GoodLife Fitness Edmonton Clareview Town Centre

I cancel my membership because its conflict with my work schedule and no time for gym anymore, but they said no early cancellation. They still deduct 2 months until it was totally cancelled even though i didnt go there anymore.

And also they didnt give me a free bag during registration as it was out of stock. They said they will just inform me once available.

So sad been there for long time and finished my membership and didnt even get the free bag.

Most filthy disgusting suana I have been in, spit all over walls, and grooves between wood not cleaned in years, see photo. I cut myself today on the rusty nail sticking up from wood bench, see photo, I panicked and cleaned my finger for a few minutes with soap. I reported it to the front staff member since I was bleeding. Bad place to get a wound due the filthy state of this place. Anybody that goes to this place should be getting 50% money back as it is not up to standards by anymean.

Good gym, friendly staff and clean (except for the weak baboons that can’t put away the equipment after their sets).

Two areas this gym can greatly improve on:

- improving their social media game by posting holiday hours instead of reposting members twerking in the mirror, jk. But seriously. Please, for the love of God post holiday hours on the social media page as a post or a story indicating early closures or limited hours. Yes it’s posted on a sign in size 6.5 font at the front desk a day prior.

- add a power lifting platform or two like how Goodlife St. Albert has one.

PS, on a safety note for staff and other members. Maybe add a few more sharps containers in the men’s locker room. Closer to the large mirrors so that people don’t accidentally throw their “insulin needles” in the garbage.

Amazing gym with friendly staff. The only downside is how busy it is during the evenings. Overall the gym is fantastic!

Gym is massive with more then enough equipment/machines to go around. Only second to Brewery district in terms of size and atmosphere. Staff are kind and professional. Been going here for a few years and I always recommend it.

Staff has no phone etiquette. Called for some info and employee answered by saying "Hello" as if she was answering a personal call. It took me a second to remember where I was calling because I thought I had misdialed. She hung up the phone without saying goodbye as well. It always seems as if we're bothering the staff when asking for anything.

As a past employee of goodlife, I have NEVER met a personal trainer so rude or disrespectful of other people in the gym. PIERRE the pt is rude, Interrupts your set to as you to leave off a piece of equipment he is not even using.
He has a bad name all through the gym
Maybe if the personal trainers spoke to the regular members likely do their clients, the trainers there would get more business. Just because you're an underpaid goodlife Personal trainer doesn't give you the right to kick people off equipment (that you don't need, but it's to "busy" for you to be in there area) and act like a douchefluete.

2 stars cause Nelly rocks

Always a pleasant experience at this GoodLife, friendly and personable staff always ready to help. Huge thanks to the GM Chloe Sanderson for all the help and hot yoga pass.

Did a drop in here on my trip to Edmonton. As a gym manager this location is EXQUISITE. I cant wait to be back in June and July. 10/10 gym.

Overall this is a very nice gym. Very nice layout, not too busy and friendly staff. The cleaning protocols could use some improvement tho. The change room tends to need maintenance and the equipment is a bit dusty.

The gym itself is great. Good variety of equipment and lots of space. There are several issues I ran into going here for over a year. 1) staff do not seem to really care. They just sit at the desk and do nothing. Asked them to look at broke equipment and they did nothing. They let people walk into the gym with soiled outside shoes. 2) it is not the cleanest gym especially around the equipment an near walls. You can see visible dust, dirt and hair which stays for weeks sometimes. 3) the gym is overpriced as hell.the cheapest membership is $64 a month and I can get memberships as low as $15 a month elsewhere. All in all you should shop around before signing a 1 year contract which is also a hastle. Was told i get the $100 fee back after a year which was a lie.

Love this gym. Its being a couple of years ive going to this place. The machines are always clean. The staff is always helpful. Their zumba classes are great.

I recently became a member and I realized I had some issues with my bank. I brought this issue up to the GM, Chloe, and the problem was handled efficiently and effectively. Since I’m a new member, I find the gym to a very intimidating environment. Chloe went above and beyond to make me feel comfortable. 5 stars from me.

I’ve been to every gym in the city (brag) and this one by far is the best in Edmonton. Friendly staff. The manager, Chloe, was especially helpful

Love this place great workers very friendly and easy to talk with! Everyone from the staff to the locals that come are all very happy love coming here and it's 24/7 like come on perfect!

