08 July 2023 13:55
Ramm is amazing, he got my shoulder moving again after countless different chiropractors, massage therapists, ect its the best its been in 10 years, very highly recommend seeing him. He took the time to explain how the joint works and what issue was, and gave me stretches and exercises to do at home that really helped, 5 stars!
12 June 2023 9:48
Excellent staff, fantastic therapists, direct billing. I feel great after my therapy, will be back if needed.
Highly recommend giving them a try, well worth it.
07 May 2023 13:02
Front desk lacks the ability to schedule.

Front desk can't give me an appointment in the near future, nor the far. They cancelled my appointment today and can't book another one which works for me. I could book one a month from now except they can't schedule that far in advance.
10 July 2022 5:12
Amazing Staff with great knowledge. Specially
my Physiotherapist Sharan. She has really good skills, knowledge and experience. I would highly recommend this place.
04 July 2022 6:19
Highly recommend this place for any of your physical therapy needs! They are so knowledgeable and kind and welcoming. I have see Sharon and she is so great! She is so knowledgeable in what she does she has helped me tremendously in only a couple visits so far, she even goes above and beyond and printed me off articles with best recommendations for my tendonitis. Definitely 5 stars
25 April 2022 22:56
Staff is very friendly and cooperative with the patients. Sharon, my physiotherapist, is the best of all. She is very professional and passionate about her job which makes her very close to patients. She was very patient with my treatment and supportive to the extreme. Because of Sharon, she made me aware of so many things I could do to recover fast. " I am very proud of you. " Thats what Sharon said to me which made me feel very accomplished to have followed her instructions and thus reaching to a positive result. I advise everyone to go ahead and try Innovation physiotherapy; they treat you as family.
09 March 2022 6:53
The people are warm and welcoming. They help with all of my recovery from a car accident. They are gentle and help with amazing recovery.
07 September 2020 3:50
Terrible service, unskilled physio staff that have no interest in your well being just in making money off of you. Do not go to any of their clinics!
24 February 2020 3:45
Every time I stepped into the door, staff is very polite and friendly welcome. I really honor to have Kelsea, Melissa, Nelson’s treatments.they are very professional and experienced, kind and patient, always willing to help and put so much time and effort to fixed my neck, shoulders, numbness of arm and TMJ.without any complain!

Great team, great service and very professional. I definitely recommend for anyone who needs a good physiotherapist to Namao-Innovation Physical Therapy.

