09 November 2023 15:51
Hardcore always sorts me out with professional and knowledgeable advice.
I really appreciate their text messaging features when they’re servicing an item to keep me in the loop.
22 October 2023 22:00
Did a good & super-quick job on my bike! And very decently priced. Appreciate it guys! I’ll be back & recommend you
08 September 2023 17:13
I just picked up my new bike today. I received excellent customer service from Rowan. He helped me greatly in deciding to purchase the bike then again today with adjusting the bike before taking it home. He also provided me with valuable info on the bike components as well as warrenty info etc. Hardcore bikes is now my go to bike store. Thanx, Len Blizzard
26 August 2023 20:17
If your looking for excellence in a bike shop look no further.
Knowledgable staff, excellent mechanics and great service.
21 August 2023 17:54
Thanks for the last minute with your help with my dropper! It worked flawlessly on the 850km Colorado Trail!
13 August 2023 23:01
Honestly, I’ve had such a great time with Hardcore Bikes. It started with servicing my old bike - that truly was difficult to ride - but they worked with me on things that would help me gain confidence as a commuter before I was ready to invest in a new bike (like studded tires). When I was ready, they were so helpful in selecting a new bike, and patient while I looked around and checked prices elsewhere, ultimately choosing to purchase with Hardcore because they are so awesome with customer service. The bike we chose has met all of my needs, and they even ordered in a few specific items so I could get the aesthetic I wanted. (Not at all essential to the performance, but made it feel like a very personalized and custom experience.) Anytime I need a service - or to ask questions about what I can handle myself - they have been knowledge, quick, affordable and friendly. My only challenge is that they are a bit far away from where I live, but I never regret making the trip, and neither will you.
13 August 2023 21:56
Good selection of products and good prompt delivery of special orders. Friendly staff. Top notch service department.
13 August 2023 10:10
Very knowledgeable staff that will sell you what you need. As cyclists, they use the products that they sell.
07 August 2023 11:13
Excellent work as always, simply the best service experience in town. I recently moved across the city from Hardcore, but I don’t think twice when I have bike needs; they’re still my local go-to shop
04 August 2023 12:19
The shop has a great selection and provides helpful advice. The staff do their best to get you up and running quick when an unplanned mechanical emergency (aka JRA) happens. Don't be intimidated by the "hardcore" name - the staff are a bunch of loveable bike nerd softies
03 August 2023 1:38
They were very helpful, had the parts I needed at a good price. Will definitely come back!
02 August 2023 15:03
Solid customer service, great work and homey small town vibes. Love reppin' Hardcore for my bike I purchased there 10 yrs ago
22 July 2023 3:07
Best serve ever. The young person made me feel smart - learning more about bikes all the time
17 July 2023 3:36
People working there were easy to deal with, no pressure sales tactics. They seemed very passionate about bikes and knowledgeable in helping me choose my new ride, and even made some adjustments to make it more comfortable for me. Will definitely go back for my family's next bikes. Thanks!
11 July 2023 6:43
My son’s bike was unusable after the end of his bike camp, I brought his bike to the repair shop. They quickly assessed the issue and repaired it with no wait time. He was able to take his bike the next day to camp and not miss a day. Amazing service. Would highly recommend.
10 July 2023 1:20
I ordered a new bike from Hardcore Bikes. When I came in to pick it up, the staff were very detailed and thorough in adjusting the bike to fit me better, explaining everything I needed to know about maintaining my new bike, and setting up my bike with a couple of useful accessories. As well, the inclusion of a free adjustment after 10-15 hours of riding, as well as a coupon for a minor tune-up were really helpful and generous. Overall amazing service, and I'd definitely recommend Hardcore Bikes to anyone looking to buy a new bike!
01 July 2023 7:50
Have had hands down the best service here. Excellent service, great advice and guidance. Been well supported with my own build and also with repairs in the store.
20 June 2023 0:36
Hardcore carries greats brands of bikes. The staff are friendly and super helpful. The online product reservation system works very smoothly. They respond to email inquiries next business day. They also helped recover my stolen bike after we got on the trail of it 10 months after it was stolen!
03 June 2023 12:16
10/10 interaction, I will never go to another shop now. Everyone was really friendly and was able to help me out on the spot. After another shop had been rude to me for having a vintage bike and quoted me 75% higher than what I paid here it was nice to go somewhere that just wanted to help me get my old girl back on the road.
21 May 2023 21:09
Mark and the team at Hardcore bikes were incredibly helpful in helping my friend and I purchase our mountain bikes. After spending a day "touring" Edmonton's bike shops, we landed back at Hardcore. Great team and great service.
13 May 2023 9:37
Really great local bike shop. The staff who work here really love bicycles. They are friendly people doing great things for the biking community. They fixed my chain and bled my brakes when I stopped in on a Saturday morning even though they were super busy. Kenneth (the mechanic) threw it up on the stand and started working on it without hesitation. I really appreciate it because I had a group ride within the hour. They offer yeti, trek, bmc, and a host of other top brands. Worth checking out if you are near Whyte ave area or are passionate about bikes.
06 May 2023 17:36
Amazing service! I have been going to them for years, and they are definitely my go to place for everything bike related. I can’t imagine going anywhere else!
05 May 2023 22:41
Process was quick and efficient.store atmosphere was positive and price to rebuild the bike was reasonable. I didn’t get to take my bike on a ride yet but everything looks good on first inspection.
30 March 2023 12:09
Excellent products and service! Purchased a bike and was able to customize it without issue.

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