It’s a good gym, only thing I didn’t like about the stuff or the gym it’s self is that they don’t remind u at all that they r closing early during holidays or even mention it to you. Coming from a different gym that’s 24/7 and doesn’t close during holidays I’ll expect more effort from stuff to give u a reminder the day before rather than standing at the front and chatting with each other

The only things I like after being at this location twice this week at different times of day were the location and it looks like its clean.

Each location has limited amenities. There is no consistency or transparancy online as to what each specific location has. If you want a certain amenity that Clareview doesn't provide, you have to inconveniently book & travel across town.
Also, in both times visiting, basic questions should be known by staff such as exercises in training sessions to know if you'd be interested in that training or not. That should be common knowledge.
Both times visiting, it seemed as though staff were just sitting around socializing.

Not to interested in this one anymore.

It's a great gym.lots of space.very clean.and personal training options.its easy to come to regularly

Not enough cable machines and the only Goodlife I know that hogs the PT area for one client who’s not even using the only other cable machine there is. Go to a different Goodlife.

Good life Clareview, Hot Yoga is supposed to be hot, staff says that they can’t control the temperature only Ottawa can. Turn the heat on!

Staff are nice and friendly. But I been to other GoodLife fitness facilities but this one specifically had the most disgusting washroom in the city. Very smelly and bathroom stall look like a war zone in there. What happen to following covid cleaning protocol? Maybe AHS should come and take a look at it …

Very Impressive Facility And Staff! I've been a GoodLife member for quite some time but have only recently started using the Clairview Facility, and I would have to say its easily my favourite location. Very large and open layout, with more then enough equipment to accommodate even at peak times, and always very clean and well kept. Over the last 3 months I've enlisted a personal trainer to assist in my fitness achievements and am extremely happy with the knowledge and dedication that they've been able to provide! If I could rate with more then 5 stars I absolutely would!

You know it can be very overwhelming to step into a gym of this scale, but right away you walk in and are greeted by their great staff. Then on top of that I had a tour of the facility including all equipment, classes, standing tanning beds (not many places in Edmonton have this btw), and massage chairs from Chanceline who is the loveliest person if you get a chance to meet her.
Once I got to know the staff I started to really see how lucky it would be to work for this company that has such a great team environment. I feel lucky to have started my fitness path with Goodlife Clareview and to be a part of this culture with these new friends around me. Thank you to the staff of GoodLife Clareview

Bad service, lack of cooperation, severely racist, and there is no good dealing with customers, and all staff must change

I don’t recommend this gym for anyone. Workers are rude, the manager isn’t helpful, the changing room smells so bad any time you go there. SAVE YOUR MONEY.

Been here multiple times and the staff is great, very clean, and the equipment is in good shape. All the classes are terrific, would highly suggest hot yoga!

The worst manager and rude staff, I have a membership with YMCA, Crunch fitness and Evolve strength I never had a bad experience like this. I will recommend to avoid this location.

GoodLife Fitness Clareview, is my absolute favourite location in Edmonton to go for my workouts. Very friendly, professional, accommodating staff. Both at the front counter and throughout the facility. Plus, it’s an extremely clean establishment, and the equipment is always in great working order. Last but not least, I’m a huge fan and regular participant of the group fitness classes, at the Clareview GoodLife, and the Group Fitness Instructors do an excellent job. Would definitely recommend this place to friends and family.

It's a good enough gym for my needs but the staff does not enforce gym rules. Some of the rules they don't enforce are mask wearing when not using equipment (ie walking around the club), cleaning of equipment before and after use, removing soiled footwear upon entering club. If not for a work discount I'd go to Millennium Place in Sherwood Park or try the City of Edmonton club.

Have been going to this gym for a while now. Equipment is good, people are friendly, but the staff is horrible. I usually come in the evening anywhere from 5-10 and some of the staff just isn’t it. Usually they’re just playing on their phone not paying attention to members and socializing as they should do. Not picking on all of the staff but in specific its usually the tall Caucasian girl with brownish hair. Other than that the personal trainers need to be more respectful. This happened a couple of times: I was working out not disturbing anyone and Pierre just comes up to me and tells me to move to the public racks. There was still one available rack and he decided to tell me to move. I have mo problem because I was in the personal training area but at the same time he DIDN’T EVEN USE the equipment I was using. I pay $80 a month for bs customer service and i cant even use half of the gym. Step up your game guys. Looking for a new gym rn.

