24 December 2023 16:55
After receiving a reminder notification, just in case I forgot my appt, I drove my fusion to Herbers in Leduc. Checked my vehicle in to a gal with a good sense of humor and very welcoming smile. She told me it would probably be a couple of days but they would call me. Indeed it was a couple of days and I received my keys after a thorough walk around. When I sat in my car I realized they had washed not just the exterior but vacuumed and wiped down the interior as well. Very pleased with their service and do highly recommend Herbers in Leduc.
23 December 2023 18:14
CSN Herbers worked hard and efficiently on my car and it showed! The work they did was flawless & they even detailed the inside of my car! I would 100% recommend them and already have!
20 July 2023 18:19
I had such an outstanding experience at Herbers Leduc. Everybody was friendly, they went above their call of duty. Their main priority is customer satisfaction. Thank you Sindy, Lisa, Sunny and all of the friendly stuff at Herbers Autobody Leduc. I would highly recommend you guys. Thank you for transforming my car, I couldn't tell where the damage was, you are amazing.
25 June 2023 20:02
Very helpful, got my van done two days early as I needed it to go fishing. They did a great job on my van as well. Super satisfied!
20 June 2023 12:44
Great! Car looks good. Colour match is perfect and you cleaned the inside of the car which was a nice bonus.
09 May 2023 8:02
Brought my vehicle for repairs. Gave my vehicle back with more damages than first brought in.

The lady at the front desk and staff was good and very nice to me. Only the store manager man thinks he's a king pin and got a attitude.
14 April 2023 4:53
Wonderful service from start to finish! Got sunroof replaced at the Leduc, Alberta location.
22 February 2023 8:26
Have nothing but great things to say about the Herbers Leduc location. Auto accidents are never an enjoyable experience, but dealing with Herbers took one less stress away from me. The friendly staff was always there to answer my questions and keep me updated on the status of my vehicle even when my insurance company was hard to contact. My claim was over the holiday season, they did everything they could to get the ball rolling and avoid any delays. The auto body work they completed is outstanding, I would highly recommend everyone use this location, you will not be disappointed!
19 October 2022 2:36
I heard good things about Herbers so I chose Leduc Location after my wife had an accident with our brand new CRV. It took 6 months to get the repair done, I understand that was due to Covid.after I picked up our CRV, I found multiple mistakes, They are working on it to get it fixed. I kept on finding more and more errors and that is what making me upset with Herbers. Front staff is very helpful, Jeff (leader) is happy to fix my findings but I am not sure about the back staff who worked on my vehicle. Each time I find something new they didn't fix at the first time I hate myself for trusting Herbers' reputation.
07 October 2022 13:15
My front bumper was backed into I brought it into the nice people at herbers and my front bumper came out just like brand new I’m very happy with the service!
19 March 2022 3:19
Brought my truck here after my garage door dropped on top of the roof of my truck. After repair I had water leaking into my truck so I brought it back and they re- sealed the windshield. Leak was still there so I brought it back again and the put in a brand new windshield free of charge. Turns out my old windshield was warped and wouldnt hold its seal. Both times they gave a free loaner vehicle while they had my truck. The front desk staff were very kind and helpful every time. And the guys in the back did great quality work on my truck. I'm a mechanic myself so I'm very picky about others working on my vehicle. Would definitely bring a vehicle here again!
11 March 2022 17:48
Very pleased with the service and workmanship would recommend to anyone and will definitely use again
12 February 2022 3:14
Extremely satisfied with Herbers. Service was great and we got our truck back in the time frame we were quoted. Great job!
09 February 2022 22:06
Brought my car in after a run in with a deer Herbers in Leduc customer service was Amazing. My vehicle was repaired like new and was constantly kept up-to date with what was happing with the vehicle. Everyone in the office were very professional.highly recommend to anyone
27 January 2022 1:19
My vehicle was taken to Herbers Leduc after a scary hit & run and they were so friendly and understanding, were communicative the whole time and made the experience way less painful than it could have been. They even thought to discuss repairing some other dings that weren't involved in the accident at a very fair price. Great team and great service.
25 January 2022 14:26
I just wanted to say that unfortunately this was the second time we had to use their service! Two separate accidents, both times were absolutely fantastic repairs!

The trucks both times almost looked better than they did when they were new! Great work, friendly and understanding staff! You can’t go wrong with picking them!
22 January 2022 13:19
The quality of the repair work done to my Subaru by the Leduc shop is very good - I couldn't find a single deficiency afterwards. Further, the staff encountered was professional and courteous. Corin reviewed the repairs to be undertaken with me in detail and was extremely helpful in subsequent encounters.

Rudi Caspar
27 November 2021 17:41
Ashley and team at Herbers Autobody were diligent, professional and transparent. They were recommended by my insurance company, and I am so glad I had the pleasure of experience grade A service.

They called me with consistent updates and were empathetic towards my situation with my vehicle. The examination they did was extremely detailed and I got my car back good as new!

I would recommend this location to anyone who is in the area and looking for great service. Thank you team for helping me with my vehicle during a time of disturbance!
13 November 2021 21:01
Great place to get work done I’m a returning customer and would totally recommend using Herbert Leduc. They always are flexible and are willing to work with you
04 November 2021 1:13
The customer service was very good. My vehicle was repaired perfectly and was finished on the day they said. Everyone in the office were very professional courteous and just all round great to deal with. I highly recommend this business.
29 September 2021 13:37
Its amazing experience at herbers autobady repair, start from the staff so friendly, treat you as a valued customer, they are on time process, This shop i can reffer all my friend if there something fix on there car, for me everything is perfect. Keep up the good job everybody on leduc herbers autibody, thank you.
05 August 2021 6:56
During the unfortunate and stressful time of needing your vehicle repaired it´s important to have people assisting you. Such was the case when I required assistance from Herbers Autobody Repair in Leduc AB.in repairing my one month old 2021 dodge 1500 with less than 5,000 km on it. Lisa at Herbers made sure all went smooth from obtaining a rental car, communicating with the Insurance Company to making sure the repair kept on schedule. The repair was done in a quicker than expected time and came back looking like nothing had ever happened to my brand new truck. The Team performed fantastic work and I would highly recommend them.
Stephen Fairway RO#406244
05 July 2021 21:32
Not the first time I've been directed to Herbers for repair. I had hit a deer in winter, and was quite emotional about it. The staff was very understanding and empathetic. This time was a collision with another vehicle and the service was the same. No judgements, just professional service that I am grateful for. Also, my vehicle was repaired 3 days earlier then expected!
#364
18 May 2021 6:39
I have had amazing service from herbers in leduc. Just recently picked my suv up and all they did a fantastic job repairing my suv and I love that my car was spotless inside and out. Thank you so much for treating me like family:)
27 April 2021 15:01
Staff were knowledgeable and easy to work with. Great customer service. Repair done to standard, on time and with great value. Would return and would refer others.
17 April 2021 15:34
Had one of my cars repaired last year and another repaired this year (bad luck - for neither was I at fault). In both cases the customer service at Herbers in Leduc was great - the work was done quickly and I was kept informed of the progress. The paint matched perfectly and the car was cleaned and ready for delivery on schedule.
16 March 2021 10:06
They we quick on getting us in to get quoted, the quote done by Lisa was quick to be emailed, they worked with us on time frame when I would be out of town and had it completed before I was back. It was washed, and warmed up when I got there, Ashley at the front was awesome to deal with!
16 March 2021 3:54
I had some slight body damage repaired on a truck that I recently purchased and I have absolutely no complaints on any level regarding the work Herbers performed. They were courteous, prompt and quality of work is excellent. I have no qualms recommending them.
24 January 2021 23:03
Staff was friendly and knowledgeable about the repairs needed to our car. Car turned out fantastic and was even given back to us a few days early.
19 January 2021 7:15
Thanks all for the great job on the front grille and pleasant dealings all around. I know I will always have great service when I come here. Keep it up!
11 January 2021 23:40
Very professional and excellent workmanship. All parts used were OEM. Bodywork looked like new. Courtesy car was provided for the duration of the repair.
06 January 2021 6:31
They have amazing customer service! They gave me an estimate that was very accurate. As well service that was prompt. I was very impressed.
06 January 2021 1:48
So far excellent customer service. The insurance company representing the person who smashed into my car is refusing to settle and won't provide the ok to repair my vehicle. Hopefully Herbers can get it fixed at my cost and I will proceed with the multi million dollar legal suit. Herbers paperwork will be essential for the case. Kelky is a very professional person to deal with.
23 December 2020 15:48
Ladies in the front office were exceptional. Lisa was very professional, knowledgeable and provided timely updates. Quality of work was outstanding. No issues. Would highly recommend for autobody work.
20 December 2020 20:29
Love this place right next to enterprise where i got my rental.just walked over. They did a awesome job. Really fast.lucky my parts came soon. I hit a deer on passenger side. Kelly was so helpful. He returned my calls or emails. Willing to help in anyway.
09 December 2020 8:37
From the ladies in the front, to the guys that worked on my truck, and the shuttle driver everyone was amazing. So happy with the work that was done on my truck! Have already mentioned Herbers to my friends and family. Thank you all for such an awesome job on my truck, and done a day early too!
04 December 2020 0:20
From my very first phone call the staff at Herbers Autobody Repair Shop in Leduc was exceptional. The quality of workman ship is fantastic. I really like the "Real Time Repair" tool they have on the website as it keeps the customer up to date on what stage the vehicle is at. Keep up the great customer service. Would recommend you
03 December 2020 6:03
Friendly staff. Excellent service. My truck looks brand new. The little extras are greatly appreciated.
21 November 2020 20:26
Everything went smoothly from the estimate, to picking up our repaired vehicle. Looked as though nothing even happened! Excellent service and craftmanship! Thank you again!
02 November 2020 10:01
I brought my vehicle in to get some body work done, and the service that i received was excellent. The staff were very friendly and professional, my vehicle was done on time and it turned out excellent. Couldn't be happier and would highly recommend going here. Great job, keep up the good work.
16 October 2020 11:56
I took my car in for some auto body work and found the staff very friendly and knowledgeable. They were finished on time and my car looked better than ever. I was pleasantly surprised when I found that they had cleaned the inside of my car and run an vehicle diagnostic as well. I would highly recommend Herber's to anyone who needs work done.
15 October 2020 14:20
My vehicle looks brand new again after it had been backed into. The folks at Herber's Leduc were pleasant and explained the process. They also did detailing on my vehicle which was a welcomed surprise. I highly recommend them.
28 March 2020 14:58
I was very impressed with Herbers Autobody Repairs. The staff had a Courtesy car ready for me to use. The staff were ver knowledgeable, professional and efficient.
My vehicle was ready a day ahead of schedule. The car was detailed to perfection, when it was handed over. We were walked out to our vehicle by the staff when they handed back my vehicle.
I was extremely impressed by the service and professionalism by Herbers Autobody Repairs Leduc.
I will be sure to recommend this place to my friends.
# 404851
16 March 2020 14:12
Herbers in leduc were great. I got into an accident, they were extremely professional, courteous, and kept me up to date on the status of my car. I dealt with Kelly, he was awesome, thanks herbers!
RO# 404392
RO# 404693
05 December 2019 5:56
Took the vehicle in after some significant damage. The quote was prepared quickly and the vehicle was in without delay. The work was very professional, on time and on budget. In addition everyone was very focused on the customer. Herbers Leduc is a very well run shop!
18 November 2019 9:25
My experience was effortless and Kelly looked after everything. My car was nice and clean and the repair time was great. I definitely would recommend Leduc Herbers autobody and even though I live in Edmonton, I would go back to Leduc. Thank you Herbers Leduc.
15 November 2019 2:58
I would recommend Herbers Leduc to anyone looking for professional auto body work, great customer service and friendly staff.
08 October 2019 12:29
Took our vehicle in with hail damage. Staff was great and kept us informed of progress. Looked it over when it was repaired and noticed a couple small issues and it was immediately fixed plus a little extra! Overall was a great experience with this company!
06 October 2019 2:51
I got helped by Lisa, she is awwwwwwwsome!
Very professional and provided me alternative solution which was much cheaper than I expected. Will definitely refer to my friends.
Keep up great services!
30 September 2019 6:19
Unfortunately I have been to herbers in Leduc 3 separate times this year. This year was the first time ever needing an autobody shop. Every time I get great customer service from everyone I deal with. The repairs were done right and on time. Should I need repairs again I would go to Herbers!
22 September 2019 21:03
I had my car taken in for an insurance repair. The staff is amazing, easy to talk with, very responsive and they stay on top of every step of the way. It was a seamless customer experience for me and Herbers Leduc is now my trusted autobody repair go to!
16 September 2019 8:06
Overall a good experience. Vehicle was repaired and perfectly paint matched (after a little mix up) they fixed there mistake and only kept my car an extra day. So no complaints and they were very helpful and professional.
31 August 2019 3:24
Five outta Five would bring my smashed up vehicle here again. (not that I wanna smash my car up, but if it happens again I would be more than happy to bring it back again to make it look good as new.)

About me: Dakota Graham, Age: 25, Sex: Male, Location: Leduc Alberta Canada

I own two vehicles, one being my work truck that I use in the oilfield that has specialized equipment in it, and the other being my summer driving muscle car. And both of these vehicles have been taken to Herbers Auto Body in Leduc AB for very different types of repairs.

My first visit to Herbers Auto Body in Leduc Alberta was for my 2015 GMC Sierra 1500 double cab All terrain. Now keep in mind this is my personnel work truck that is all decked out with oilfield stuff. I had my vehicle parked in a work parking lot over night as I was out on a job when some dummies decided that it would be a good idea to break into my truck and steal everything except for the change in the cup holder. That being said I had the back seat of my vehicle removed and had a industrial grade power converter, custom downward facing sub/work bench, amp, 2 way radio, and beacon light all bolted to my truck…. To make it all worse they cut all the wires rather than just pulling them out, so all the wires had to be re done. Not only that they scuffed and scratched the leather with their soiled shoes of mischief. The way they got into my vehicle was through the drivers side door by yanking the window down and breaking my window air cover….
So long story short I had a bunch of custom stuff in my truck that is more than the typical vehicle and had it all done at like 4 different places, and had to get new leather seat covers installed. They took my vehicle in and did all the leg work and running around to get it all installed and looking like new. Making a not so good experience of my vehicle getting broken into, into a much less stressful time.

My second story is that I have a 2010 Ford Mustang GT with Lambo doors, custom decal and aftermarket parts on it. I had someone back up into my vehicle at a set of lights, damaging my front bumper…. But unfortunately I had all aftermarket parts with a chin spoiler and decal on it. Not only that my car also had lambo door hinges making it a bit of a different car to enter and exit that can easily be damaged if you don’t treat them nicely. They handled my car as if it was a real Lambo or super car and ensured that they kept it safe during its time there. Also they did all the leg work and reinstalling of the aftermarket parts and decal on it.

For both of these times they have been super easy to book and set up times that worked for me, handled my custom vehicle needs, kept me up to date with the progress of the repairs, handled the insurance company, the rental car place is super close and they set it all up if you need it, and the quality of the repairs have been good as new and or better.
I work as an Industrial Coating Inspector, and my dad also works/Teaches the Industrial coating course as well is a red seal journeyman auto body mechanic. So between the two of us we are able to pick out issues with paint and repairs very easily if things are not done correctly with are super coating inspection vision eyes! And all has been done to a professional standard. And even if a person didn’t see something and noticed it later on, Herbers has a great warranty for their work!

Would recommend the use of their services for all Automotive repair needs, internal and external, paint to lightbulbs Herbers got you not only covered with a new coat of paint, but also with quality workmanship.also they offer very competitive prices for their work! So if you have to pay out of pocket you don't have to worry about being over charged.

I have linked photos of my vehicles to this if you want to check out any of their repairs!

Thank you Herbers for your great work and making my vehicles good as new!
as well thank you very much Lisa H.for being so kind and nice when I brought in my car recently. I felt comfortable leaving my vehicle there!
31 July 2019 20:37
Had insurance dispute after they deemed some minor bumper damage (no mechanical damage) a total loss. 4 other body shops disagreed with their appraisal and said vehicle was not a write-off. Did some digging and found we weren’t the only ones who’ve been gouged here. Filed a complaint with AMVIC. Terrible ordeal.
28 June 2019 1:53
I worked with Kelly and his customer service was amazing. As for the work, my back number had to be redone and it's the best looking thing on my truck right now! They also cleaned my dash, windshield and sprayed done my truck. 10/10 would bring my vehicle back to this establishment.
14 June 2019 13:08
I had taken my car in to get the back passenger door fixed! I was able to get in right away for an estimate. Everyone was super friendly and helpful! After I had received my estimate, I was able to get in the next week to get my car fixed! They were super efficient with fixing the sent! They gave me updates, keeping me in the loop, which was super awesome! I would highly recommend taking your vehicle to Herbers! They were great!
04 May 2019 2:10
Great customer service, fast repairs that answered all my concerns. Kelly was phenomenal. Would highly recommend any autobody repair to be done by Herbers Leduc.

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