Thank you to all you who touch my life, fixed my symptoms, and please keep up your great work!
15 February 2020 12:44
This is my first time with innovations after I had a MVA. I received treatments from Melissa who gave me thorough assessment, much care, attention and listen to my concerns regarding my shoulder, my neck and hip. Her accupunture skill is right on the points with no pain. A very professional and experience therapist!
18 January 2020 23:28
I being receiving physiotherapy by DR. Daksh Paramasivam at Belvedere location, and I can't be more satisfied, Dr. Daksh is very profesional with a great sense of responsibility and lot's of knowledge, after just a few days doing the physiotherapy exercises I am feeling so much better, I recommend him to anyone who is looking for good and fast results with physiotherapy.
Justa Minelys Di Berardino
01 January 2020 9:41
Nelson is the absolute best! If it was t for him I wouldn’t be walking or working! Thank you guys
28 December 2019 18:25
You can't go wrong with these folks. Are you in PAIN. Come see these folks. Fix you up and the team experienced and knowledgeable. My personal favorite place and team.
18 December 2019 19:55
Great team, very professional. Therapist has treated me a number of times, different issues. Pain treatments either tok the pain away instantly or relived the pain on the first visit. Definitely recommend Innovation Physical Therapy
02 December 2019 0:27
Melissa was amazing, I could barely walk when I severely hurt my back and one week later I had close to full mobility.thanks Melissa
29 November 2019 8:03
I just finished physiotherapy this week on my shoulder. I was experiencing pain and limited movement. After physio with Jey at Namao, I am back to full mobility and no pain. I highly recommend Jey – he is very professional and knowledgeable, gave me good advice for at-home exercises and answered all my questions. I’m very happy with my therapy at Innovation and especially with Jey. Thank you!
18 November 2019 21:54
I’ve been working with Nelson regarding my shoulders. He’s always prompt and professional. After a session with Nelson, my shoulders always feel better. I highly recommend him and all the staff here at Innovation at Namao Center.
09 November 2019 11:38
I am glad I took this place for my injury therapy. My therapist is great. The staff here are very nice. Definitely recommend this place. Renuka Narayan
31 October 2019 12:18
I recently found this office and it’s been so wonderful that I brought my husband to see Dr. Robert as well and I’m going to try therapeutic massage with Sam as well as acupuncture with Nhu! Excellent service all around! Amanda has been fantastic with booking appointments for us too! Great location; close to home and they treat us like family! So glad I called!
27 October 2019 18:51
This is my second time coming to innovations for a sports related injury, each time I have dealt with Brian. He is always really good at getting me back on track with the right exercise program. Definitely happy
08 October 2019 11:50
Amazing staff, I was lucky enough to have Brian as my physiotherapist, he never rushed sessions and was always pleasant to be around. We always had fun conversations while he would dry needle me and would even remember past topics. I would 100% recommend this place for anyone needing physio.
22 September 2019 5:27
My experience with Innovation has been very pleasant and professional as well. Jey, my physio therapist and the rest of the staff have always treated me with care and respect.i would recommend Innovation Physical Therapy - Namao to anyone requiring physio.
12 September 2019 12:48
Nelson is very thorough and attentive to details. He remembered exactly which treatments worked well for me and tailors each appointment to ensure I leave feeling 120%. Thank you for taking care of me Nelson! I’m a very happy client and will be back for routine maintenance!
07 September 2019 3:56
I have been with Innovation Physio for over 4 years. The physiotherapists are fantastic, very compassionate; and Innovated with trying new techniques to help their patients. With my different medical concerns; it is nice to have team that works together to help reduce my pain and keeps me mobile. Would recommend this place to anyone who is looking for a great physiotherapist and massage therapy.
23 August 2019 20:44
The staff here were fantastic for the duration of my physiotherapy sessions. I would highly recommend the Namao location.
23 August 2019 7:18
They booked me in same day when I called asking for help with a neck injury. Rut’s treatments were effective and the exercises she sent me home with helped a lot.
15 August 2019 11:20
Jey was amazing! Very knowledgeable, he really helped me out with a hip pain that I was dealing with for over 6 months with no results from other treatments. Highly recommend him!: D.
07 August 2019 0:52
From stepping foot into inovation physical therapy. The service has been amazing. I have done physio with rut and Nelson who are both awesome. Also done acupuncture with Nelson and massages with Lauren. I would 1000% refer freinds or family to the clinic. Also my mother in law now goes there for massages.
27 June 2019 4:22
Where were you yesterday? Where were you two years ago? To this day, two years ago, I was visiting family friends to share in their joy of "country living". (Westlock is a country, right?). We folks in Edmonton like sunshine and clear skies too! My family enjoyed the visit there as well as the aprx.one hour return ride home to Edmonton. We felt revitalized and as healthy as a basket of apples! However, everything changed just four traffic lights from our home. Our car was rear ended while stopped at a red light while we were waiting for the green to take us home. The brilliant white light suddenly flashed through my brain, and turned the daylight into a rather dim one. Then everything went black and dizzy for me. No, I did not die (I am writing this!), only, my "healthy as a basket of apples" theory sort of burst. The doctor at the emergency told me that sessions of physical therapy would make be a new man again, however my body and I were skeptical about this. I felt dizzy, had a constant headache, and my shoulder, arm, and neck were very stiff.these issues, along with slurred speech, had the memory of the "healthy apple" version of me feeling very distant. I felt anger towards the driver who hit our car and frustration with the unfairness of life.
The facilitator at the psychology group sessions introduced me to a new idea with how to cope with my depressing state, "From now on, you will be a peach, not an apple". I thought, "yeah, right", I still head my ten fingers, two legs, two eyes, etc. However, this new concept was reintroduced to me when I attended Innovation Physical Therapy, Namao. The wonderful people there, from the receptionists, manager, and therapists, made me feel hope again towards my recovery. The therapy provided at their clinic helped me heal not only physically, but assisted me in working through my inner tension and anger as well. I just wanted to be me again! I was a client of a therapist there, Melissa Voll, who specializes and is certified in many forms of therapy at the clinic. Throughout the past months she has cheerfully and effectively introduced and applied all of the possible treatment methods to soothe and overall improve my physical condition. A compilation of new and traditional therapy (including acupuncture and needling- both of which I survived!) were provided. Different exercises, tools, and methods were also implemented throughout the recovery process. Among all of these treatments though, I discovered that Melissa uses another secret approach as well. A great Teacher from about 2000 years ago wrote the renowned words, "The flesh is no help at all. It is lifting up the spirit that gives life. " (John 6: 63). The lifting up of the spirit, through her kind words, encouragement, and compassion, made Melissa's work outstanding. Have I said "thank you" Melissa for the well executed, complex therapy plan of yours? Well, Thank You! Way to go!

P. S. I am starting to like being a peach

P. P. S. After being involved in the collision two years ago, I am currently working as an auto mechanic, and enjoy fixing cars at Herbers Autobody. Ironic, isn't it? How is your [auto] body feeling today? Appley or maybe Peachey?

:)

Sincerely, Karl Kremic
17 April 2018 19:08
I see Nelson for Physiotherapy. I find him very knowledgeable, friendly, and caring. I find whenever I have an ailment he is able to fix my issues. I always end up leaving treatment feeling so much better. I like that he takes the time to explain the treatment. I really like his approach to treatment by using a variety of techniques including massage, manipulations, modalities, exercises, and needling or acupuncture. I find this is the best approach in treatment. I have seen a number of physiotherapists, but I haven’t found the relief I get from Nelson using his multi techniques approach. I would recommend him to anyone!
13 March 2018 18:25
Was just contacted because of a missed appontment and would be charged 50 dollars for the missed appointment. I explained that the reason why I missed the appointment is because I was not feeling well and literally have had little sleep due to recently having our second born child. I simply forgot the appointment, but the receptionist I spoke to absolutely had no compassion and simply treated it as a to bad so sad situation. Holiday season or not respect and compassion should be a basic business practice. Will not be doing business here any further
20 February 2018 7:26
Not at all a good experience for me. I went in thinking i was going to get a decent massage to loosen me up a little and thats what i asked the guy for. <45minutes ($100) consisted of 10minutes discussing body and health- ok.
<10 minutes of massage-
20minutes hooked up to a muscle spasming machine, which after 5 minutes felt like too much and uncomfortable, but no one was even around to tell to turn it down for the entire 20 min and i want gonna yell out lod for help.then 2 minutes of simple stretches, and discussion of coming back in 2 days, - no thanks. Not one to write reviews but after that experience its worth my time, because it had me angry all day.

Write a Review for Innovation Physical Therapy Namao



Overall Rating: