GoodLife Fitness Calgary Stephen Avenue

It's really a 5 star gym, having worked out anywhere that was so unique. Loved it.

It lost 1 start because the sauna absolutely sucks. It's the worse, 20 mins there at the highest temperature and didn't break a sweat. Common, fix your sauna. And the towels are verrry flimsy. It's barely dry. It's not the cheapest gym in the city. Get some better towels.

The vault was kinda cool tho

Vanessa is the best instructor at this facility! Her enthusiastic energy and clear instruction made body pump one of my favourite ways to do strength training!

Location is convenient for those who work and live close to downtown. Definitely smaller than the other branches and not always open 24/7, It would be 24/4 as was explained by the staffs there. I suggest be mindful of their hours:)

To those leaving reviews about the homeless roaming around outside the gym, it is downtown, that is given, don't even start complaining. If anything they are the ones that are present 24/7

The manager Amal Najem. Was not very polite in implying that I was condescending when writing to terminate my membership with GoodLife. There was misunderstanding of payments caused from their side. I was trying to be thorough in order for my bank account on file to not be charged (as it is my friends and he is doing me a favour to use it while visiting from abroad - this would be an inconvenience for him as well as not being fair to him)
It would have been ok if she simply addressed her concern with me but no, she made an assumption about me and replied back in an aggressive manner which I believe to be quite petty.

This gym is cool but, stop forcing people to get a trainer… my friend literally had to explain things to questions that goodlife shouldn’t even ask, if someone says they dont want the trainer program you guys offer, stop pushing it… also had trouble with my bank account because goodlife took out money and put it back (why put it back anyways) which caused me to pay $90 to the bank… wished they informed me first that they’re gonna take out that amount before they did.

I had training with a lady named Jennelle for 7 sessions and it was great. She was very nice and patient teaching me what to do. Not only in the gym but also writing down so I could see visually on what a month would look like doing exercises on a weekly basis repeating it.

Why do I pay for a 24hr membership when they’re always closed and don’t have hot tubs or tanning anymore

I love this gym, but sadly they change the hours frequently and don’t seem to update the opening and closing times online.

I was there at 5am this morning as the website stated “24hours Monday”. When I got to the gym it was closed and the only updates for opening / closing hours was on their front door.

I went to inform one of the staff members when I was let in at 6am that they need to update their online opening and closing hours, as there was a few people waiting outside with me because it said “24 hours Monday” online. She seemed annoyed and ignored what I was saying and just said that it’s not a 24/7 gym…

Miserable staff, they always seem annoyed by anyone that walks in, no hello or goodbye like other employees in other locations. Prob the worst GoodLife in Calgary staff wise.

Building is nice and historic, more cardio equipment than free weights but the place is well set up.

I was inside the sauna and the male cleaner came inside the washroom area. He didn't care and I feel violated. I was so scared in that moment. As the aesthetic of this gym is great but the management dont value their members. This the worst gym I have in my life. I will never go back again.

Excellent location and friendly staff. Gym area is always clean. Great job during the pandemic on maintaining safety protocol.

Not a good place to work out, girls all in the gym asking DO YOU NEED SOMETHING? An army of Karen's are being trained to carry out attacks from this location, you were warned men of culture.

I have been trying to cancel my gym membership here for over two weeks and the manager keeps blowing me off. Won't speak to me when I come in person, won't take my calls when I call in. Payments have come out of my account since trying to quit and I keep getting ignored. This is a really poor way to run a business. I do not recommend choosing this fitness facility.

Staff here are absolutely amazing. One of the important things for me when looking for a fitness gym is about their staff. Ever since starting, I find it easy to be with them-they are so nice and helpful. They will really give the service that anyone deserves and that your fitness journey will be quite happy and satisfied.

It’s borderline royal here. Staff are awesome, the equipment is really great, and don’t get me started on the scenery here! It’s just pristine!

Had a good experience with this fitness center. The exercise plan tailored for me was great. I had fun doing my exercises and enjoyed every part of it. My instructor was amazing and nice. Very supportive too!

A nice place to do workout. Place is clean and orderly, equipments are always put in place after every use and it's not that very crowded everytime I go here (or is it just in my schedule?). They have nice and friendly staff that you'll feel comfortable here. At first it may be awkward but they made me feel welcome and safe here.

