18 September 2023 19:39
We recently had a cable break on our overhead door. I called and they said someone would come right away.
Our door broke at 7: 00AM. It was fully repaired by 9: 15AM. Unbelievable service!
Would highly recommend!
10 August 2023 11:40
Took almost three weeks after repeated phonecalls to get an invoice or even know how much we were going to be charged for our repair. They were super quick to come out to our place on short notice, tech was fantastic in fixing the issue efficiently! Not completely impressed at getting charged 1.5 hours of travel time on the invoice at the full 150/hour rate. Maybe that is standard for this industry but not standard from other service companies I have hired for other things around the house.
07 August 2023 2:42
Always fast, friendly, professional service with fair pricing! Our garage spring broke last night and they had the new one installed by 11: 00 this morning!
02 July 2023 21:29
I ordered my door last November and JD said no problem to store it if it came in early. They were good to their word; it arrived early and I needed the extra time. Jen was great scheduling the service
Serge arrived on time with the new door and spent a considerable amount of time setting it up perfectly. There was an issue with the clearance because of the drop ceiling in the garage and also a manufactured beam that had been missed on the initial measure. Serge used something called a Super Sneaky to get the door to work properly. Unfortunately the old garage door opener couldn't be installed without the chain rail hitting the manufactured beam. I had a Chamberlain opener on standby which was to be installed the next day by a different company. Unfortunately it also had the same clearance issue so I was getting really frustrated. All of the issues had been a result of a missed measurement on the order.
I talked with Tony (owner) and we had a conversation about the problem. He offered me a Liftmaster DC belt drive opener at a substantial savings which I truly appreciated given the frustration I was feeling. Tony and JD Doors truly stood up and made my installation work the way it should have from the get go.
Special thanks to Shawn (tech) who analyzed the problem, and also installed the new Liftmaster opener. Shawn, Serge, and Tony are truly ambassadors of customer service and satisfaction.
Bottom line? I would recommend JD Doors to anyone who needs a new install, replacement, or just service work.
05 June 2023 23:13
A huge thank you to Neal and Sean for such fast friendly and great service! My garage door was completely stuck open & wouldn’t close. I called Neal and Sean was out within half an hour and got it closed & back first thing the next morning with the equipment to fix it. He also left us with some brochures for options for a new one which was great. Thank you both for such great service, I would highly recommend!
13 March 2023 16:26
We called three garage door companies before choosing JD doors.
Two of the companies asked us measure our door and provide them with measurements.
After waiting three or four days without a call back, we we called them back for our estimate.
We called JD doors who were polite and seemed to want our business.

JD doors called back right away to set a time and date for their customer representative to come by and measure.
Their customer representative was very polite, respectful and had a lot of knowledge.
The estimator explained to me that they make the doors right here in Edmonton.
We were provided a quote the same day they measured which was lower than the other two.

We are very happy with our garage door
The whole process was like clock work.

Thank you JD doors
13 January 2023 2:06
Very pleased with the service from JD doors! The team was easy to deal with and communication was great.
25 December 2022 1:09
Trust me when I say you should not look anywhere else for your garage door install! They treated me incredibly well when I called in panic because my current (builder) door fell off. The receptionist was amazing, I was able to get a same day, on site quote and the installer was a gem. Not only was the customer experience above and beyond, they also were by far the lowest quote, and with the fastest install time.
11/10 would highly recommend!
Thank you JD Doors!
03 October 2022 15:34
Excellent work at a reasonable price…on the occasions I’ve been to JD Doors everyone has been very helpful…. Would highly recommend this company
28 September 2022 20:42
Very friendly technicians did an excellent job and was quick service. Highly would recommend company.
26 September 2022 19:11
Best place in Edmonton for your overhead door. We buy all our overhead doors for our portable buildings there.
23 August 2022 0:18
Excellent service. Staff were all very pleasant. Went out of their way to get parts for me.

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