Best Hardware Store in Alberta reviews - page 2

I like shopping here but I just get so annoyed when every employee asks me if I need help with anything. Sometimes I like to just look around and buy random stuff I see and I will have the same staff member ask me twice if I need help with anything...

Thank you Kevin and all the staff that helped me find the product I needed and understanding my situation. They went above and beyond to have it in store within hours. 15/10 customer service!

Associates were very helpful in taking the time to find my item up high tucked away behind a few other boxes.

Would definitely pick this home depot again for stock that is actually in when it says it is.

I bought an air conditioner from lowe’s, I don’t need it because I installed the home air conditioner unit. I gone to return it but they didn’t because it just past only one day they refused to do it. There should be some exemptions it is a big company...

Best staff working at any store. Rarely see this kind of customer service these days.everyone is so welcoming and helpful.i would give them 6 out of 5 stars if I can. Hopefully they can keep it up

It's our favorite Home Depot because, although it's almost always busy, they seem to have the friendliest and most knowledgeable staff as any other stores. It's worth the extra few minutes drive to get there.

Purchased a string of Christmas lights at this location and paid $19.99. They only had one in stock so they sent me to the Lowe’s on Manning and there were on sale for $6.99. Went back to the location on 97th St, and they wouldn’t honour the price...

Worst customer service at this store. Asked for help to cut some drywall and instead of helping one of the three guys that were sitting around doing absolutely nothing at the Pro desk handed me a knife and walked back to continue chatting with his...

Decent selection, but let down by sometimes unenthusiastic staff who seem to sometimes actively avoid customers looking for assistance.

I was just told at the pro desk to use a product that won’t pass inspection because they are too incompetent to stock the correct product. Seems every time I go here I end up heading to home depot so I fully suggest saving yourself some time and...

Great service in this store. I used to go to a competition store across the road but got sick of the poor service.

Update: I have now docked them another point. I usually walk from my house to get things from here and now they got rid of bags! Sure made it fun for me to walk home with a bunch of random items. I would stop going here completely if it wasn't...

Nothing out of the ordinary, just like any of the other locations (except a lot smaller). Decent shopping, reasonable prices, and friendly staff. **No garden centre. If you appreciate my reviews.please be sure to 'like' them. Thanks again...

This location will be closed soon. Many stocks were gone. Big discounts.

Walked the full building and no one to ge found to help. Gal visiting the person covering the till just said “oh yeah” when I told her the issue.
Left and went to Home Depot where I was helped instantly.

I went there to refund an insulation bag, i wasnt told it was being refunded to same card that I bought it on and i wanted refund on another card. The cashier refunded very quickly without letting me know. And when I enquired, she said it was already...

So many businesses lack customer service. On December 27,2023, I walked into the store looking for tub fixture, I was directed over to Pat. Pat came over instantly to assist me, we walked over to the display of the tub fixture. Found what I needed...

I love it but my pocket book hates this place. Always spend too much money on here. Great staff and great selection

5 stars for Arlene! We were trying to rent an insulation blower and buy insulation.the guy at the pro desk, Matt, gave us paperwork but didn't seem to know what to do and then took off and we never saw him again. Arlene came over to help out and...

Worse experience ever. Manager in the store is not useful at all. She refuse to transfer item from different Rona, because of her laziness it cost me almost 2 hours to do it in another Rona store. My orders weren’t urgent or anything, the delivery it wasn’t...