Good location and kind staff. It was a little difficult to find someone to assist me with finding a book but it was during the Christmas season and so I don't blame them.
The girl who did help me was super kind and seemed to really enjoy working there.
Awful location. Their inventory is always wrong and they’re always out of stock of things even if it says they have 10 available online. The staff is also ridiculously rude
They added a new coffee shop to replace the Starbucks which is great, there's a good selection of food items. But it's not a good place to work or study, there aren't any working power outlets, which is a real shame. Would love to hang out and work here but not if I can only stay for one laptop battery duration!
I had a good experience here at Indigo. The store is clean and organized. There's a good variety of products, some that cost more and some others if you want to spend less. There's lots of books on display and staff are helpful if you can't find what you want.
I love this book store. I love it the most when I can go without my children, because there is so much to explore! However, when the kids do come along, they're enchanted by the children's section and always enjoy their time.
Updated to add (December 2022) Richard is the MOST helpful employee I've ever met here! He scoured the store with me for the books I had trouble locating. What a gem!
If you think Indigo is just a book shop, it is not! And this Indigo has so many little.thingies. That you can add to a gift that just make the gift (it ends up being the more prized item). I got a crafty birthday gift as the main gift and then found this little thing you squeeze and a squirrel popped out. When I went to pick up my child, I was greeted with the popping squirrel!
Walked in and was greeted right away. Employee helped me look for what I needed. They didn’t have it, but she showed me where I could find it and was super helpful. Great customer service.
None of the computers worked, staff are too busy to help me find and locate my books and initially just told me to see if it shows available in store online...
Take Chapters and mix with Bed Bath and Beyond and you have today's Indigo in Westhills. There is a whole variety upscale gift section in the middle of the store now. Talk about evolution of this business.
Unfortunately the Starbucks in here has shut down and they have not replaced that retail area yet. It will be interesting to see what they end up doing with it.
The store is bright and spacious with plenty of stock.
If you haven't shopped here in a while you may find it quite interesting to see the changes.
Honestly, one of my favourite bookshops, with a wide variety of cookbooks to manga! Plus the atmosphere is great, although sad to see Starbucks still being closed, since a café right in the middle of Indigo would be great, since you could drink coffee while reading. 9/10 ️
Bruce was super friendly and helpful with trying to find us our books he helped guide us through the store even though they are going through renovations he was able to help point us to the right direction and was very kind. Customer service was great at this location we will come back.
I love this location. Bright and clean with friendly helpful staff. I was able to locate the books I needed with little difficulty finding them. Wish there was a Starbucks still inside though.
This store is beautiful and well put together. The Starbucks is currently under construction I believe for an upgrade or maybe a changed venue. Staff are so friendly at this location and will take the time to help you find a GREAT if need be! They have a wide range of gift items that make up most of their sales; although they are a hefty penny! I suggest coming here for an easy and quick gift option but you will be paying 20-50$. They have a magazine section, huge anime and fantasy/sci-fi section. The self help options were smaller than expected but still good. I agree with @PaigeSmith in her review that this store is pricey so have adjust the review accordingly. Books that are unavailable can be ordered online from other stores and usually arrive within 3-5 business days depending on how far they need to go. The world travel section has shrank over the years but the auto biography section has grown. This is no longer the place to get journals or textbooks for school. They have a gaming and D&D section now which was surprising but a nice addition for those gamer inclined folk. Enjoy your time here! When the renno is done I hope to see another bustling cafe ️️️Gift wrap is no longer included: (I asked today! This is a 3-Ring Review from me folks! I look forward to upping it to 4 rings pending a complete bring back of the cafe and gift wrap options.
For what it is, it's pretty good. I found everything I needed at a good price and friendly service. I do however think it's silly that the Starbucks inside is still shut down.
Great store. Very pricey but they will have the book you need. Staff is friendly and great to discuss books with. Great recommendations. The Starbucks inside was removed and I did enjoy grabbing a coffee while shopping, it added warmth.
