Jacuzzi Hot Tubs of Calgary

I had an exceptional experience with the Jacuzzi Calgary team. From their knowledgeable staff to their outstanding customer service, every interaction was top-notch. The team's expertise in helping us find the perfect Jacuzzi for our needs was truly impressive. The installation process was seamless, and they went above and beyond to ensure everything exceeded my expectations. I highly recommend Jacuzzi Hot Tubs Calgary for anyone seeking a premium spa experience backed by a team of professionals. Five stars all the way!

Thanks Jon, Annika and team!

We shopped at a few stores before arriving at Jacuzzi. At Jacuzzi we felt the most at ease. Jon gave us all the facts/tips/info we needed and we felt zero pressure to buy. The tubs are clearly high quality and we felt the price was fair compared to what we saw at other stores. An ongoing promotion made the decision easy!

The purchase, installation and setup was flawlessly executed. Good communication from Jon and Annika throughout. For ongoing questions and support - the shop is more than happy to answer our calls. Glad we selected Jacuzzi and would highly recommend.

Serdem just finished with the work on our hot tub. Just wanted to give some feedback on the visit. This was probably the best service I have received from a tech in any industry. Personable, patient, thorough and talented. If I have a choice I want him back on any future service calls. He’s a credit to the Jacuzzi brand and I hope he stays with the company for a long time.

Jacuzzi Hot tubs of Calgary went above and beyond to make sure I got my hot tub on time even with all the snow. I had a great buying experience with Jon, he made sure that I was well informed from start to finish. Loving my J-365 and using it almost everyday

I recently had my hot tub serviced by Jacuzzi and was very impressed. Annika is very responsive and the service technician (Serdem) was knowledgable, professional and efficient. I will definitely only use Jacuzzi for servicing my hot tub.

These guys are consummate professionals. Being a first time purchaser of a hot tub, I was intent on doing my research and asking a ton of questions. John, the sales manager, very patiently answered every single one of them in detail, all the while ensuring that there was no “sales hype” in his responses. He emphasized that it was in the post sales process that Jacuzzi Calgary really shines and he was true to his word (more on that in a bit). What really impressed me about John was that he never once talked down his competitors across the street, which was not the case with these competitors, who made several disparaging remarks about Jaccuzi Calgary. None of which proved true. John didn’t offer me any ‘too good to be true deals’, there were no “if you buy this weekend, we’ll throw in a free massage chair” spiels. It was evident that John and the staff at Jaccuzi are confident in the product they sell and the brand stands up to the claims they make. I absolutely love my hottub! There was a small hiccup during installation and delivery, mainly because I insisted on delivery during a -20c day. I noticed the issue after the installers had left on a Friday afternoon and when I called called John, even though he couldn’t get a team out that day, he himself came and looked at the problem and gave me his personal assurance that there was nothing to worry about and that Jaccuzi would remedy the issue on the Monday. And that is exactly what they did. With the exception of the one competitor, every other hottub dealer I spoke to during my research spoke very highly of Jacuzzi Calgary, for me when you have the respect of your industry peers, you truly stand apart from the competition!

Annika, the office manager, has more than exceeded my expectations for great customer service every time I have been helped by her.

Absolutely wonderful experience; knowledgeable and friendly staff, above and beyond service.