GreatWest Kenworth

3yrs of experience with them is just awesome, when they say your truck will be done on that day and it will be done, Jeff and the rest of the staff are not only Approceable but friendly.for that i give them extra star if available.

This place is unbelievable, three people attending on parts but only one attending customers, the other two apparently talking by phone not saying a word. Meanwhile 5 people in line waiting for service.
Unfortunately we only have this kw dealer in Calgary.
If you can skip this dealer would be fantastic, try to buy in Edmonton, like Leduc AB more products on stock and beautiful customer service.
There are 3 KW dealers in Edmonton, that’s why the service difference.

Great people to deal with in the office area. The place was clean and great driver waiting area. Unfortunately I wasn't at the dealership to make friends or watch TV or drink coffee. Not much got fixed on my truck. The mechanic that was on my truck mostly wanted to just do updates and charge for the time on a 6 week old truck. I was available for questions about the problems on the truck but the mechanic wouldn't ask questions and just returned the truck without fixing even half the problems. Really I got a $350 chassis lube. Just too bad the 2023 T680 is a horrible truck I guess.

The staff are the best part of this place. Very knowledgable and willing to help.