I recently had autobody repairs done at the Herbers North location. I was extremely pleased with the high level of service I’ve received. The staff was very helpful and professional. They made sure to keep me updated with every step of the repairs needed. I would highly recommend them!
I would 100% take my car back to Herbers for repairs. The technicians and service personal were so transparent and explained everything along the way. They were great with communicating and kept me updated with what was going on with my vehicle. From the time I set up the estimate appointment to repairs being done was a fast turn-around. The service and people were personable and knowledgable not to mention my car looks great! I couldn’t be happier with the repairs. I went to the Herbers North location in Edmonton. Thank you Herbers!
Herbers at 6003 125 Ave is amazing! Not only were they polite, quick, and efficient, they went above and beyond! Someone backed into me in a parking lot, so my insurance sent me to Herbers. My car was repaired in less than a week! Also, not only did they wash the outside of my car, they completely vacuumed and cleaned the inside as well. As a Mom, I more than appreciate that extra service! Thank you so much!
Everything went well glad I had a Renta as it took time to get parts in ee pd for some switch for my gas tank to open and it does not work. But everyone was very good to deal with still had a lot of scratches on my vehicle due to glass and the car was not cleaned
I don’t even consider taking my SUV anywhere else for body work. I tell my insurance company “I’ll get quotes from other places if I must, but I’m taking it to Herber’s to get the work done“. I’ve had my car in for work several times and I’ve been unfailingly impressed with the whole experience from quote to pickup. They’re friendly, professional, efficient, reasonably-priced, and support you every step of the way…they even detail your vehicle before handing it back! Brian the assessor is just fantastic, and the quality of the shop work is second to none. If you love your car, Herber’s NE is the best choice you could make. You won’t find a better body shop anywhere.
Edmonton Herbers North gave me excellent timely service for my car repairs. Staff were helpful and friendly. Would definitely recommend them or use them again if needed
This shop was fast and efficient. The agent described exactly what was needed to be done and answered my questions knowledgeably. The repairs were finished in the time schedule they noted. The only thing I did not like was the location. In and out of unfamiliar streets. One street blocked by construction. Otherwise I am a happy customer.
I got my vehicle repaired by Herbers North When I went to pick up my vehicle, it was Dusty and filthy dirty, fingerprints all over the vehicle and muddy shoes inside the vehicle
What a great experience, took my Honda Element in for some minor collision repair. The staff were efficient, friendly, and professional. Work was completed very quickly and things look like new
Mike and his crew were fantastic! The quality of service, the quality of the repair, the helpful people, the timeline…everything was absolutely as good as you could ask for. I would 100% recommend this shop to anyone and everyone. Thanks for a great experience! Keep up the good work!
Brian and everyone at Herbers were absolutely amazing and kind, the repairs to my truck were done quick and it looks awesome. Highly recommend Herbers north! I was constantly updated on the status of my vehicle repairs
Someone tried to steal my F250 and damaged my driver-side door and left a puncture hole in the door and wrecked the door handle. I was unable to get into this truck after. I called Herbers and they were able to get me in in a timely fashion. I dealt with Brian and he was very knowledgeable. There was no delay in getting my vehicle in and the estimate of when it would be ready & the cost was spot on. You can also go on their website for updates on the progress of the repair. This is such a fantastic feature and was pleasantly surprised with this. They even picked me up to pick up my vehicle. The truck was spotless and shiny inside and out. The repair job was excellent and my door works better than it ever did. I also had some other minor work done, not related to the attempted theft and the price was very reasonable. I am very impressed with this autobody repair shop and would highly recommend it.
This is my second time that I had business with Herbers Autobody Repair (North branch). They never failed me. As always, they did an excellent job on my Sta. Fe. The repaired the big dent at the back-left of the car and replaced the front right moulding. Now my car looks brand new after the accident. Note that they did not only repair my car but also they cleaned it, in and out- without additional charge. The people working there, from the estimator, to the receptionist, to the driver who brought me home and picked me up, were very friendly, polite and respectful. The bill was a lot cheaper as compared to others. This branch is highly recommendable. I will always do business with them.
The service was excellent Liked the courtesy drop off and pick up this was convenient for me My car looked lovely like a brand new car Thanks Herbers for the lovely service Staff was excellent
Great service! Very friendly! Was willing to work with me and diligent! Answered any and all questions! Repair was done in a timely matter! Definitely recommend!
Three weeks ago I had my rear windshield glass replaced and also fixing a dent. They did an excellent job. I am highly satisfied by their job done to my car. Highly professional. Body paint and dent repair is exceptional. I can't even notice the difference. Great finish. And also, friendly people and nice customer service. Overall, I will highly recommend them.
