answer any questions myself or Fiancé have!

Great experience will definitely come back, staff was so friendly, Jazzella answered all my questions and was super kind!

I've been going to Mount Royal Village Goodlife since they opened. Because I've always struggled with finding a good gym that I've enjoy. Not only do I thoroughly enjoy every single workout I've ever done there, I have participated and really enjoy the group classes that they offer. The Good life instructors bring a fun and positive approach to workouts makes everything go by so quickly. Since I began going there, not only have I started to feel and look physically stronger, but my self-image has improved because of all the positivity, encouragement, and support that I have got. The small group of hard working counter staff are always joyful and welcoming on arrival. Jazzella is always knowledgeable on Good life policies and updates for covid.
Corey M

New to the City and wanted to check out the gyms in the area. Saw the reviews about masking (people not complying and staff not saying anything), was a little concerning… and I was skeptical to go in, but my buddy assured me that wasn’t the case, and he was right. The customers do in fact not follow protocol, until staff do their rounds, and all of a sudden everyone has their mask up. I was in for about an hour and a half and witnessed staff approaching no maskers! Has nothing to do with staff… They do the best they can! The workers here are super friendly and helpful. The blonde curly haired girl and the younger bald man were definitely the highlight of my experience. Both friendly, helpful and great with interactions. Made it seem like everyone that checked in within the (5 minutes of me standing at the front) were long time friends! Overall great gym, cleaning standards are up to par and good deals

One star for the staff, as they are always incredibly friendly and welcoming. Otherwise if this gym wasn’t close I wouldn’t go; machines are old and outdated (I’m talking most still have connectors for the old iPhone port that was phased out more than a decade ago) and in turn are constantly falling in and out of commission. This means that for the months I’ve gone here, I could count on a single hand the amount of times that all the machines I would like to use are actually in working condition. Not to mention exuberantly long wait times for repairs on the machines, as some have been out of commission since the day I first stepped foot inside the gym. Management clearly needs to work a little bit harder on running their gym and less on getting their employees to try and sell personal training.

Excellent customer service! Anupa provides exemplary customer service on a daily basis with her cheerful disposition, welcoming smile and friend conversation. I would definitely would recommend this goodlife to anyone in the city.

I wanted to get my membership so I talked to on of the sales person. His name is Tedi. First question was "where are you from!? " His attitude was very aggressive after that! And when I asked him about my options, he said pay $25 and work out or go home!
The worst sales attitude I'v seen.

I would like to share that living 2 blocks away ris welcoming to have this fitness center in Mount Royal.
The staff are welcoming and professional.
I would like to give a shout out to Zella who is always professional and very welcoming. It is always nice to see her working.

Hello! Every visit that Anupa is working at the front desk, she is always very friendly and welcoming. Thank you for making early mornings that much better!:)

I had a great experience coming in the other day:) Jazzella was very nice and informative which made me feel welcomed!

Gyms aren’t normally my thing but something about Jazella’s bubbly personality makes me excited to get a sweat in!

Upon entering the gym, I was quite intimidated as I have not exercised in over 10 years. I was afraid people were going to judge me for looking like such a beginner! Thankfully, the sales associate Tedi was extremely understanding and helpful. He made me feel totally comfortable and now I am so excited to get started working out again. I highly highly recommend this gym!

When are you going to being back 24 Hr operations? That was the whole purpose I choose this location

I believe people who give buisnesses a bad review for not following protocols should check themselves. If you are scared stay home! (KashiaA) the world needs less Karen's

Marwa is wonderful- I can't say enough good things about her. I am so pleased with my personal training with her and with the results that I am achieving … Thank you so much

Staff at Mount Royal GoodLife are great but I am seriously disappointed in the covid protocols for this club. I have seen numerous club members walking around with no mask on (most of them take them off as soon as they walk threw the door) and so many people who do not wipe equipment down after workouts! I usually go to Richmond GoodLife and I will stay their from now on! I don’t know why the Mount Royal location is so much worse maybe they need more staff to walk around and patrol but or people at this location don’t understand what a code yellow means and they need to be more educated?

Has just the right amount of equipment to get in a good workout. Not all that spacious which can make it feel cramped for space but for the layout it has it's still pretty good

They mark people late or missing from their workouts for no reason when they show up early and ban them from booking appointments. 99% of their gym workouts are booked to the point where you have to check your phone every five seconds to even get a workout. Even if you get it they’ll likely mark you missing and ban you from booking workouts.

The staff mostly professional with the sad exception being the trainers, who in some cases are tattooed head to toe and can’t perform a proper squat or correct movement. I get inclusive hiring standards however this is just pathetic.