Unfortunately the personwarden over seeing the operation was very particular that we started bowling at exactly 8pm and had all the "party area" cleaned up immediately. They were being difficult and rude for no reason, this really diminished the mood of the party. The next time it "might" be used is Wednesday at 1: 30 according to the website. We were instructed that "no food" was allowed outside of the party area. Signs clearly indicated we could have had some food and drink in the allowed area while watching.
The majority of us in the party are business owners in the Kneehill area and we understand the importance of customer service. I'm sad to say I will be looking at another venue when planning a party in the future. This saddens me as I know that Hillside has suffered financially in the past.
We have been to Hillside lanes a few times now and have held 2 birthdays there. We had the best time and the staff are amazing. Bowling is finally affordable for our large family of 8. The whole place is clean and kid friendly.