Been going here for a few months and usually everything is alright. Today, there was a trainer there I haven't seen before, the girls at the front said her name is "Laurence" or "Sharice" don't know for sure. But when I walked in, this girl and the usual girl that wears wrist braces were at the front desk, one on the computer and one on her phone. Neither even looked away from their screens, then Lawrence goes "what can I do for you? " In an annoyed voice. I had to give my phone number to scan in today cuz I forgot my key tag, and even if I did have my key tag they had the scanner behind the desk so I would have to wait for them to help me regardless. Anyway I go in and am doing my workout and that trainer was working w a client in the same area and she keeps looking me up and down and giving me looks. Then I'm trying to put my weights away and 2x she steps in front of me and I say "excuse me" and she barely takes a step put of the way and doesn't even look at me or anything. Sooo rude. With the amount of complaints the front desk girl gets, not sure how she still works there, and then this girl should not be at your entrance making a really bad first impression for people coming in. The younger girls usually there in the afternoon are way more pleasant and actually smile and greet you.

I am a member of this gym for the past six months. Overall I am satisfied with the infrastructure but the behavior of the few front desk ladies are very poor.

Overall not a bad gym. Tight quarters in some areas, including the free weight area which only has up to 75lb dumbbells, and feels quite congested if there’s more than 5 people in that area.

Some of the leg machines have been broken for months now which makes it tonight to get a good leg day in, as there’s already very limited squat racks and leg presses.

Also the hand dryer in the mens change room has been broken for months, overall just not in a hurry to fix things

Got a really nice experience with this place-staff are very reliable, helpful, and very professional. I love how they really care about me as someone they help for fitness. They don't let me exercise for more than what my body can tolerate, they always encourage me to continue what I started and to not be a quitter. I really appreciate all of the patience and help I got from them.

Unique design. It’s a gorgeous building. The setup is different from what you usually see with GoodLife locations but still functional.

Me and my wife worked out here for 2 years. Great desk people, amazing personal trainers, beautiful location, but when her membership had troubles in their system, we were sent to this girl “Adriana” and her horrible customer service got us moving to a different franchise, we felt her communication, (phone and a email we were shown) was biased and very little professional, as like she didn’t care if we stayed so we left. If you decide to workout here and cross with her, hopefully you have a better experience than us.
Thanks to the rest of the personnel there, you guys are great.

I called to see what classes are on in the morning and the woman at the front said they only have them in the afternoon and evening. I called another gym and they have classes in the morning.

DO NOT WASTE YOUR MONEY OR TIME
WITH GOOD LIFE OR THIS GARBAGE LOCATION & SLEAZY TRAINER, MIKE.

During covid I was Swindled into a gym training membership by some guy named Mike, told me at the time my training would only be for a mere few sessions, however that was not the case. It was a years worth of Level 4 or whatever at 500.00 bi-weekly.

During Covid, Goodlife would send out emails notifying customers that their membership would be frozen till such & such date. However, that was no the case what so ever as they would unfreeze it during certain times take the 500.00 delegated for gym training however gyms were closed and supposedly my trainer would set up online sessions, not ONCE did he contact me. Not once.

After months of realizing now that I had probably about 20 sessions of training, I called the gym to notify them I was moving back to BC, where at their locations it was MANDATORY to be vaccinated. Goodlife customer service didn’t really have a option for me, and choose to continue charging my credit card without any options.

I decided to close my account and pay the full 2500.00 Cancellation fee, even though I STILL had about 20 sessions left but I decided to forfeit this as this gym has the WORST CUSTOMER SERVICE IVE EVER DEALT WITH IN MY ENTIRE LIFE.

So I made the call and cancelled everything to do with this gym… or so I thought. Two weeks ago I received a email, a email (not even a phone call to notify me that I have another payment due, I shrugged it off thinking it was a mistake, however just this past Friday I received another email stating I owe double The money.

I’ve gone back into my history of emails during covid & received countless emails restating that my account was frozen, however after just reviewing my bank account noticed that GOODLIFE had no issues double dipping into my bank account while sending emails notifying me my account was “ frozen. ”

This is by far the WORST GYM, I would never recommend anyone to come here. There are plethora of awesome independent personal trainers in Calgary, those who won’t rip you off especially during a pandemic.

- disappointed with this Gym. Horrible customer service, and would not recommend MIKE to anyone.

If ANYONE is looking for a personal trainer, I would recommend IG: UGBfitness on IG,

I believe he used to work for GL, before quitting & going independent. I’ve worked out with him a handful of times & what I can tell you is he’s very professional & you don’t feel ripped off when leaving a workout.

Love this gym! Very friendly and professional environment, super clean, took great initiatives to make the most out of Covid restrictions. I'm usually really self-conscious when I work out but the staff here really helped me overcome the difficult relationship I had with exercise.

