Grove RV & Leisure
7 reviews 100 St Matthews Ave, Spruce Grove, AB +1 780-962-6099 groverv.com suggest an edit
29 September 2023 13:13
Friendly and very helpful when I was lost when I was confused about my motorhome
07 July 2023 10:45
July 11,2023 - Update:
Visited again to have a small item checked. I live in Saskatchewan and was traveling thru. They worked me in. And, to me, it's a WOW! Friendly staff who really care to give great results. So, after nearly 3 years, I am still super impressed with our 2015 LTV Serenity (very well built), and also the wonderful service and staff. I see someone else is not happy. Hmm, not sure why. I will shop here again.
Aug 27,2020 - After my visits for service - I'm always a bit concerned with verbal promises.but these folks come through not only on written promises but also verbal. We've been back twice since our purchase for a few small adjustments. In each case they have worked hard to ensure we are satisfied. This is our 3rd RV, and our first Leisure Travel Van (LTV). Not only is our 3015 LTV a wonderful RV, but Grove RV gives exceptional service. Thank you to all for your friendly service.
July 15,2020 - My original review: So far, _very good_. This is my first-time dealing here with Freddy. I found his answers and guidance to be knowledgeable and direct. We pick our new to us unit up in a week or so. Thank you Freddy and staff.
Visited again to have a small item checked. I live in Saskatchewan and was traveling thru. They worked me in. And, to me, it's a WOW! Friendly staff who really care to give great results. So, after nearly 3 years, I am still super impressed with our 2015 LTV Serenity (very well built), and also the wonderful service and staff. I see someone else is not happy. Hmm, not sure why. I will shop here again.
Aug 27,2020 - After my visits for service - I'm always a bit concerned with verbal promises.but these folks come through not only on written promises but also verbal. We've been back twice since our purchase for a few small adjustments. In each case they have worked hard to ensure we are satisfied. This is our 3rd RV, and our first Leisure Travel Van (LTV). Not only is our 3015 LTV a wonderful RV, but Grove RV gives exceptional service. Thank you to all for your friendly service.
July 15,2020 - My original review: So far, _very good_. This is my first-time dealing here with Freddy. I found his answers and guidance to be knowledgeable and direct. We pick our new to us unit up in a week or so. Thank you Freddy and staff.
29 June 2023 12:57
Never to return.
Booked an appt on Monday for Friday. Just an exterior inspection. Told should be done by 4. I stopped in at 330 and told we can't get to it til Monday. I need it in Northern BC on Sunday. The kicker is, I pulled it all the way from Northern BC as these guys had been highly recommended. With the cheap cost of fuel, and everything else these days, so glad I spent so much on this trip. Not like they will even care about this review as some of us don't have $750,000 units. Sorry to say but Grove RV is getting close to the same level as GO RV.
Booked an appt on Monday for Friday. Just an exterior inspection. Told should be done by 4. I stopped in at 330 and told we can't get to it til Monday. I need it in Northern BC on Sunday. The kicker is, I pulled it all the way from Northern BC as these guys had been highly recommended. With the cheap cost of fuel, and everything else these days, so glad I spent so much on this trip. Not like they will even care about this review as some of us don't have $750,000 units. Sorry to say but Grove RV is getting close to the same level as GO RV.
20 June 2023 4:49
The parts staff were so helpful in solving my plumbing problem. The gentleman even took the digital callipers out to make sure that it would fit properly. They are so funny. Oh I laughed. They could go on a comedy show. Super fun experience and looks like a great department to work in. Thank you so much for all of your help. Keep up the amazing teamwork! Ed
16 June 2023 20:21
Best experience I've ever had at any type of dealership. These folks go out of their way to make sure that we were happy.the service department are all rock stars, from the counter to the techs, had an issue that they jumped on right away, cannot say enough about this place, from sales to parts and service, awesome
23 May 2022 13:14
Called Don said he had the part so I started to make my way there 1.5hrs away, he didn't get my # and had went to get the part ready for me and realized the computer was wrong and they didn't have the part.so he looked online and found my company phone # didn't reach me and called several other people in the company to please get ahold of me to let me know that he didn't have the part and saved me a long drive.
Thank you Don I really appreciated you're efforts to ensure I didn't make the trip in there for no reason. Above and beyond service in my opinion.
Thank you Don I really appreciated you're efforts to ensure I didn't make the trip in there for no reason. Above and beyond service in my opinion.