30 October 2023 15:54
Need to add more napkins. Burgers are a little messy. It's hard to eat in your vehicle.
29 October 2023 6:01
Stopped in for the 1st time as I drove Hiway 16A. Was impressed with the price listed, but tried the Jacks special burger. Have yo say UT was excellent! Stooped again the next day, ordered 2!
17 August 2023 10:45
Had a really good meal, with a great butter rum milkshake. There was a new person training - she did great and the team seemed eager to keep things moving despite being extremely busy. Good job team!
25 July 2023 6:57
Just came from there, ordered a milk shake and cost 9.23 wow.
By heir prices are nuts. Used to be reasonalble, slow at the drive in.would not go there again prices are insane. Why do you need to charge 9.23 for a milk shake
14 July 2023 3:36
Like a trip back in time and my first time here.that was one damn tasty burger. I'll be coming back again
09 July 2023 7:11
Corn fritters were great. Burgers were also very good. The flavor burst (crazy cones) were excellent. Lots of selections for ice cream. 50s atmosphere inside. A little tricky to get in and out of parking lot.
25 January 2022 20:09
Food is fantastic (highly recommend the veggie burger) and the staff are lovely. My dad loved it and said it reminded him of his childhood; it was really sweet see him enjoying the nostalgia of the place.
15 January 2022 7:15
This place is WAY over rated. The food is so bad. Will not likely be going back again. Cool Volkswagen Van though!

UPDATE: My burger was flavourless, really dry. Tastes like a discount burger from a value bag. Onion rings way over cooked, basically burned in the deep fryer. Fries weren’t that great either, maybe start making home made fresh cut fries?
13 January 2022 3:38
Wow! My gf told me we had to stop in as this was a place she grew up with. And Im so appy we did. Local food done right. Was greeted by a lovely women who was excited to give me history on the place. Was told this would be the best wrap i ever had and she was 100% correct! Thank you Jacks! Ill be back
31 December 2021 17:25
Good food fast servcie.could use a redesign of the drive through.feels old school which is great as burger places were great in the 80s
14 December 2021 7:07
My third time at Jack's and oh my what a disappointment. Hard day long day working want to pick something up something comforting in food. I got a ham and cheese melt the ham was so thinly sliced I could see through it, one piece that's it, one piece of perhaps kraft processed cheese. Do not call it a melt if there's nothing melting. I make a simple grilled cheese and I put at least two pieces of processed cheese or chunk cheese which I was thinking I was hopefully getting. Was not even worth the tax. Absolutely disappointing I would say that that was the worst food I've ever paid for.
27 November 2021 9:12
Just not the same anymore. I come back home a few times a year and I always head to Jack’s for those amazing burgers. Last few times I’ve gone, the burgers have not been good. Poor quality. Almost as if they are trying to save money. Quality has gone way down hill over the past 13 years of new ownership. Sad but true. Unfortunately I’ll have to now go to Harvey’s where I can load my burger up. Sorry Jacks, I really hope you guys come around again.
23 November 2021 5:14
It's a staple to visit in Alberta, Jack's has been around since the 1950s and my parents used to go out to Spruce Grove just for a Jack's burger, its cute and the food is good.
13 November 2021 0:28
Tried Jack's for dinner once years ago and was disappointed. Been driving past it for the last five years, and figured had to give it another shot as the place is always packed. I have no idea how this place has return customers. We won't be back. It's expensive at $33 for my wife and I to have a burger, side and shake. We were the only customers in the store when we arrived, yet waited 24 minutes for our meal to be ready. What did we get? A thin, dry, lifeless hamburger patty, cold saltless fries, and a sugary fake milkshake and we couldn't even finish our smalls. The corn fritters and the Mozarella sticks were the only things worthy of a single star.
02 November 2021 0:42
Horrible service by AJ! She decided to pick an argument instead of answering a question. Ps do not ever buy the Pint, the picture to follow, shows you would be better of buying an ice cream cone from a credible source
29 October 2021 10:46
Always great service and food from here. There is lots of options to choose from and we're never left hungry. Food is delicious and filling.
15 October 2021 9:55
Love this place. My kids had ice cream sundaes and I had a burger and poutines. Excellent food!
22 September 2021 14:16
I ordered 2 kids cheese burgers and the meat was disgusting, I'm not sure if it was hamburger or what. Threw both in the garbage.
30 August 2021 19:08
Have been going here since we were kids and we are well into the half a century old now! Love their burgers and banana splits.