Very fancy and classy. Very well maintained and the people who works here are very professional.
May we all cross paths again.it was a pleasure working with you all

Warning: long + detailed post! TL: DR - good location + hours + staff, worth upgrading to Premium Membership due to price differences, aesthetically the nicest gym you will ever go to, mostly clean location.

UPDATE: hours have been updated online.see pic.

Detailed Review: I've been a member with this gym in 4 major cities/3 provinces across the country and this is aesthetically the nicest GoodLife gym I have ever been to! NOTE: this place is SO nice that people are constantly taking pictures so if you are sensitive about your photo being taken then beware! Yes, you need proof of vaccination, even to just enter the premise for a tour! Staff at front desk are nice and approachable if you have any questions or concerns, and it's usually the same 5-6 people so you always see a familiar face. This location has change rooms, showers, dry sauna (UPDATE: sauna now works but according to other gym members it has stopped working in the past.) lockers (bring your own lock) massage chairs (never used them myself but have seen others use it), personal trainers (good deal right now when you sign up, I've seen many new people with trainers lately) bike room with virtual/on-demand classes, free weights area on upper floor with other gym equipment, main floor has tons of cardio machines (treadmills, bikes, stair master, etc) stretching area, and various equipment/weights/machines to help workout all areas of body. Also some classes still running during COVID but they're all during the day but I think they also offer virtual/on-demand classes? (on lower level where change rooms are). "Designated" lockers available for rental $10 biweekly in a seperate area on lower level. People who go to this location are diverse in age/background/body types/fitness goals and feels welcoming as a result. Everyone seems to be wiping down the stations they use with the exception of dumbbells + weights used for certain workout equipment like the squat machine. Some people struggle with social distancing especially in the free weights area and in the "20 minute workout" machine area in the back of the main floor, and sometimes on the treadmills. Hours of operation during COVID for this location and gym are definitely better compared to their competition in downtown Calgary, but they are closed on some holidays such as Thanksgiving. Do your research for prices when you're on their website as some locations, including this one, charge more for the base fare "Essential Membership" (as your "home gym") compared to other GoodLife locations ex: $26.99 vs $29.99 biweekly. It's a $2 difference biweekly if you upgrade to their "Premium Membership" which allows you to use other GoodLife gym locations across the country ex $29.99 vs $31.99 biweekly (also should have towel service but supposedly not available during pandemic?) For me, it was worth the upgrade only because the base fare was already expensive, but if this location had the $26.99 biweekly option then I honestly would've stuck with that instead and be stuck using this one location as my "home gym". You can technically be on the "Essential Membership" and use other locations but each time you do they charge an additional $5. I have seen staff a few times clean/wipe down equipment, the lockers inside of the change rooms, and the stairs between the upper and main floor when the gym is in the last 1-2 hours of closing, and have also seen the cleaner sweep/mop the main floor but I don't think they do the lower floor/stairs (I've seen the exact same clear plastic wrapper from a straw on the stairs 5 days straight on the lower level.) I don't think showers are cleaned, or at least not very often based on what I've seen these past few weeks. Overall, I recommend going to this gym and this particular location!

As a Goodlife member of nearly a decade, this is easily the best Goodlife I have ever been to. Not only because it is architecturally beautiful, but the staff are extremely welcoming and warm. I’m so thankful to have this as my home gym!

The gym is alright no issues with working out there, that's why i am giving it two stars But DO NOT book a trainer with jonathan he lied to me about booking me in when he actually didn't and wasted my time because i do not live anywhere near this gym! Very unprofessional behaviour and i was not happy about it.

Jerry was amazing at fixing my locker issue this afternoon I arrived at the gym only to find thst my locker combination wasn't working I was very unnerved as she assured me to have a good workout and she would have it resolved, she was focused and resolved my issue in minutes she is a very good energy

Terrible gym and even worse staff. I am from Edmonton so I have only worked out here once, but the gym has a terrible layout, and the area to do compound lifts is incredibly small. The bench's are literally pushed up to the wall so it makes it nearly impossible to have a spotter.

I had a terrible customer service experience with Jonathan who I assume works on their sales team. I was asking what the rates were for each of the membership packages (Essential, Ultimate, and Premium). He said I needed to come in and meet within the next 10 minutes for him to provide that information. Extremely pushy high-pressure sales that forcibly left me speechless.

Aside from the very cool old bank atmosphere, I would not recommend GoodLife Fitness in any way.