Three weeks ago I had my rear windshield glass replaced and also fixing a dent. They did an excellent job. I am highly satisfied by their job done to my car. Highly professional. Body paint and dent repair is exceptional. I can't even notice the difference. Great finish. And also, friendly people and nice customer service. Overall, I will highly recommend them.
The team was proactive with their communication, pleasant, and the repairs were done right on time! Car looks better than ever. Would highly recommend.
Had a fantastic experience at north side Herbers. The customer service was excellent. The repair job was incredible. When I picked up my truck it was washed and detailed I was very impressed. Thank you
Herbers recently completed some bodywork on my vehicle and everything went smoothly. They have an online system that kept me up-to-date on the status of the repairs from start to completion. The repairs were completed sooner than expected.
I was rear ended and my insurance booked me to this shop since it’s the closest to home. Went there on friday and was told to leave vehicle on wednesday and will be able to pick up the vehicle thursday. It was pretty fast serivce and the people who work here are so pleasant. Brian explained everything about the process. My front bumper is damaged bcoz someone hit it while at walmart and planning to come back for the replacement for sure. Thanks Herber’s for an efficient customer service! Kudos!
“Did we use this business? ” We opted not after the quote process for the following reasons:
A bit of a surreal experience. Without reading too many of these reviews, my assumption is that the quality of their repair must indeed be top notch, since their customer care and quoting services… are not.
Our “certified repair estimator” defined a new type for me: the sleazy car salesman of repair estimation. Do these employees earn commission on their repair estimates? Because that’s certainly what it felt like, and in the most ineffectual of ways.
First impressions got us off to a poor start right off the hop. Being aware of our presence, our “estimator” nevertheless declined to make eye contact or greet until he’d finished completing his rounds and refreshing his coffee. When he was good and ready, he still declined eye contact, instead leading us to our own vehicle with all the energy and enthusiasm of an angsty and inconvenienced teenager.
After a 20 second glance at our door, his first declaration was immediately that we’d have to replace the entire thing. This initial estimate was for 1500. When pressed, he finally fetched his actual repair tech, “the German” (who, for the record, made a far better first impression even before speaking), to confirm. Our estimator worked very hard at this point to keep his conversation between the tech and himself, going as far as to whisper in front of me. Nevertheless, I gleaned what I’d already come in there knowing, that the door was absolutely repairable (not needing replacement) and that that “would save (me) a lot of money” - something that seemed to visibly irritate our estimator.
Next step was to summarize the estimate, something we (my partner and I) opted to wait outside for. After this seemed to be taking an inordinate amount of time, we went back inside to find our estimator labouring over his computer with schematics for our vehicle in the background. Our estimate had gone up to 2300+. He seemed very much to be looking laboriously for any little detail he could throw in to increase the cost. We left.
He then called us, leaving a voicemail saying “not sure what happened. ” Well now, sir, I hope this dispenses with any doubt: Whether your work or estimation was in actual fact honest or not, you created the very distinctive impression that we were being conned… So we’re going elsewhere.
Was in a car accident and Herbers north is the shop I chose to do my claim with and let me tell you! I won’t go anywhere else after all the great service I have received from Herbers NORTH ️ I am truly grateful for all of them there, treated me so well and they went above and beyond for my vehicle and it’s repairs, even cleaned the inside of my SUV for me! Knowing I have children and a dog who have made it cluttered and dirty on the inside lol just take my advice, use Herbers auto body for whatever kind of care you car needs ️
The staff gere are absolutely amazing. They took great care of me and my vehicle. The updates were rapid and kept me informed, process was easy. Couldn't have asked for better.
Everyone had gone over and above fixing my truck. Brian even took pictures at every step along the way. The whole team done an awesome job and I'm very pleased with the entire experience with them.
I have been dealing with Herbers since 1996. It started with a 1964 ford galaxie they painted for my father and I. I just picked up my trail blazer from them and it looks better than how it came off the show room floor. Dealing with the front end staff Lola and Michelle (who both are the bomb diggity) made having a crash painless. Brian went above and beyond like always. If you want the true blue mom and pop small town service feel, go see these folks cause you aint just a number, your family. Thank you Herbers
Repair and costumer service was great. Highly recommended. I’m very happy for overall service. They did a great job. They clean my car inside and out. Pick up right on time. Once i pick up my vehicle, i said wow seems “nothing happened “ it was fixed awesome… Great job Herber’s Autobody. Thank you!
My thanks to all the staff at Herbers! My vehicle was ready exactly when Mike said it would be. They washed the inside of my vehicle as well which is a nice touch.
My experience with Herbers was fantastic. Brian was great to deal with! As well as all of the other staff I had dealt with. My repair was completed super quick and is extremely well done. When I picked my car up from my bumper replacement, the interior and exterior of the car was really clean! I am very impressed and will highly recommend them to anyone! Thanks for the great service and turn around time guys!
