IKEA Edmonton

The store is big. I like that you can have an inexpensive snack. The selection of products is huge. You just need patience to see everything.

Fantastic place. I'm definitely overwhelmed with the selection and creative ideas they have put together. (abit confusing to navigate, but the staff are Fantastic and are always willing to help.).

Big ikea, always busy and regularly out of things, check online for what you want before driving there and avoid it on the weekend if you can.

If you like IKEA it will satisfy all your needs (lots of product, great prices, even a small Swedish restaurant). Lots of free parking, convenient product pickup areas, and friendly staff.

Glad to see they are fully stocked. 2019 to 2022 was bad for supply chains. Good quality items

Purchased a mattress and complete bed frame set. Went to exchanged it.
The service was excellent! Not only was I able to return it for the size I wanted. One of the manager took me back into the show room and help me pick the right one for the space I was using. Excellent service!

IKEA is a unique and fascinating European furniture store in the entire North America (and especially, here in Canada). It has wide variety of decent and elegant enough furniture items (large and small) and selections with the very cool showrooms. And all of it comes at affordable prices. IKEA is not like yet another downright ugly and cheap American-minded mediocre giant furniture warehouses!

I don't know what the deal is but this is our second week here in a row and so many things are out of stock. For example a lot of the wall art, standing mirrors, fitted and flat sheets, sheet sets, so many things were not in stock for 2 weeks straight. Such a waste of time driving all the way there and back.

Most of what we wanted was out of stock. May want to just check online before making the trip out. Not too crowded.

Ordered kitchen cabinets and cupboards beginning of June. We were told we would have to wait until mid June for the rest of our order. We came in end of June to exchange a few items and were told mid July now for the rest of our order due to global supply shortages. Called today July 31st and we’re told our order had been canceled with no reason given.
However we could pick some of our items today to try to get this complete kitchen installed.
Arrived at the store as customer service ordered ahead for us. We picked up a few more pieces and wanted to order the rest of our items but the department was closed at 1900 hrs.
I asked to speak to a Manager as I wanted to know what was going to be done for this delay and who canceled our order and why.
A person arrived and identified himself as a Manager and told us there was nothing that can be done or could be done. He said the customer service person we talked to on the phone was in Montreal and had no idea what goes on at this store. I asked for his name and he strongly refused after he said all we could do was send an email to head office. I said I wanted his name for the email and once again he strongly refused to give his name.
This experience has been less than favourable and I would suggest anyone else wanting to use this location be very wary. Customer service at the store level whether trying to return an item or ordering items is less than adequate. If it isn’t on the shelf or in the warehouse I would suggest not ordering it and having to avoid this kind of treatment. I know we will only have spent over $4000.00 here but one should be able to get better treatment whether it’s a $5 purchase or $5000. We are now at the stores mercy as we have half our kitchen installed and can’t turn back now or there would be a pile of slightly used cupboards and cabinets at the entrance in the morning.
We are stuck but hopefully this review will help you before you enter into a project with IKEA.

Overwhelming. Everything seems like it is aimed at you only if you are getting your first apartment after graduation.

Great place to shop for home furniture, plants and place to eat, you to be able to walk longer distance but there's elevator from main floor to 2 level.

Great big store! Amazing prices & huge selection! We went to ikea to get stuff for our new home and we’ll definitely go again

A family friendly, household good store, where you can find almost everything you need for your home at very competitive price too

Great place to shop all your home furniture. Service is great. Followed all COVID rules diligently including occupancy limit, often sanitation, mandatory mask wearing. Delicious tasting cheese pizza & veggie dog. But fountain drinks are tasteless. Feels like drinking sugar drink with no CO2 & extreme light flavour.

Some great items.but a little dizzying to navigate through if your looking for a particular item

Usually a better experience. Both items I was shopping for were out of stock. Difficult to find staff.

Never give this place a 5 star review because I feel like a hamster in a maze everytime I step foot into that place and I've been going there for years. Lol.sorry ikea. Even if your furniture is reasonably priced.