Being a huge history nerd, definitely the coolest gym to workout at! The original bank building makes working out here more enjoyable. Gorgeous ceiling! Always clean and super friendly staff at the desk!

Excellent location and friendly staff. Gym area is always clean. Great job during thr pandemic on maintaining safety protocol.

Jonathan is super pushy and signs you up for the platinum membership option and doesn’t inform you about the other packages available. He also promised a free gym bag, tank tops, coupons for GMC and protein shakers which I never received after 3 months of membership. Calling the customer service line is not an option and the front desk staff can’t help you with any billing problems and refer you to call a number that doesn’t work. The hours for this location are a joke considering other locations in Calgary are now back to 24 hours. Closing before 5pm is such a joke for a gym.

Beautiful Fitness club. Has everything you need from Group fitness classes, Personal Trainers, free weights, weight machines, cardio equipment, showers, and sauna.

As a visitor from Toronto, this gym was an attraction of its own during my visit to Calgary. Apparently this was a converted BMO - still has the original vault and fixtures which made working out here really fun.

Especially liked the touch of keeping the 60s vibe on the signage. Only downside was that there wasn’t a ton of new weight equipment (like the padded lifting platforms) in other gyms.

I worked out here post vaccine passport so the gym wasn’t busy at all (lol).

Great location and great staff. Always friendly and helpful with any questions with the rules changing booking and masking. They have always been really polite and helpful to work with members to find the best outcome for everyone.

I am already a member of goodlife fitness from another city and i was told that i needed cancel that membership and pay the membership fee again only because i'm in a new city. Also, the gym is very limited in terms of weights.

Overall, I found the service too business minded. The lady at the desk was really friendly but the fitness advisor was too pushy and barely acknowledged me when I said I did not want to enroll.

I had called 20 minutes in advance to make sure I was able to drop in, asking if I needed to book, have ID ready etc. They told me I was definitely able to come and drop in. I drove and found/paid for parking and went inside to drop in and they told me the person that was able to help me drop in left 10 minutes ago. This was around 730pm. I explained that I had called and was promised to be let in. The front desk lady was short and unsympathetic. “There’s nothing I can do for you” is all she said. She seemed happy to turn me away. I told her they should have disclosed I would only be able to drop in if I showed up in the next 10 minutes and she said “they leave at different times of the day so there’s nothing I can do for you here. ”

Anything I said she was quick to dismiss me by saying there is nothing I can do for you.

Really unhappy I commuted and paid for parking to be greeted so harshly.

I enjoy this location. It is clean and equipment is plentiful for my routine. I don't agree with the reviews complaining about the front desk lady with short dark hair. I have always found her to be pleasant and polite to me. She seems to be a hard worker too, as I often see her on the floor cleaning, putting items away and restocking sanitization supplies. Overall a great gym

GoodLife on Stephen Ave downtown is the best GoodLife in the city by a mile. The staff are very friendly and helpful. The gym is professionally run and always in great shape. If you are worried about your safety during the pandemic, GoodLife has an excellent set up in place to keep you safe and healthy while you build that six pack back up. If you are considering joining GoodLife, go to this location and ask for Jonathan! He is always very helpful with any questions or issues I am having and especially helpful for new members.

Very nice and friendly staff. I had a great tour with Jonathan, very patient and energetic!
The gym itself is decent with super high ceiling, very much apricated during the pandemic.

I have been with Goodlife over 2 years. I really enjoy the membership with Goodlife due to reasonable price and convenient where have lot of locations. I enjoy work out regularly.

However, the time changing for workout recently does not fit my workout schedule. My off work is 4: 15 and arrive the club is 4: 25.unfortunately, they only allow till 4: 45. Therefore, I decide to cancel my membership. When I call in the guy told me I can't not cancel and get refund due to I paid in full and corporate membership. The guy try to convince to put on hold until December or next year. In this case, I need to stop workout? That is not really responsible answer. When reviewing the corporate membership's advertising, the web stated "When employees live the good life, so does your organization. " and "Give your employees the good life with exclusive Corporate Memberships that help them stay healthy for less. " How can this statement reflect Goodlife is truth? Just ask to put on hold and stop the workout? Does this make sense?

This is not the way to do business. The cancelation isn't the reason I don't want to go or make excuse to get refund but this is due to your business does not have the fitting time to allow me for workout. I won't and never recommend any friends, families and employees to sign up and especially pay in full for this stupid cancellation rule. I already paid a full year with only use for few months. The rest of the money they will take it like robbery. ….

