Best Hotel in Alberta reviews - page 2

So impressed with Jeryll! The most pleasant, efficient check in service I’ve EVER experienced! A true professional! We’ll definitely be back!

Facility is old. Heater in suite is LOUD and kept us up the night. 2 of the bedside plugs didnt work, one of the bed sidelights doesnt work. Shower also doesnt work. Awful stay the only one good part is the water park slides are fun, hot tub was hot...

I had a wonderful room here for the Calgary International Film Festival. Clean, good amenities, conveniently located for the festival. I forgot my laptop in the room and they helped me ship it back to the States.

Great price, ok rooms. The rooms and offering can really use some updating. Additionally the towels and such could really be softer and a better quality. Really lacking in amenities. More accessible plugins for accessories such a mobile phone (really...

Always love my stays here. Easy and convenient. They have the most comfortable beds and the best pillows. The lounge is fantastic, too. One of the things I look forward to when flying through Calgary.

The staff was amazing! One of the best customer service I've seen in a hotel. Sheraton would be my go to hotel in Calgary for sure!

I stayed with some friends over New Years. Room was clean for the most part but could use a deep clean to get dust off light fixtures, chairs, etc. Hot Tub was great excepted we were disappointed there was one hot tub and one that was like 80 degrees...

Rooms wwre okay. What really was not good was the cleanliness of the pool area and wreaked of way too much chlorine. Floor was dirty, didn't look taken care of at all!

Lacking accommodations computer wise for entrepreneurs

Front desk lazy
Unresponsive and
Laid back except for good looking men

Very comfortable, clean, and modern. Beds are always important for me in a hotel and this one was great!

We did not stay there but did enjoy high tea! We also went to an evening talk about the history of the hotel. Both were excellent!

We used the hotels parking service to the airport for our international trip instead of park in jet this time. We will never make this mistake again. On arrival I called and spoke to the front desk at 2: 45pm. They said they would send a shuttle...

Average in every sense of the word. Neither good or bad.

No complaints, no praises.
True 3/5 rating.

Beautifully rustic but lost points (for me) due to poor WiFi and some reception staff were dismissive. Honestly, I was expecting quite a rundown hotel based on the reviews I'd read but it was lovely (albeit deliberately rustic) and quite...

The hotel's lobby was beautiful. The rooms also looked great and had great features such as a sofa and showers with multiple heads for different water pressures. The restaurant was really good. The staff were really nice and were able to give us a room...

Had a really shady experience with one of the managers at this location a little while ago. I was stranded after a flight cancellation and called to book a room for 2 nights until my rescheduled flight. It was a morning flight that had been cancelled...

First time staying at BRMR. We've had an excellent experience all around on rooms, exceptional customer service, and great amenities such as pool.and all condo style rooms. Rooms and facilities have been updated and upgraded. Wood fireplaces are...

It’s an older hotel that was renovated. My first room had an issue with the radiator where the heat wouldn’t go down. Maintenance came by with some quick fixes but probably needed more dedicated time to check it out. The front desk was able to help...

Room was perfect for my Family, friendly staff beautiful place …Its worth it that we can be able to cook

My favorite hotel in Banff. Warm pools on the roof are awesome. Rooms are new and spacious. Been here twice already.
A bit on the pricier end.