THEY DAMAGED MY DRYER FAN and then claim it was already damaged. I hired them for my furnace and they upsold me on a dryer vent cleaning. LOOK AGAIN Steam Dryer. I have pictures, video and all the parts.
We had our living room and couch and a bedroom, hallway and stairs done. All areas were heavily damaged from years of pets and kids! Enrico was diligent and honest. He did a great job and ensured we were happy with the job! Would use Home Depot Steam Dry again.
Kalten was very professional. He called ahead to advise of arrival time, and once here he explained what he was doing clearly, offering lots of opportunity for questions. Very happy with his service.
Enrico was very nice, courteous, and very thorough. He listened to my concerns and was very knowledgeable in his suggestions. When I asked him if he had time to clean an extra room, without hesitation, he offered to. Service was efficient and effective. He did a great job!
At first I was a little uncertain as to which company I should have come out and clean my vent and furnace for my Home. I was quoted and met by a excellent service technician named Kal very quickly on my schedule. Kal Was very communicative and educated me on how the furnace and ducting works before starting his work. Kal is a super kind and diligent technician who not only completed the job effectively he was courteous enough to care for our fat pet cat and install a new furnace filter without me asking. This technician and company have earned my vote of confidence. Exceptional service!
The technician that came out was amazing. No up sell just honest and very pleasant person. Kept my husband entertained and a job very very well done. Thank you so very much. Jocelyn McCallum
Very happy and satisfied. From the first person who attended my call when I requested the visit, the follow up calls to remind me about the visit, and the 20 minutes call - we are on our way to your home- great customer service. Job was done the same day, cost and options were clearly explained. I included cleaning the dryer exhaust. Very clean, professional, and polite. I do recommend Kalten and Jimmy. Thanks a lot.
Kalten did a fantastic job cleaning my vents, showed me the before and after photos, gave some nice tips and information on how it's all working and ways to save some money down the line. Couldn't have asked for better service!
The technician (Kal) was great. Very professional and did a very thorough job. We recently purchased this house and we knew it had been neglected some. Kal did a great job cleaning the ducts and sanitizing. Will definitely use these guys in future and would recommend them to others.
Kalten was on time. He was super friendly and very professional. He did an amazing job and kept me apprised of what was happening. Showed me before and after photos. Difference was amazing
Kalten was very friendly and extremely helpful. He showed me the before/after pictures and provided extra tips on how to choose the right filter for our house. Thanks Kalten!
Kalten showed up on time and happy to help. He was professional, friendly, knowledgeable and very helpful. He took his time, was thorough and did a great job even showing me before and after pictures. If you use this company, Kalten is your man and highly recommended!
Had one of the contractors come out for vent cleaning. They did a horrible job resulting in me contacting them to adress that they did not even remove my vents befor blowing them out. As well having the filter box loaded with dust still. After contacting the contractor to initiate a complaint he stopped communicating with me. Also followed up with BBB and the company has still not attempted to respond or resolve the isue. Be sure to inspect the work befor they leave. And hopefully you will not be sent out a service provider like the one I had.
Shawn Olsen did an amazing job. He was very friendly, always smiling and very attentive. The carpet was pretty worn out but he tried his best to clean it. Communication was very easy and he got in and out within the time frame. Thank you Shawn for an excellent experience, all the best for your future.
I used Steam Dry Canada to get my vents done recently and it was great. Jeffry Winner came and was polite and went the extra mile to protect my wall from getting damaged by the hose. He’s a bit hard to understand at times but he worked hard and did a very thorough job, even cleaning the grills and diffusers as he went. I highly recommend Steam Dry Canada Edmonton and thank you to Jeffry for great job.
Jimmy was fantastic! Wonderful service, on time, very knowledgeable and personable. I will ask for him next time I book my furnace and dryer vent cleaning, and will also recommend Home Depot’s services to others.
Enrico showed up to clean our carpets on time and did a fabulous job! There were some large and dark food stains on my son's bedroom carpet and he was able to get them out. I was impressed at what a good job he did in the other rooms as well! Great service for a great price!
I had both the Carpet cleaning with Enrico, and Furnace cleaning with Ebrahim and both provided excellent service. They were knowledgeable and efficient and would use the service again.