Average gym! Pre-COVID they were the only GoodLife who charged money for towels. Post-covid they don’t have any foam rollers (unlike all other GoodLifes). Consistently under perform compared to other GoodLifes.

In November I went to cancel my membership at this location and was instead convinced to just put a hold on my account. I said I wanted it held until the summer and was planning on using my schools gym. Two months later the hold came off my account without my knowledge or consent. However, I did not notice until August since during the pandemic no one was being charged fees. I have been charged extra fees. I emailed customer service asking for a refund and have received no reply. Don't know why the employee only put a two month hold when I clearly requested longer, and now I have to jump through hoops to get my money back.

Uodate: They refuse to refund my money even though an employee accidently put a 2 month hold when I requested the hold be held in place for as long as possible. Was assured that the hold was done. Defs feel like this place is running a scam. Talk people out of leaving the gym so they can keep their money and talk them into a hold instead. Then remove the hold and hope the customer doesn't notice so they can keep stealing your money.

This place is a scam. Avoid at all costs.

Aesthetically this gym is amazing - the downside is how cramped some of the areas get due to the covid restrictions right now, which isn't necessarily Goodlife's fault as i'm not sure how you would avoid that. The weight area upstairs in particular felt very grounded when I visited this gym. Lack of parking can be an issue too.

I am happy with this gym. I have been received so much guidance from Jonathan, one of the employees of this gym. I would recommend this place for those who are looking for working out in the heart of downtown!

Like this club but it is time to move to the next phase of reopening - no 30 min shutdowns, sign up for general workout area, or limit of 60 mins. No other clubs are operating in this manner and they are operating safely. No provincial guidelines require you to operate in this manner. We are 2 months into reopening!

Great gym! Wish there was a dedicated area for parking but the gym itself is awesome. Lots of space and super high ceilings

I’ve been training here for about 2 weeks and I absolutely loved it! The vibe is so boujee and low key! I love that this place is not busy which I love! Shout out to Vanessa for showing me her skills of personal training!

The fanciest gym i’ve ever seen.i used to not enjoy coming here as it was always packed and not always the most spacious but now with all their covid measures i’ve been able to enjoy the free space inside.staff can be a little snobby but most of the time they’re friendly and professional.

This place is the COOLEST. I have visited this location many times but the novelty of the old bank decor still blows my mind every time. It is rarely very busy in the evenings and the women's locker room is very large and clean. A wise range of equipment can keep your workouts fresh while you stair at the beautiful golden mouldings and light fixtures. Super friendly staff.

The actions and service of this location is exactly why I am canceling my GoodLife membership. The short haired motivator named Sarah has made quite the name for her self, I have heard from multiple people who are canceling their memberships as a direct cause of this employee and the managers response. If you are going to stalk members around the gym and write them up because you believe they didn’t wipe off equipment good enough, good luck keeping members. I sincerely hope that once the membership base shrivels up that head office shuts this joke of a gym down.

I understand closing in response to the pandemic, but I do not understand closing without any notice whatsoever. All of my workout gear is inside my locker and I have no way of getting it. Members should have been given an opportunity to get their belongings. Please help!

So, if you are looking for a place with nice staff and warm atmosphere I definitely recommend GoodLife Fitness Calgary Stephen Avenue

I've been to quite a few gyms and have had 4 different personal trainers and I've definitely never experienced personal training like I have at this downtown gym.

First and foremost, Nathan has been phenomenal. When I first started training here I had a different trainer who ended up leaving (for whatever reason) while I was on a break/vacation. Since having Nathan as my trainer, I have seen monumental improvements in my physical and mental health.

First, physical health. When I started, I had issues with my wrist, back, and knees and just thought it was going to be a permanent thing for the rest of my life and to just be mindful with it. With Nathan's coaching I have had NO flareups in my wrists for MONTHS, my back pain is almost negligible, and knee pain is a thing of the past. Having someone who is focused on my posture and lifting safety more than just how much I can lift has been an amazing experience that I haven't had before. He is mindful of injuries, considerate when truly gassed or struggling, but he knows the right level of motivation to keep you going. Because of the focus on mobility and what area's to strengthen, I now stand tall and with my chest held high, because I can actually hold that posture without pain! The man is magic!