One particular trainer has always been unkind and rude. I actually dread going to this gym and seeing her there. I tend to go to the south end now. Find new staff and make this place resemble health and fitness.

This is a proper gym! Staff are friendly, gym goers are also very helpful! The most welcoming crowd I've had since joining gyms. Kudos to making this community amazing!

Best Good Life in North Edmonton area. Could be improved via a deadlift platform in the public work out area.

Best club in the city. Excellent customer service from Derek, Hudson, David (I think that’s his name?) and some of the lovely ladies that work night shifts. The staff really make this one shine as the go-to GoodLife in YEG. Cheers

I highly recommend Goodlife fitness Clareview and their personal trainers. Right from walking in the door you feel more welcome then at other gyms you always get a hello and a goodbye, I know this doesn't sound like much, but it makes a big difference.
Shortly after starting at the gym I was talked into having a personal trainer and it was one of the best decisions I've made. It really helps keep me motivated and accountable. Right from day one my personal trainer Reno has inspired me to be a better me and worked with me to come up with a game plan to reach my goals. He has helped me roll out and stretch away pains I've had intermittently throughout previous years, and now I have the knowledge to fix them which has changed my life. Reno also helps me with meal planning and away work out plans for my hotels which are areas I've struggled with in the past. I know I still have a way to go but I'm starting to notice progress especially in my range of motion and strength. Reno has become not just my trainer but a friend. I have goals and I know with Reno as my trainer we will reach them. The gym has turned from a chore to something I look forward to. Can't wait to reach my next milestone. Thanks to everyone that works here to keep a friendly and clean environment.

Love it here. My home away from home. Great staff, very friendly and personable.

All the equipment and trainers you'll ever need for your fitness goals.

Goodlife Clairview is a great gym, the staff are friendly and meets greets you with open arms, it’s clean and well managed. Throughout the pandemic the staff have taken all the necessary precautions so everyone stays safe. After some personal issues in my life I decided I needed a change so I looked into their personal training options, I got paired with Kyle. He is great at what he does, he listens to what you want to improve on and definitely has the knowledge and back ground to get you there! Having Kyle as trainer opened a whole new dimension of what I can do and has given me the strength and confidence I have now, he opened up a new meaning of working out and showing me there’s more to the gym then cardio machines.

Goodlife Clareview has been the best gym I have ever been to, but that is probably because I have the best trainer! Reno has been my trainer for a year now and I have learned soo much from him. He thinks of everything because he truly cares about everyone he works with. Reno is incredibly passionate about what he does and that makes me excited to meet him every time for my sessions. This past year has been difficult for all of us, but training with Reno has kept me on track, positive, and healthy. Reno has helped me achieve my goal weight and I am soo happy with the muscle I've gained and the skills I have learned to be more confident in the gym. Thanks again Reno:)

This is a great gym for Clareview. Staff is always friendly and positive. They're on top of cleaning and wiping down the equipment. The gym itself is always clean and bright. The Rec Centre nearby has a pool and running track, but it's work out area is dark and and uninspiring. GL is for sure my fav gym Northside (NE).

Very poor customer service, during a global pandemic and financial crisis good life starts charging accounts again and only sends out an email. Then fast forward I realize they have been charging me 56$ every two weeks for 5 months (june) now after talking with staff who checked and confirmed the last time I checked in was March 10th they said there is nothing they can do at all and really seemed to care less. This is a very poor look on good life gyms I’m extremely discouraged and will personally never return to a good life facility and urge friends and family to consider canceling. I also can not find the email sent to me at any point of re starting my account, I feel taken advantage of and like my hands are tied.

This has to be the most disorganized club I've ever trained at. Consistently and regularly they change the timing rules. Dont bother calling in advance because they'll tell you the club is open, and when you get there they will say they're about to close. Just to add insult to injury - they threw out my shoes!

This is one of my favorite place. I love to be here all the time and staff is so friendly too and the place is very tidy.