29 August 2021 1:54
Jack's is kinda hit and miss. Sometimes you get the juiciest sloppiest and best mushroom burger and then sometimes you get a dry bun with hardly any mushroom. It really is a dice roll.

That being said the fries and ice cream are ALWAYS good and a bad Jack's "mush and fries" is still better than most places on a good day.
28 August 2021 5:25
Horrible service even for a drive thru. If there are child labor laws Jacks must ignore them because the girl at the till was about 12. Used to be a great place but now not worth the wait and the poor service.
08 August 2021 5:44
Had the mushroom burger and onion rings and the food was delicious and sure get more then what you paid for
02 August 2021 10:28
Food and beverages were amazing but the prices are a little steep on some of the items! Like $12 for a Lg real fruit milkshake, that is extremely expensive and the size is too big. It would be nice if you you had the standards sizes like the majority of other establishments do S, M, Lg and XL. Not S then jumping to Lg and XL. Also $4 or $5 for a small milkshake is expensive, especially for the size of your small. Your small is like the size of an XS.
It's kinda upsetting when you get 4 items and the price is OVER $30! In my opinion it should not cost 2 people that much to eat fast food. You can go to a sit down restaurant get a good amount of food and drink for $30 or less. I hope that size and price adjustments will be considered and made to your menu so everyone can afford to eat at you establishment and enjoy your food.
Thank you for listening.
01 August 2021 8:26
My opinions are based on drive through: So not sure if you can sit inside. Only know you can go into order. But staff & food Excellent
22 July 2021 17:47
Would have been a 5 but the wait time is really long. They did send someone out to speed up taking orders though.
06 July 2021 21:40
Always good soft ice cream, vanilla dipped in chocolate and peanut. Corn fritter are great, can buy take home frozen corn fritters. Mushrooms burgers are great and lots of fries a must to check out great service. Nice old style 50's type drive inn.
06 July 2021 4:57
Service was a little slow but everything is made fresh. Customer service was good, polite & accurate.
27 June 2021 19:50
Very busy place. Lots of vintage vehicles coming through. Service took a bit of time to receive your order. However it is understandable due to the number of customers that frequent this establishment. I will definitely return.
23 June 2021 18:20
To those who have never been to Jack's are MISSING OUT, The menu is like that of a 1950's Era, Thick creamy Milkshakes, Cheese burgers are Tasty, fries hot & crispy, they have Milkshakes of flavors I never tasted till I went to Jack's. When ordering your burgers, just say the word "Deluxe" with it and they will ask if you want fries, Onion rings or Poutine with it and what beverage. And REMEMBER, When you see a lineup outside of Jack's.the food is worth the wait!
10 June 2021 15:28
Jack's is Spruce Grove. Classic burger and ice cream shack that is a major part of Spruce Grove's history. Worth a stop whenever you're in town
07 June 2021 18:07
Never been before, but my Hubbie had years ago. We waited in a long queue of cars, and it was so worth it. The hot fudge sundae was amazing and my hubby loved the burger. I highly recommend.
26 May 2021 5:46
Had the Jack's burger based on the staff recommendations. Poutine was good. Corn fritters were revolutionary.
10 August 2019 22:58
The icecream is so thick and creamy and delicious! You will not have tasted anything like this.even premium brands cannot compare! I always have a hot fudge sundae and my husband has a strawberry sundae.amazing!
27 July 2019 10:26
Very quick and friendly service. Food quality was also pretty good, although quite expensive and messy/hard to keep everything together in a vehicle. Would repeat though - love to shop local.
19 July 2019 16:53
I've been going to Jack's Drive-in for as long as i can remember. They have the Best soft serve ice cream, way better than Dairy Queen! Plus the cones are huge. You defiantly get your money's worth. The Mushroom burger is amazingly good also. This little restraunt doesn't look like much from the outside could easily be passed by the unknowing person but once you try their ice cream and food you will have a hard time not stopping in every time your in the area.
17 July 2019 0:24
Tried to order, we were at the front of the line and no one even greeted us. Instead the women at the counter focused on putting in what I can only assume was an online skipthedishes order or something similar. That’s customer service for you apparently. I left my home to come to your establishment and instead of at least acknowledging my presence you focused on someone that wasn’t there. Terrible service.
14 July 2019 23:46
The burger and shakes are top notch. The poutine is very good if you like shredded cheese instead of cheese curds.
14 July 2019 11:09
Simply amazing. Every time I am in the area, I will go out of my way to go to Jack's.
The best milkshake that you will ever have! Amazing food, great service, great location! Very clean, with a great atmosphere.
Highly recommended!
12 July 2019 5:20
The service was good and the deep fried pickles were good but unfortunately there are no dairy free options at all.