Secondly, mental health. I know it is not part of his job description and is not something that most trainers seem to do (at least the previous trainers I've had over the years), but Nathan is attentive to my mental health and state, and always accommodates. He instilled in my breathing techniques that not only benefit while working out, but they also calm down some of my greater anxiety attacks. (Again, he is magic). When times are hard, he checks up on me and encourages me to get to the gym, even if it is a day of mobility more so than strength training, just to get me out of my slump and focusing on my health. He understand the human side of the business, and I think that is what puts him leagues above the rest of the trainers I have had. It's not necessarily about how much weight he can get me to lift, but about my overall health improvements, mental and physical.

Lastly, HE IS A FANTASTIC HUMAN BEING. Seriously. He is professional, through and through, but knows how to build a report with his clients that breaks down some of the toughest walls to begin trusting his knowledge and experience and to leave the fear of the gym and the training behind. I've been terrified of doing some things (like dead lifts) and now look forward to them. I trust him that he would never put me in a position that I would get hurt or feel uncomfortable.

He's he best trainer I have ever had. That gym has a great asset with Nathan.

And the gym itself is pretty too. I like historic buildings and the fact that the vault is still in the basement is nifty. Beware of taking the stairs from the top floor to the locker rooms in the basement after leg day. It can suck.

I work night shift so I Used to go when it’s 24hrs on Tuesday Wednesday Thursday but I have stopped going for a few months now because the worker i don’t know his name but he is very creepy A couple incidents has happened the last time I brought a friend with me and we where running on the treadmill and the worker was behind us stretching on the mat staring at us running I have never went back to this gym I feel Very uncomfortable going there now
But other then that the gym is very nice and clean has a lot of equipment

“Eoin” the fitness manager has ruined this establishment. Should be fired immediately for treatment of employees and members. Do NOT go here, for leasure or employment.

I like this location. Usually quiet in the morning but busy after work. Well kept and maintained. One thing they need is better ventilation, it gets hot and steamy upstairs and downstairs and can be quite discomforting. Staff are super friendly.

I've had Nathan as a personal trainer for over a year now. He's very knowledgeable and passionate at what he does and has changed my life for the absolute best, not only has he changed me physically but mentally too.
I was very shy in the beginning, insecure of my abilities and of the way I looked.
Nathan has pushed me to my limits in many occasions and has taught me that with perseverance, hard work and dedication anything is possible. He has started a fire in me to always do better whether that is training harder or making life decisions.
I'm definitely not the same person I was a year ago. I feel very strong and with more confidence than ever.
I will forever be thankful to have lucked out to have a trainer that cares so much about his clients and that is my biggest cheerleader even when things get hard and you want to give up. I don't know what I would do without him!
Also the gym is gorgeous and well kept.

Being a repurposed bank, this gym has a very neat atmosphere unlike almost any conventional gym. Change rooms are located downstairs where an old bank vault would go, and the entire main floor is used for cardio equipment. Unfortunately, the top floor does not have much space, leading to a tight hallway for free weights and squat racks that is less than ideal. Moreover, the lack of space results in fewer equipment than most other gyms, such as only one leg press machine. The front staff however were extremely welcoming to my drop in, and even gave me a lock to use during my session as I had forgot to bring mine. The gym is in a great location and wasn't as crowded as I was anticipating. Overall, a solid gym in downtown.

All of the classes are fantastic. Staff always have a smile for you when you come in, and the building is over 100 years old so you feel like you are transported to a really cool spot.

Very poor service on the managers side of personal training. Eoin the fitness manager was very rude and clearly more worried about money than the service. Haven’t gone back since. Was warned by others on this issue at this gym, and definitely wish I listened.

How I wish this was my neighbourhood gym. I even have contemplated travelling to make it my home base. The change rooms are clean and spacious and there is a plethora of cardio equipment on the main floor. Some supporting posts in the middle of the room of the group fitness studio is a bit of a detractor. BUT i am so in love with the repurposing of this space (from a bank to a gym).
I just love the vibe, the materials used in construction and just how awesome it is to stare up at that amazing ceiling (on the main floor).

The worst customer service. Paula from the front desk agreed for wrong charges but shared good life can't do anything for money already charged. Have send repeated mails but no one reverts.it's been a month! Iam still getting charged after discontinued the membership.

Good and small place to workout. Staff is usually friendly but it gets busier in the evenings, sometimes long waiting time to get your weights.

I went in there today late afternoon to look around and noticed that the trainers are wearing Toronto jerseys? So you’re downtown Calgary advertising another team? Ya I’ll sign up at Anytime Fitness and will advise the same to my coworkers downtown.

Yaseen and the night crew make it a fantastic experience to workout at this gym. The place is built for a Russian Oligarch with 40ft high gold ceilings and great staff.