Was looking for a reliable shop and was referred to Hawkwood. Kyle went out of his way to explain what was wrong, showed me the parts off my car, explained what happened and they got the repair done much faster then expected, plus it drives great again. Price was also reasonable for the work. Will definitely be back for any future issues.
The technician misdiagnosed a simple issue with my wife's car that ended up costing us about $1000. When I asked them to fix the the actual problem with the car at no extra cost to us they refused. So, right now we are $1000 in the hole with the same problem with the car.
I chose Hawkwood because I heard that their customer experience was top-notch. This was definitely not the case for us. We will not be returning to this shop.
Hawkwood staff are honest, reliable, and treat you with respect. Kyle makes sure to provide you with the best advice and service. He will go an extra mile for his customers. They will always be my go-to for car repairs and service.
FANTASTIC SERVICE! Can not speak more highly of this business, found Kyle and his team after a frustrating experience with another place. Kyle and his team are ACTUAL MECHANICS who can tell you honestly what is wrong and honest prices to fix the issue. Quotes were HALF the cost than dealership prices. I will never go elsewhere-thank you Hawkwood Auto Team!
Kyle and the team at Hawkwood are top shelf. You would be hard pressed to find a more honest bunch at any auto service shop anywhere. They use top quality parts with expert workmanship. Most importantly, Kyle will only fix what needs to be fixed - no over-selling. He takes time to explain every line item on an invoice, says what was changed and why, and what didn’t need to be changed and why. Love these guys.
Unfortunately my jeep needed little more love then we initially thought. But the service and helpfulness is amazing. Recommended shop for honesty and good work.
Kyle and his team are always so friendly, willing to help as much as they can, and better priced than everywhere else I've been. I'll keep coming back (although it might be a while, as my car is working great)
Very professional and honest service. My family has used hawkwood auto for a long time and always found them to be fair and helpful. Would definitely recommend to anyone looking for a great mechanic.