11 July 2019 23:25
Awesome food and milk shakes. Retro atmosphere. Should be a mandatory stop while traveling through the area.
09 July 2019 6:24
A great local diner in Spruce Grove! My girlfriend introduced me to this place and we keep coming here everytime I visit. Their food is great Their poutine is amazing and their hot dogs and deep fried pickles. Will definitely try more things on their menu in the future.
08 July 2019 5:50
Good tasting burger. Fries was cold. Onion ring was great. Food presentation not so good. Cozy little diner.
06 July 2019 13:15
Went there tionight, first time got a mushroom burger mushrooms were raw sause was cold. Milkshake had no flavor, heard this place was great, maybe a while back but looks to.have gone into toolet heaven.
30 June 2019 9:31
Had good memories of better burgers from this place. Ordered the Jacks Special, and like other ppl said, patties are cheap frozen kind, and on top of that, they were not cooked enough. Just warmed up, not grilled. Fries and onion rings could be more crispy, maybe longer cooking time as well?
Feels like the (friendly) staff are rushing a bit. I'm not sure about wanting to come back!
Come on, Jacks! You wanna keep your icon status? You can do better.
25 June 2019 16:26
The food seems a little expensive so it’s a treat we enjoy occasionally. The service is a bit slow but as I understand everything is made to order and fresh.
20 June 2019 17:39
Amazing as always, been going there since I was a teenager 40 years ago. So glad they are still in business.
20 June 2019 6:56
Awesome atmosphere and friendly staff, I enjoy seeing lots of youth employed there.
Fantastic ice cream products!
18 June 2019 3:49
Was excited to try a drive in that’s not even really a drive in at all. Cute little place. Food was good, service was friendly but unorganized. Waited almost an hour for our food. When we walked in there was a couple ppl waiting as well. They either gave our order to them or forget completely. I was watching as people came in and lined up at the door. By 30 mins in I had to check where our food was. I got what didn’t you get, I hadn’t received any of it. Had to wait for them to remake it. Plus she lied to my face and said she yelled out that order and no one claimed it. Nope. It was really painful watching them struggle to find out what is who’s, bringing out one thing at a time to customers. Mistakes happen but they need to find a way to organize themselves. By the end of it way to many people in there. Very uncomfortable. Makes me wonder how much free food the give out in a day.
16 June 2019 19:46
Just had the mozza-burger with fries and gravy and I'm happy. If you're in Spruce Grove then hit this place up for some good eats. I had a basic sized mean and I feel like I just had a huge turkey dinner. I will come back with my family soon. Thanks Jack's!
13 June 2019 14:41
Great experience at Jack's! We got a groupon and got 2 burgers, veggie ones, and fries with a soda. The young man working the window was very friendly and speedy. Would for sure go back. Thanks Jack's.
04 June 2019 20:27
Neat old fashioned spot. Food is your typical greasy food. My chocolate milkshake was made with vanilla ice cream and syrup fyi, so if you want a good chocolate shake.don't go here.
31 May 2019 4:25
Funny. A group discussion broke out amoung strangers. How Jack's is better than Peter's. I thought I would impress the group thst I drove 30 mins for a burger. Elderly man topped me, he drove from Saskatoon. Then I found out that he worked with my dad and had a cabin at our lake. Great people all have good taste!
25 May 2019 8:13
Usually a huge fan, however really unimpressed with the staff, I'm always pleasant, as I work in customer service. The girl working the window was incredibly rude after I kindly repeated my order twice. Got our order wrong and a second staff member was exceptionally rude when I let her know more than friendly that it was incorrect. Maybe the issue is they can't hear through their intercom? Not my problem won't be going back for a while.
02 May 2019 10:36
Jacks is top notch. Order off skip the dish when I was working nd it was there in 15-20 minutes.

The food was fricking awesome and cheap. Got loaded perogies with saurkraut and bacon and the jacks burger. The sauce for it is beautiful. Will drive out fron Edmonton with the gal to try it again.
29 April 2019 18:52
We ordered a peanut butter Jack frost and unfortunately they didnt clean the machines between or mix it properly so it was about half vanilla that the peanutbutter wasnt mixed in, the peanut butter and then coffee syrup at the bottom.
Everything else in the order was good. This is the only time we have had something like this happen, but it's still disappointing
25 April 2019 13:50
Upon leaving the rec center in the grove. Two boys saw the little burger shop. Looks little. Burgers are big. Great mushroom burgers.boys had the cheese burger and special burger. Very tasty and quick service. Will be back

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