I stayed in the hotel for couple of days and the atmosphere was very friendly and service was also excellent. Specially the general manager (Eric). He is very understanding and helpful.
The Well Christmas Banquet today was awesome! Food was delish and desserts were even better! Room decor was beautiful. Staff were attentive. Would definitely host another event at this venue. Thanks Heritage
Room was way too hot, could not open a window, could not adjust the heat, the shower was horrible, people running up and down the hallway until after midnight. I asked for extra pillows and was told they were too busy. The breakfast was cold. Felt like a 2 star than a 4 star.
Checking we were talking with the lady at the desk and right in the middle of a sentence she starts talking to someone else.
There is no elevator and so my son who has mobility issues did not have a great time getting up the stairs.
I was at the Heritage to speak to Eric the General Manager about our upcoming Christmas party. Eric was very accomodating to our small company Chistmas party needs. He took the time to give me a tour of the area where our party was to held and explained how the evening would play out.