I really liked this place but unfortunately, after my last two oil changes, I don't think I can trust them to do any more work than that. When they gave the car back to me after my last oil change, they had reset both my tripodometers. I use one to keep track of gas mileage and the other had been going since I got the vehicle! If they can't be bothered to take care in the little things I can't trust them to do more important work. Two oil changes ago, it was winter, and my car was returned to me nice and hot with the heat up, engine temperature up and the gas gauge noticeably decreased. I didn't ask for this, so I don't appreciate that it had been apparently idling for some time. Again, why the lack of care for small details? Oil change is cheap so I'll keep going, but please recommend me another garage to actually get work done.
I’ve been to three other mechanic shops looking for a diagnosis and quotes and Grande Prairie Auto Repair was the only shop who was honest in their diagnosis. Will take my vehicle back.
Had my power steering pump go out in my Duramax on Sunday night on the way into town for work, called the shop first thing Monday morning right when they opened and they were able to get me in right away to diagnose and replace the power steering pump so I could get to work for nightshift that night. Could not be happier or more grateful with the overall customer service these folks provided in unfortunate time of need. Will be recommending these fine folks to anyone that asks me about a mechanic shop in GP.
The people are friendly, did the oil change in a timely manor. No add on s or hidden fees. Paid $54 for oil change, and they checked and topped up my tires. Definetly will be my go to place.
Amazing service, I would trust them to work on my truck over the dealerships anyday! Amazing service and mechanics, got my work truck back on the road in a day!
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