Service and selection are outstanding! We love taking the dogs in for new stuff. Staff helped us properly fit them for snow boots and sweaters. Always friendly!
They're always very friendly, they offer to take my stuff to the front if I haven't grabbed a cart (because I'm a silly goose), they adore my cats when I bring them in and go above and beyond. I love this place!
Honestly the best pet store in lethbridge. The staff is super friendly and helpful, the store is always clean and well stocked. They have a really nice selection of items like harnesses, jackets, supplements and enrichment items that lots of other stores tend to lack.
Great place to go for all your pet needs. The staff is super helpful and knowledgeable. They gave us great information for switching up our dogs diet and they were also so wonderful to him, he loves it here too.
The staff are very friendly! This place looks smaller on the outside but its very spacey on the inside. Organized well. Easy to find what I was looking for. Great rewards program! Overall the best experience I have had from a pet store.
An absolute JOY to shop here. CLEAN CLEAN CLEAN The staff exceptionally superb and knowledgable. In fact, I drive from Calgary to shop there. The selection, I cannot get in Calgary. Very good advice, as well. WELL DONE. My Marvin Muffin and Penelope Bean love you. My favorite puppies.
We've been getting our pet supplies from Homes Alive for years now, staff is super knowledgeable, eager to help, and if they don't have the answer for you another member of their team does. They have a points reqrd system thats also a nice perk.
Excellent customer service at this store. Love how they go above and beyond to meet a pet owner’s every need. I was helped recently with a frequent buyer program, their response went the distance to inspire my loyalty. Thanks Homes Alive!
Wonderful place to shop for all of your creatures! Staff is friendly and very helpful. They carry a wide variety of products including frozen blood worms and brine shrimp for fish and frozen meats like elk and rib bones for dogs. They welcome pets in their store as well. Love shopping here!
I checked they site for ultra ball it cost more for 1 then for 2 somewhere else! Expensive prices and price gouging! Also, they don't let you to leave a review in their site only at their store site in Calgary! Real professional!
Always fast friendly service at both locations. Very knowledgeable about dogs cats and smaller pet nutrition and toys. Prices are comparable to any other pet store, in fact cheaper than most.