Very friendly staff and professional. Feel confident taking my truck here for repairs. Update 1/19/24. Just got my truck back. Took less than 4 days. And it looks absolutely awesome. Very happy with the repairs and the staff was great. Would recommend in a heartbeat. Thanks again Grove Collision
Everyone I spoke with was very helpful and Knowledgeable. Grove Collision was excellent at arranging and completing an extensive hail damage repair. They kept in touch with the car rental agency to make sure it was available when required. Our car looks almost new again!
My experience with Grove Collision was seamless. They were quick and efficient. Staff were incredibly friendly. If I am ever in this position again, I would 100% call them again. A+ in my books!
What more could you ask for. Effortlessly really. Drop it off and pick it up. I checked the work and I’m picky. The lines were perfect. They used all new clips, detailed and washed the outside and the inside. A professional job done fast at a reasonable rate, like I said what more could you ask for.
I had a great experience with Enterprise my insurance company gave me difficulties but the Grove collision repair shop helped me and Enterprise was great with me.thank you for your help during my time of difficulties.
We had a minor scratch along the side of our truck and took it here to get it looked at. They looked at it right away and took it in and buffed it out. Excellent work and great staff. Thanks
I picked up my car within the time frame they estimated and they had cleaned both the outside and inside of my car, so nice So impressed with the small details like leaving a water bottle in the car
Grove Collision is a great company to deal with. I was very happy with how they treated me and my overall experience. I will definitely recommend them to anyone who needs auto body work.
From the first call we made (to Kerry), everything went exactly as promised. We dropped the vehicle off- everything was organized, was updated on progress, and was able to pick up the vehicle at the promised time. The body work and paint is flawless- just excellent work, and a great all round experience. Thanks Grove Collision and Repair.
Had my F150 in for repairs due to an animal strike. The customer service and repairs completed exceeded my expectations! Very pleased with Grove Collision and would highly recommend them.
There were a few hiccups in the journey but it was an absolute pleasure to deal with Kristina and staff at Grove Collision They did well keeping me informed on what was going on and all delays. Waiting on parts is out of their control would recommend them and use them again for future needs. But I hope it’s not because I crashed into a pole. LOL
I had a great experience with grove collision! I needed my number fixed from a hit and run and I had a short time frame because I was moving out of country. They did so good at fitting me in, being so efficient at the process of paint matching and communicating with the rental car business (enterprise). The staff were so nice to me.
Fixed damaged sliding door on Honda van modified for wheelchair ramp entry, perfectly and on schedule. Beat all my expectations. Very professional, and caring. I could not be happier. Thank you, Grove. Stan Cabay
Grove collision performed body repair work on my vehicle, I could not be more pleased with the quality of work performed. Dealing with Bob and the staff was definitely a positive experience, I will be recommending Grove Collision to people I know! Thanks!
Grove Collision performed vehicle repairs on front end of our Mazda CX3 due to a collision with a deer. The team completed the required repairs quickly with quality work, we are pleased with the results
Bob and his team at Grove Collision have completed a number of jobs for us over the years and have always done top quality work. We are a busy transportation company and they have always stepped up to get our equipment back on the road safely and ready to work. Thank you to the group
Very friendly and accommodating. There to please the customer working together. They did an awesome job on my f150 truck. I would highly recommend Grove Collision.
I was referred here from a shop in the city. I was wary of local shops after getting a ridiculous dishonest quote recently from another garage. They took in my 84 Vette and ruled out frame damage I was worried about as well as did a wheel alignment for less than the original quote. Awesome to have found this trustworthy and reasonably priced company here in the Grove.
I chose Grove Collision for repairs to the left front panel of my vehicle due to an accident. I had a small time frame due to a pending move to another city. They got me in quickly and completed the repairs within my time frame. Outstanding customer service and the repairs were excellent - no one would ever know my vehicle had been damaged! I highly recommend Grove Collision.
