21 November 2023 19:28
Had my wife's grand Cherokee detailed today. I had to move my appointment 1 day and they were very accommodating. Detailing took about 3 hours, well I came back after 3 hours and it was done, so could have been less. Our jeep is pretty nasty, kids, food, gum, excreta. They did a great job. I wish it was closer to my house, but I'll be back.
02 November 2023 9:34
EDIT: Kal the owner reached out quickly and offered to make it right. Brought the van in again for them to redo the service without charge and with more focus on the areas I had complaints about. They also did extra by polishing the headlights, removing the foggy film. They also gave a gift certificate for our next visit. I appreciate the customer service, especially how hands on Kal is with his business. Thank you very much!

ORIGINAL REVIEW:
Really sad to be the one to not give a 5-star review! But I was so hopeful given the reviews I read before bringing our van in. And they were recommended by a friend too.

Got the ultimate interior and exterior clean for the secondhand van we just bought and the attention to detail was just on the lower end. Exterior was fine. Though there were a few missed spots. Understandably, the van was really dirty, but we were charged extra for how dirty the carpet was and we gladly paid. But before leaving, I asked them if they couldn't really do anything with the dirt on the leather seats and they told me No and that my best bet was to buy seatcovers. When I got home, I decided to pull the middle seats off and to try and scrub it myself and was able to lift the dirt off! So now i have to do the rest of the seats that I can't detach out in the cold. Also I'm left with a frozen puddle in the trunk of the van that I'm yet to thaw and vacuum
23 October 2023 7:51
Really good service and was faster than I expected. 2.5 hours for a full detailing. I don't get my vehicle detailed often, but when I do I will definitely be coming back here!
14 October 2023 10:35
Decided to bite the bullet and get a detailing job done on my car. I wasn't expecting anything crazy but these guys exceeded my expectations and more! Every nook and cranny was cleaned out and polished up to perfection! I would highly recommend this place and will be returning in the future!
11 June 2023 10:28
Excellent Job well ️ done they did my SUV complete inside outside job very pleased I have referred this company and a friend will contact them soon for there SUV plus my sons car too!

Highly recommended!
15 May 2023 21:22
I recently visited In And Out Auto Spa for car detailing and I must say, I was thoroughly impressed with their service! The staff was friendly, and the detailing was top-notch. My car looked like new again, and the best part was that the price was just right. I highly recommend this auto spa for anyone looking for great detailing service at an affordable price. Overall, a fantastic experience!
06 May 2023 14:23
BEST AUTO DETAILERS IN THE CITY! Definitely would give 100 ‘s if I could! Thank you for bringing my jeep back to life
01 May 2023 16:52
I am amazed! Cleaning my car was definitely not an easy task and all I can say is wow and oh my God. What a huge difference. Great work and great service!
28 April 2023 7:12
Worse detailing ive had, and to top it off, they scracth my dashboard quite significantly and my vehicle smelt like an ashtray when i got it back.

Ive complained to the office manager, who was very defensive and she basically told me that's how they run their business.

To all the expensive car owners - stay away from this place.
26 April 2023 18:49
I don't understand the pricing. Their competitors charge north of $400 for mediocre to meh service. Looking at you bubbles car wash.

Let me just say this, after these guys were done, our car looked like the day we picked it up from the showroom. Spotless. Utterly spotless. So clean that i didn't want to step in.

5/5 for service.
5/5 for friendly staff.
5/5 for quality of workmanship.
10/5 for value for money.

I wish Kal, the owner, and his staff all the success in the world and hope they open a shop in the south of Edmonton.
24 April 2023 21:12
This is by far the best cleaning shop I've ever been to and the prices are very reasonable
Highly recommend
They deserve more than 5 stars
09 April 2023 13:06
Brought my 2015 dodge journey for a detail. I was first greeted by a nice gentleman with a fantastic beard and I felt right at home. My car was cleaned very quickly and so professionally. My daughter had a great experience in the waiting room with me and we both so happy. Close by is a kids indoor playpark so that's a positive! This place is kid friendly! Parents come on down! 20 out of 20 stars
30 March 2023 0:16
Still the best place to get an amazing detail for an even more amazing price. Kal and his team are pros, very friendly and detail oriented! I was very pleased with my service and can’t believe how good my car still looks months after my detail!

Super shiny and fresh!

I highly recommend In And Out, I have referred countless people to them and will be continuing to service my vehicle here.

Thank you In And Out team!
14 September 2022 9:21
Been coming here since they opened and every single time it’s top notch service and quality! Thanks for always exceeding my expectations!

Highly recommended for sure!
03 September 2022 23:05
Amazing job! Car looks brand new, service was great easy to book and did a great job.
Would highly recommend them, and will Definitely be going back.