Jimmy, was extremely professional, quick, and efficient. Jimmy provided me information on other things that potentially needed to be looked at and I appreciated it since I didn’t really know that those things needed to be addressed.
Highly recommended, Colin the technitian did an amazing job. He called me 30 minutes in advance to come to my home. The process was explained to me and he took his time to do a very professional job. I’m very pleased with the results.
Ebrahim was great! On time; personable, listen to my concerns about flooring, he was efficient & tidy. He is also very knowledgeable & professional. We just bought our home and finished some major renovations- so air quality/safety were a priority for family’s safety. So I would say the value was good.
First time to use home depot duct clean service. The tech did call me 20 mins before arrival. He is very helpful to answer my questions. He will let my son know when he need to blow the vents so my son won't scare by the noise.
The carpets looks great and we have peace of mind that our carpets are fresh. Enrico has 10 years of experience and it shows. He was very quick, knowledgeable, and thorough. We will use this service again if we need carpet cleaning.
We had our furnace and duct cleaning on Saturday and our carpets cleaned on Monday. Both times the workers were prompt, professional, friendly, and finished in the estimated time.
Enrico did a excellent job I am happy with the service he provided today. Cost more then then quoted but it’s something I expected with 3 dogs. Plan on getting it done again
From the start, with calling the call centre & speaking with a few different ladies, re; booking, confirming etc everyone was really friendly, courteous & knowledgeable. The carpet technician was very courteous & he did an excellent job. Thank you
The service we received was great. They made recommendations we hadn't considered. The quality customer service received from Ebrahim toped it all. We will be using this service again.
The technician called to let us know what time he would arrive. He did a good job cleaning the carpets and scotchguarding. Good, friendly, professional service.
The Home Depot team was again outstanding. I used their service before and as always very satisfied. The team was professional, efficient, can’t say enough good things about them. Last time Jimmy was on the team the job was completed above and beyond what I expected. Very hard working young man. This year the job was completed by Jimmy, Luke and Ibrahim all three worked well in getting the job done. Thanks gentlemen. Thank you Home Depot.
Enrico came to clean our carpets. Although I was booked in the 9am to 1pm window for arrival, I appreciated that he called me to provide an estimate time of when he would be arriving. Upon arrival, Enricho explained the cleaning process and did a fantastic job on the carpets. Enricho was friendly, willing to answer any questions we had and a pleasure to work with.
We also had Luke and Jimmy come to clean our dryer duct. They called before they arrived which was appreciated. They were friendly and answered any questions and concerns I had with the process. I would definately use their services again and would highly recommend them.
I had Ebriahim and Luke come to my house to Clean my ducts. They were friendly, professional, and punctual. They did a fantastic job and were out of here in no time. 10/10 would recommend! Thanks again guys!
They did a great job of moving out my junk. That old tube TV weighed a ton, and they got it out with no problem. IMO price could have bee $50 less, non the less I was happy with the job.
We used Home Depot/Steam Dry’s Junk Removal service. Luke and Mike were friendly and professional. They showed up on time after leaving a voice mail to give me a heads up. Quote was very reasonable and they loaded everything up quickly and efficiently and were on their way within 15 minutes. Would definitely recommend!
We had much needed cleaning done on our duct vents this morning. Mike was professional and provided an accurate quote before the work started so we knew exactly how we would be paying. He was timely and very polite as well. Thank you for a great experience ️
Enrico cleaning job was fantastic! The lazy boy rocker was the favourite chair of my dads and he loved it.he clean the chair to its possible fullest and we are very happy.why.because now it can stay in our family for future years to come! Thank you. Sincerely, Diane B.
Always appreciate getting my carpets and rugs cleaned by Enrico. Was able to answer a lot of my questions re: new furniture and how to protect their finish. Also was spot on time, efficient and cost exactly what I was quoted. Much appreciated
I’m soooooo angry and disappointed by a large company such as Home Depot! I had my cream color sectional steam cleaned by a employee that wasn’t trained properly. He also didn’t have equipment that was working right. My $8000 dollar couch is permanently stained with water marks. The costumer service department supplied no compensation and basically told me “to bad, so sad “. DO NOT LET THEM WRECK YOUR FURNITURE TOO