Great service and highly professional! Though it was a small damage to my front right mirror, they cleaned the car in and out so perfectly. The service was very quick and they make sure that the customer is satisfied. Hatsoff guys and keep up the good work.
I was rear ended and these guys gave me top notch service that was friendly, helpful and fast. They took care of everything that my car needed and washed the car inside and out when they were finished! Recommend these guys, if you need reliable and friendly service. These guys on north side deserve 5 stars for sure!
Exceptional service. This was the second time I had the pleasure of getting my SUV fixed at Herbers north. The staff are always friendly and thorough. I was expecting to pick up my vehicle Friday, but it was ready 2 days sooner. The team even cleaned the inside of my vehicle for me! (Any mom of 3 could understand what a treat that is). Thanks guys!
Had minor body damage to very new SUV. Needed the rear door shell repaired and various trims replaced. Once all plastic trim parts came in, Herbers Autobody Repair got the vehicle fixed up within days. Had concerns about future rust and they made sure the area was rust protected. Solid workmanship with solid warranty. Will definitely go back to them for any future autobody repair jobs!
I am so GLAD I choose Herber's Autobody North for my collision repairs! They went above and beyond, turned a horrible experience into a pleasant one. I highly recommend this shop for all your auto repair needs. My vehicle looks way better even before the collision! Amazing staff and service, THANKS HERBER'S AUTOBODY NORTH!
The staff at Herber's Autobody were awesome with repairing my Jeep Grand Cherokee. They were helpful, courteous, knowledgeable and very professional. Communication was excellent and they advised on how to save on costs. Would highly recommend Herber's.
My insurance company recommended them and they were really fast and efficient and always kept me updated on statues of my vehicle and it is true what they say it like it never happened. I very pleased with the whole staff member they treat me very well and explained everything really well. I just want to say thanks to all who part in complete my car. I really appreciate hard work that went into it thanks.
I'm relatively new to Edmonton and brought my vehicle into Herbers for minor front end repairs based on the reviews I had read online and on the recommendation from a coworker. Needless to say, I was not disappointed. It was a completely hassle free experience from start to finish. They took time to explain the different service options available following the initial inspection and allowed me time time to review and consider each, before making a decision. They also offered free shuttle service to drop me off at work while they completed the repairs and returned the vehicle to me in excellent condition both inside and out. Super happy with the with the experience I had here and I would highly recommend. Thnx Herbers Team!
My vehicle was vandalized and ourHerbers Autobody was one of the companies suggested by our insurance company. We were very impressed with how professional and quick everything was.the work was so good it was like nothing happened. Everyone from the manager right to the receptionists were so professional. I highly recommend this company.
My vehicle was in for collision repair and I had an excellent experience. Great communication, professionalism and quality repair done in a timely manner.
I had a dent on my drivers doors and was concerned of the repair being professionally done, after taking it to Herbers Autobody for the repair I was very impressed by how professional their staff was and how timely the job was done. This was such a seamless job that you couldn't tell it was ever hit. They even washed my vehicle before I got it back:) Great job and keep up the excellent work/
I was sent by my insurance to Herbers Autobody and I had a great experience with the North location. The stuff was very professional and friendly and the work was completed on a timely manner. They provide updates daily on your vehicle and you know when to expect the pickup. Also they provide lifetime warranty. The interior detailing was greatly appreciated. I would highly recommend this place. Thank you for such a great job! Agnieszka
North side Herbers has the most WONDERFUL staff to deal with. They provide updates daily on where they are at with your repairs, my vehicle was done way earlier than expected AND they gave me an interior detailing which was a nice bonus. LOLA- incredibly polite and on top of everything. She is very pleasant to deal with. ASHLEY- we only briefly spoke, but her bubbly personality made her really easy to speak to and she was so informative, knew her stuff and even answered my ridiculous questions with a smile. If you are thinking about collision repair I promise you they will not disappoint (lifetime warranty people). I’ve been to other Herbers but THIS LOCATION by far has the best staff I’ve encountered. All I can say is a major THANK YOU to the whole team who made my vehicle new again! Cheers - Ashley D.
We were in a parking lot hit incident where body work was required. Brian came out and did the initial assessment. Lola helped us find the place and John drove me home and picked me up again. All were very polite, helpful, professional and friendly. The work was excellent and done in double quicktime. I could not be more pleased
Excellent work by the Yellowhead team! Many extras completed like washing and vacuuming the entire vehicle. Buffed out years of scratches and scuffs totally unrelated to the original damage. Amazing!
I am posting this on behalf of my dad, who used your services recently. I'd like to offer my thanks as well. "The work done was excellent and I wouldn't hesitate to come back. Thank you for everything you guys did! "
I went to Herbers for the first time to get my bumper repainted due to someone backing into me.