I will always go to Grove collision for my repairs. Everyone that I dealt there were very friendly and extremely professional. My Ford F150 looked like it just left the showroom. So yeah, I would recommend using this business.
5star service was received from everyone at grove collision. I chose this shop for the certification of excellence for Toyota, as was posted and shown to me in their waiting room from the estimator Bob. I appreciated the direct and honest discussions, the transparency of their own services and true to their word- the process was quick and they assisted with the insurance claim. Working with the car rental company, pick ups included. I live and work locally and needed the convenience of staying local. The estimate cost was very competitive and best out my other quotes. Grove collision continues their great reputation in our community. Thank you!
Excellent staff from the front desk to management. Repairs were done in a timely manor and I couldn’t be happier with my experience at Grove Collision.
I had a 8" scuff mark on my passenger door from someone hitting it. I stopped in at Grove Collision and Bob came out and buffed it out for me in 5 mins. I was impressed that he did this right away for me and didn't charge me. To me this speaks a high level of integrity for a business and I will definitely come back if I need auto repair work and will recommend to others.
Kevin and the team took care of everything, did great work and allowed me to buy several more years with the truck. Well done! Thanks for making things right!
Dealing with Grove Collision was a nice experience. Front desk and all other staff are excellent. Service is quick and efficient. I recommand this place for business.
My car looked like brand new love the work you guys did! Thank you all very much from the polite way Katherine handled greetings, Russel showing and explaining all the work and costs, to the amazing finish I couldn’t be happier I would recommend you guys to everyone and anyone! Thank you for getting me my car back as quickly and as in brand new condition as you did
Had my vehicle repaired there Aug 2020. Wasn’t completed on time, waited there an hour after it was supposed to be done and ended up going home and picking it up later. They ordered the wrong parts multiple times which also delayed the process, and after a year I’m still waiting for the proper visors. The quality of the paint job was just good enough not to complain about, when in direct sun I can easily tell where they painted and blended in the paint. Worst part and why I’m writing this review is because after a year later I get one email saying that they didn’t charge me enough and that I have 72 hrs before they take legal action, but don’t even show any reason why or say how much I owe. I will update once this gets resolved. Would not recommend anyone using this company.
I was so pleased when I picked up my truck. First time dealing with this organization as this was an insurance claim. Grove collision went above and beyond regarding work conducted, scheduling, communication and even cleaned and detailed the inside. Vacuumed my pet hair in all. What a lovely surprise! Thanks guys, will most definitely be recommending and using you guys in the future.
Great customer service is a breath of fresh air these days and these guys went above and beyond of what was expected: professional, timely, corteges, no BS. Highly recommend!
These guys are fantastic to deal with. Friendly, respond to emails and basically take care of you. Their great customer service is truly hard to find in these times. My Honda looks new again! Love it and would recommend Grove Collision without hesitation.
When I was rear ended in a minor fender bender last week, I thought it would be a major headache to deal with on top of my busy lifestyle. Everything went so easily! From start to finish, the whole matter and my car were fixed within eight days. Communication between Grove Collision, the insurance adjuster, and the Enterprise rental was flawless. I dropped my car off on Monday, and had a call that it was finished by Wednesday. The work done was like new, and they even did a clean up of the inside and outside. I also want to add that the front desk reception lady was very friendly!
Very friendly professional business. They helped with all aspects of fixing my truck from dealing with the insurance company to getting it out on time. I would recommend Grove Collision to anyone.
I was very happy with the way I was treated and the care that was taken with my vehicle. The staff was very helpful and understanding. They kept me informed of the progress and set a time for me to pick up my vehicle when completed. Everything was ready upon my arrival. I was very pleased with the quality of the work. I would recommend Grove collision gladly.
This place is amazing, I will never take my vehicle anywhere else! Never mind the amazing job they did fixing my car, they detailed it and washed it and organized my trunk AND even washed out my god-knows-how-old coffee mug! Seriously my car looks fantastic.