I’ve been freezing my account for the past three months and just found out that I’m still getting charged on the last day of each month. Phoned to see if I could get a refund for the two months I’ve been charged for (haven’t entered the gym since June), and the man was very condescending and not understanding at all. Said it was my fault for not reading emails (that I never received) and that the payments I’ve made will go towards the month I start going? I wanted to cancel my membership because of this and he said he still wouldn’t give me a refund for the months I was charged but had a frozen account. Wouldn’t recommend the troubles of going here. Took me a week to finally get a hold of someone too. Had unanswered emails trying to get this resolved and wasn’t even helped in the end. Has anyone else had this problem?

I enjoyed my experience while I was a member at this location. Clean facilities and helpful staff.

I had an issue with my account being charged after I attempted to cancel my membership. I got no where with the "membership" call line. They said flat out I would not get the money back.

The local store manager (named Anthony) was my last hope. He provided excellent service and promptly processed the refund once confirming the details with head office.
Thank you sir.
When return to a gym, it will be this one.

Cheers

Very knowledgeable staff and not pushy on sales. They are available for questions almost all the time. Clean and friendly environment.

I just finished my first workout at this location. It is open, well laid out and appears to be extremely well maintained.

I was very impressed with the efforts the staff went thru to ensure a spotless and sanitary gym.

GoodLife Fitness Clareview it’s wide open loot of machine to be active come visit you will let me know in comments how great equipment flexible.

Pretty decent facility for today's day and age. Good classes and cleanliness. I've had a couple of bad experiences with staff however, such as losing my tanning time because I was 5 minutes late due to THEIR broken clock, so I dropped a star for that. I have only been attending a few month though, so I may change my rating up as time goes on.

Loved it when I got started, they quickly noticed:

Rules are NOT enforced by staff.
Gym etiquette is a foreign concept here.
Change room is always a mess, even after a cleaning, under the benches and corners are untouched.
Lockers in desperate need of being wiped out.
The equipment is NEVER cleaned by the staff, it’s all the up the people honoring the wipe down policy, which no one does, so not clean at all. (You can literally see the filth built up some machines)
Staff is really good at giving the run around when you point out issues or complain.
Very pushy with their personal training.

The indoor shoe policy here (Clareview) is apparently just a suggestion.

The gyms in Work-camps are typically cleaner then this facility.

Very good place IF you keep your account in good standing. The moment any error is made (bank, system, management, etc), you are screwed. You will spend months and months without account. Manager never wants to see you in person because it is always "extremely busy", phone calls takes weeks to be made and still no one resolves your issues. You are better off loosing your money, cancelling and getting a membership somewhere else

I come to this location pretty often as it's super close to my school. The staff is so friendly! I'm always greeted when I'm coming in and when I'm leaving, they always ask how my workout was. Their change rooms are the best! Huge facility with lots of machines and plenty of options for different workouts.

I've been going to this goodlife for just slightly over a year now. The staff is always so polite and there willingness to help and say hello is always so joyful. The machines, massage chairs, tanning rooms are well kept and always up to par. Thanks Anthony, Ruba and crew/staff for always making your customers experience so good.

Great place, stff is pleasant. Nice equipment. Although some equipment needs to be updated and cared for little more.

Had to call the gym to get someone to come back to the front desk so that I may start my tan which I had booked hours before hand. This happened 4 times now.

I had to cancel my goodlife fitness membership hope to see if I can rejoin next year want to give a big thanks to jessy and Ruba at clareview goodlife fitness

Nice gym. Signing up is the easiest thing in the world and cancellation is world's hardest (just how they design the system and their policies).

Been coming here for some time now. Nelly really stands out as he is always cheerful and friendly to all who come.

Great location, close to the Clearview transit centre and it has lots parking for members who drive to it. The staff is very approachable and knowledgeable. Facility is very clean and equipment is well-maintained. I’ve been to other GoodLife clubs in the city and consider this to be one of the best in Edmonton.