The whole process with Herbers was quick and of high-quality. Brian who gave me my quote was very friendly and easy to work with. Herbers gave me updates on my vehicle from the time it started the process of getting painted to completion. When I went to pickup my vehicle they even cleaned the interior and exterior of my car.
I couldn't have felt more taken care of at Herbers, from the moment I walked in to the day I got my vehicle back, then knew exactly what needed to be done and how to get it done quickly & efficiently. I'll definitely use their services again should I need it in the future.
After my wife’s accident we needed the car repaired. So I went online and did a search for auto body repair. I read the reviews for about four different companies and “I was really impressed with some of the reviews I read for Herbers’s Autobody Repair”.
From the first phone call and walking in the front doors I was treated with respect and Knowledgeable friendly service. If I ever need auto body repair work done again Herbers auto body repair will be my first choice guaranteed. Thanks to the whole team. #DataDiggerDon
I had taken my car in for some paint work, window replacement and to replace my side view mirror. They first estimated that it would take 3 days and they completed it in 2 days. Very happy with the service and will return if needed. Good work Herbers
The team here at Herbers was absolutely amazing! I am in my second year of university and it is midterms week so of course it would be the week I got rear ended! They were extremely accommodating and created a stress free experience! They handled everything with my insurance company and informed me of every step along the way. They were able to get my car in right away and had it repaired within 48 hours! I would recommend them to anyone!
I came to Herbers Autobody after an unfortunate incident to my bumper. I was greeted with excellent service from start to finish and their team made the whole process a breeze. Repairs happened quickly and efficiently and the car looked fantastic at the end! The bumper looked as if it was never damaged and the interior of my car was spotless. Will definitely be recommending Herbers to my family and friends - the whole experience took a huge weight off my shoulders and the service was very pleasant.
Got my vehicle back today and it looks brand new. Amazing job. Brian was very helpful and I will definitely reccomend your shop. Plus it's extra nice to pick up a clean vehicle. I appreciate Brian's honesty and his above and beyond customer service! Thank you. Accidents are stressful and I appreciated the awesome service. 100 percent reccomend.
Repairs to my Mercedes ML350 were done in 1 day as opposed to the 2 days at the estimate. Couldn't believe how clean my vehicle was when I picked it up. 2 thumbs up! Way to go Herbers.
Had a great experience! The parts came in super fast and the repairs were completed in less time than they quoted us at. No hassle service and great customer service. As a female, I usually hate taking my car in to get any work done, but these guys were super friendly and explained everything. Also Cleaned my car inside and out! Good as new!
My unfortunate auto accident had led me to meet the Herbers Autobody team. My experience with them was easy every step of the way. Very genuine and honest people, and easy to talk to. I have seen Herbers has taken every effort to keep you comfortable, especially now in this COVID-19 life style. I was very surprised that the inside and out of my vehicle was spotless when I picked it up. Exceptional business!
Fast great repair job on my sub which Edmonton's finest damaged during an arrest involving a vehicle parked along side of me. Herber's arranged for my car rental and for someone from the company to pick me up. They estimated a 3 day repair but had it done in just less than 24h This is the second time I have used Herber's (same location) and was more than pleased with the quality of their repairs on both occasions. Herber's is an accepted repair place with most if not all ins companies.
I was worried about dealing with getting my car fixed after being rear-ended by an out-of-province driver, however Herbers made it all super easy! They handled all of the insurance for me, including sending my info to enterprise and booking my rental car for me. My car looks good as new and they even polished my rims and vacuumed the interior on top of washing it! I highly recommend them!
I was 100% satisfied with the work done on my vehicle and the customer service I received was exceptional. I was kept informed on the progress of my repair and it was done quickly! They even installed the tail light I provided free of charge! I got a great deal on a new windshield as well so I got them to install that while the repairs were being done.
My SUV was sparkling clean when I got it back INSIDE and out. I didn't expect this at all, but it was much appreciated because my car was disgusting inside. I will definitely be going back to Herber's in the Northside of Edmonton again!
I took my vehicle in for a estimate and then the work to be done. I appreciated the fact that they looked at the vehicle and did a estimate for the insurance company and then ordered the parts in so that there wouldnt be any delays on the day of servicing. The staff was very friendly and helpful and i will enjoy telling people i meet of the great experience i had there. I would give Herbers Auto Body at 6003 125 ave a 10 out of 10rating
It was a great experience with them. They kept me well informed what was going with my vehicle. I will be going back to them if I need my vehicle fixed again.:) Thanks again JoAnne Russell
Took my uncles car here to fix the door and get a new lock on. It was done 24 hours later and looks fantastic. They also detailed his car. The inside and outside of the vehicle looks great. Would definitely bring my car here if I need body work done. The staff were very friendly and it was very clean and easy to find.