Update: I went back to them after a year to get my car detailed again and I have to say their standards have not dropped. If anything, they are getting better. Scott is amazing and very professional. This place is amazing.
31 August 2022 18:03
These guys always over deliver and exceeds expectations! Kal & Scott the best! Took my 2014 Toyota 4Runner to get cleaned interior and exterior, windshield replacement & ceramic coating. After it was done car looked brand new Scott even took care of other things in my car that others wont do.these guys really knows what they are doing and the customer care is top notch. Appreciate it
Will be back for my wife car next.
23 August 2022 12:14
Hands down the best detailing place in Edmonton. I’ve always had a hard time finding a decent place to clean my car and they’d always charge so much for work that I could do better myself. But at in and out auto spa, they literally exceeded my expectations and their prices are awesome! Trust me when I say, you won’t regret bringing your car in for any service.
22 August 2022 17:15
Alright so I’ve brought my vehicles here a few times and I am super impressed. From detailing on my explorer, to a full detail, 3m and chrome delete on my accord. If there were any issues I was also taken care of. I’ll continue to come back and let them work on my vehicles! Great service and great prices too.
22 August 2022 0:55
We rent cars on online ride sharing websites and after each rental our cars go to In And Out Auto Spa for Wash and Detailing. They provide fast turnaround and do an excellent job. The prices are awesome.
06 August 2022 15:48
This place has great customer service. The work they did was pretty good for what they charge. My car did look pretty good inside and after they were done with it.
05 August 2022 19:00
Always great work done to my vehicles, owner ensures never any quality issues as well. Always takes time to do walk thru of the units to make sure I leave happy.

Customer service from him is the #1 reason of why all my vehicles go there
02 August 2022 5:05
Kal is great to deal with. Honest and Genuine
Das Automotive’s West recommends In and out spa Detaling to our customers.
Thank you for the business.
29 July 2022 6:13
1 star because there’s no lower option.
Two terrible very similar experiences, so it’s not a one off day.
I booked an appointment here last year, weeks in advance for a detailing. I was told that day they’re running behind and to bring in it an hour later than booked. Called at 4 to see progress and they said they had planned to keep it overnight to finish, after I told them that wasn’t the deal and I couldn’t be careless for two days I was told to go before closing to pick up. I got there with my four young kids and was forced to wait for one hour until they scrambled to finish cleaning the van. I swore I would never go back but Scotty apologized and gave me another detailing for free.
So I decided to try again this year and basically the same thing happened. Appointment time was 10am. Called at 4 and was told shampooing and seats were still left and to pick up at close again. My husband got there and still waited a half hour until they again scrambled to finish.
Was sent home with a mediocre cleaning and soaked carpets and mats.
Never again even if it’s free.
24 July 2022 20:01
Scott did an amazing job on my car, honestly it was a wreck due to my dog who is also a part time owner of the car. I didn’t think it could look as good as it did after the job Scott did here at In and out auto spa. I will recommend this place to all my friends!
24 July 2022 4:15
The worst service I’ve ever heard of. Do you want to be carless for 2+ days? Do you want to have soaking mats and carpets in your trunk? If you answered no then do not give these people your business. How low can you be knowing you sent home a vehicle with mats and carpets soaking in the back of the trunk knowing that they can cause bacteria and mold? This is disgusting service. I want to rate you a zero but that’s not possible so I give you a 1.
16 July 2022 1:25
Best Detail Service in Yeg…Taken 3 different vehicles to them, phenomenal work every single time…Definitely recommend!
10 July 2022 6:14
Scott did an amazing job. My car looked better than brand new. He had great communication with me via text, and was extremely friendly. The work he put in was amazing, all while being extremely short handed, working alone.

Would recommend.
05 July 2022 13:34
Best kept secret in Edmonton. Can get detailing, window tinting, paint repairs and much more auto services.

The owner is great, very knowledgeable, friendly, attentive and professional. Staff are very knowledgeable and friendly and take pride in their work.
Pricing is great for what you get. Other places will charge twice more and will not get the same level of service. They stand behind their products and service and will do it right.

Would recommend to anyone, contact them for all your auto detailing needs.
27 June 2022 4:42
Brought my car in for a full interior/exterior detail and a single stage polish finished with ceramic coating. Happy with the work, good communication, friendly team and fair pricing. They work hard with a lot of volume (including dealers who dump cars on them mid day while they do individual’s cars). I’ll come back and send friends.
23 June 2022 22:35
Very fast, professional service! They went above and beyond to accommodate a last minute request (3M application), to my vehicle! Would highly recommend! Thanks again!

The team also completed a tint and full clean of my dads car! He was really happy with the work! Thanks again for killing it!
19 June 2022 4:14
Thank you so much for the amazing work you guys did on my infinity!

Will recommend to everyone i know!
11 June 2022 13:23
This was my second SUV for the Ultimate Interior and Exterior Detail at In and Out spa. Again, the quality and consistency of my second vehicle was the same as the first. I would recommend everyone take their vehicle here. Great prices along with great quality work.
03 June 2022 11:09
At first I was just going to go for an interior and exterior detailing but after talking with them I decided I could finally get the tinted windows I've been wanting for years. Added in some rim painting and a chrome delete and I'm so happy, my car looks perfect. Thank you guys again. I am seriously ecstatic
06 May 2022 6:04
I had my Rogue in for the full detail package and they were also going to see about helping me with some scratches from a hit and run that happened to me. The people were so kind and friendly and they got my Rogue looking very nice. It was a first time getting a detail done professionally for me. They tried to fix the scratches with a paint pen Nissan gave me but it was clearly not a match. They offered to see if they could find a better paint match to help me out.
Very happy with the kindness and service I received.
30 March 2022 15:08
I just picked up my car from them this afternoon and this place is amazing! Very friendly staff and my car came out brand new. Thanks!

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