I started going to Goodlife Fitness when I reached a crossroad in my life.keep doing what I’d been doing and remain overweight, sedentary, and heading towards a life of chronic illness, or make a change and work towards a healthier lifestyle with energy to recapture some of the “fun” our of life. At the age of 48, and in the worst shape of my life, this was a daunting task.
Now, I’ve never been a “gym” person. I always found it such an intimidating place. Walking in, and talking to someone about a membership was difficult. But right from day one, the staff there were so welcoming and encouraging! And thus began my lifelong journey.
I’ve been working with a personal trainer, now since September 2018. I never intended to go that route, but I’m so glad I decided to give it a try! With Soozie’s guidance, I’ve lost over 40 lbs, fit into clothes I haven’t been able to wear in years, but most importantly. I have more energy and I feel stronger. I can once again touch my toes while breathing at the same time (lol). It’s hard work, but Soozie keeps me motivated every session. Whether it’s her quirky laugh, constructive feedback about proper technique, nutrition tips, or the absolute confidence that I “can do this”. I am working harder at my own fitness than I ever have before. This relationship keeps me accountable and committed, and it is so very worth it! For anyone considering the trainer route, I’d highly recommend it. There is no way I’d be able to accomplish as much on my own.
This is a excellent facility with a wide array of equipment and classes, and it’s 24 hour accessibility really goes great with my shift work life. The massage chairs are a personal favorite! The staff are wonderful, friendly, and work really hard to make everyone feel welcome. Having someone recognize you, and call you by your name with a quick smile and hello goes a long way to putting you at ease, and making you feel like you belong! Coming to Goodlife Fitness Clareview was the BEST decision I’ve made. I wonder what the next seven months will bring? ‍️

Working out at GoodLife has been great! Training with Noah has been awesome! I started out with a general goal of just getting healthy after essentially not working out consistently for a few years. A few months into going to the gym, my fiance and I got pregnant, and I couldn't ask for better fitness support! Super knowledgable, always flexible, and really keyed in to what I'm capable of while still keeping me motivated to push harder. 8 months pregnant and still seeing fitness gains! Five stars.

Not a good place when I tried to cancel they told me it’s $50 after a month they told me it’s $100 and when I cancel it they took $250 after one month they took $20 from my account and when I called they told me to call the manager or email him but no one is responding

Very over crowded in the evenings. Far too many members. Long waits yo access equipment. Always broken or damaged equipment that often takes a week or more to fix. Looking to switch gyms as soon as my membership expires.

Been going here for almost two years now. Amazing transformation from the old movie theatre that was here before. Spacious, lots of equipment and the change room/showers are always clean.

I just recently bought training sessions with Jenny at Goodlife Fitness Clareview and I am already seeing results. The staff are so friendly, Danielle and Emily are always positive. It's a great place to be.

I love working out a good life Noah is my trainer and he's amazing he is understanding and compassionate and he's always there for me when I need any makes time whenever I ask her text him so it's been a great experience and I love coming here everyone should try it once or keep coming.

I love the goodlife fitness clareview great location staff is always phenomenal they greet you with a smile treat you pretty amazing like family i just completed my first year of personal training with the most gal helene she has so much knowledge very talented at what she does if you are ever looking for some help for working out or nutrition ask helene she is also a very out going kind hearted positive gal loves giving me a challenge every workout!

Been going here for 2 years now, and I absolutely love it! The staff are super friendly, and they have a great variety of equipment and classes!

I’ve been at GoodLife Clareview for almost a year working with Helene. When I first started I was a mess I could barely move I was so stiff and tight. Helene worked on my legs with numerous physio techniques just to get me moving enough to exercise. In the last year I give Helene a lot of credit for getting me as far as I’ve come. She pushes me when I need it and she takes it easy if something is tight and not moving. I enjoy going to the gym it’s my release and I’m starting to have more confidence and feel better about myself

Huge Gym, Never feels busy.
Always come here for the amazing friendly staff.
Ruba always has a huge smile on her face when I pop by and never fails to come see how I am doing with my goals. Truely is an asset to your team.

The staff at Goodlife honestly amaze me everyday. Ruba fares has shown over and over that she is an amazing leader and she is such a light in everyone’s life. I saw her make a gift basket for one of the clients at Goodlife for their birthday. She goes out of her way everyday to make sure everyone around her has a great day. She is fantastic. I am honestly surprised she isn’t running the place by now.

What a lovely good life! I would rate it as the second best to the one in Airdrie.clean and plenty of equipments. I wish we had more like these in Calgary.

Great gym, amazing staff! So glad to have gotten the incredible help from Ruba who seems very passionate about the gym. She graciously welcomed me in. Overall, love the environment!