Enjoy this location for it's large open layout and large selection of books. The staff are always so helpful and friendly, they create a very upbeat environment in the space. Always find what I'm looking for and more!
Compared to many of Calgary's big book stores, this Indigo has the feel of a more personal environment. The staff, and customers, are exceedingly friendly and the atmosphere of the store is welcoming. It also has a wide selection of books in all genres, and a healthy sized area for children. Definitely one of the best in the city.
It's got all the books you need and has very nice staff love it. Well organized, easy to navigate. Pretty great place reccomend coming here for any of your book needs or any Starbucks you may need. This place is also where I got my D&D stuff with a great supply. I love coming here.
A nice Starbucks with some seating area, tons of parking, and a good-sized book selection. I wish the fiction categories were separated a bit more than “fantasy & sci-fi” and “literally everything else, ” but hey, that’s pretty much everywhere nowadays.
Wow over priced and thats boxing day sales. Virtually no staff. Maybe i didnt look rich enough. Twice the price of anywhere else i bin and not a thing i would buy for my house
More and more stuff, less and less books. Starbucks in the middle. Rarely beats an Amazon price in my experience. Not enough seats to test drive any books with your coffee.
I’ve always liked book stores and how they’ve had to evolve over the years. This one is no different. Magazines, small electronics, small gifts, vinyl, coffee. I can truly spend a few hours in here.
In my opinion, this is one of the best Indigo locations in the city.
The staff are helpful, but not intrusive or annoying. The Starbucks inside is secluded enough that it's not always that busy, and the staff there are always super friendly, upbeat, and accommodating.
The selection is a great mix of books and decor. Admit it, Indigo is starting to get good at decor. It's okay; I know; a book store selling decor and electronics, what the hell, this makes no sense. But here, at this location anyways, it seems to be working.
I couldn't find anything to complain about, and with the Starbucks and decor things being pluses, for a book store I'm actually going to give this Indigo 5 stars. What else do you want, you needy weirdo?
I find every indigo chapters to be very clean and this one is no different. I always find fantastic sales and bargains here. Layout is similar to all indigo chapters. Bonus tip: free gift wrapping - just ask!
This probably the clea est Indigo. Not.much staff vut when you.do dind a staff.member they are.extremely.helpful They stay with you.until you are.satisfied.
Awesome bookshop, wonderful ambience. I almost felt like a kid in there. They seem to have a lot of option on fiction and the like.
There seemed to be just 1 book stand for IT related books, I couldn't get the book I needed but I was told I could place an order for it and it will be available in about 2 weeks.
Overall I will visit again and I just found a new best place to visit.
Quick visit was able to find things for a newborn baby. Cashiers polite and offered a special we were not aware of. Saves $10.00.oh that will buy two coffees at Starbucks in store.
Great place to go if you are a booklover or just want to hang out with friends. Amazing selection of books for every taste, gift wrapping, electronics, sales, etc. Oh, and the iconic Starbucks.
This location was larger and had more choice than I realized! Had everything I wanted and responsive staff in checking us out "mobile-y" when the line up got a bit long and out of hand.
A smaller store of the chain, but nice lay out. Like the Starbucks in the middle with the seating. Good kids section and always have fast friendly service at check out.
It is currently winter -20C! They allow dogs into this store, so my pooches were greatful to get out of the house out go exploring and I was greatful for browse the great selection of art books they have
Had to call in this morning to order some books which were in stock. I spoke with Chelsea and she was so pleasant & went above & beyond to help me with my purchase! So great to have such great customer service, thanks again Chelsea!
I would have to say this is probably one of the best Indigos, overall I love the layout, the coffee shop is right in the middle which was a great addition. Staff overall are pretty helpful. The acoustics are pretty good there could be a lot of people in there and you really don’t notice. If they could put this store in a few different places it would be the place to go!