09 December 2023 22:14
I've been here for first and once to check one of my tires that seems to have a slow leak. They were friendly, helpful, and answered all of my questions. Definitely recommend them for best service.
28 November 2023 23:52
I've been here twice, once to have my low coolant topped up and another time to check one of my tires that seems to have a slow leak. Both times friendly, helpful, and answered all of my questions. Definitely recommend them over my Mr Lube experiences.
07 November 2023 20:52
They did my tires fast and efficient.
Great service! Great people and would highly recommend this location
05 August 2023 12:01
They told me I didn't need an oil change yet, though I was over according to both date and mileage. That itself is worth a good review.

Wish they would torque wheels they hadn't installed though, during a service.
30 July 2023 12:21
I had what I thought was a burnt-out turn signal light and Kyle figured out that it was just a loose connection. He was so polite and helpful, as is the whole staff! I don’t go anywhere else for my oil changes. Highly recommend.
23 July 2023 5:07
The guys here are always willing to help. Harman, Kyle, and Dustin a real life savers today!
14 July 2023 18:36
The staff member was very nice and polite. He was thorough on checking everything for my vehicle but didn’t push me into getting extra things done.
He just showed me what he was talking about and explained why such things should be serviced at some point.
After we were done he asked if I had any questions, and I was concerned about a recommendation I received from the dealership that I should be doing very soon, called a C-Service, & it would cost $1,500.
He looked up everything that it involved, and explained that he already showed me that I only needed 3 things serviced, out of 10 or more other things that would “need to get done” at the dealership. Everything else on the list, he said he already checked and everything was still good.
Super helpful, honest and informative!
I appreciated their help at the Creekside location
26 May 2023 18:59
Buyer beware: shady business

1 occasionally they charge a extra $20 special oil filter fee. Been there multiple times and 50% of the time they add the extra fee.

2 they checked my tires, & lowered the psi to 28, when they were at proper 31 psi.

3 they checked my cabin air filter and told me it didn’t need to be changed yet, then failed to put the cabin air filter back.

Really poor customer service, with inconsistent prices and mistakes being made. Find somewhere you can trust, you’ll save money.

Never again.
26 May 2023 16:35
Very exceptional service. If you have a problem they will help you out here. I highly recommend jiffy lube.
26 March 2023 22:08
First time visiting this branch. Jolly was very helpful and friendly. His whole team worked professionally and efficiently. I’d highly recommend this branch for car services
18 March 2023 15:54
Fast, effective, knew what they were talking about and didn't try to push the upsell too hard (you know when that gets uncomfortable)
25 February 2023 18:23
Thorough inspection and accurate recommendations. A bit on the expensive side but quick and convenient otherwise.
08 February 2023 2:36
Really impressed with these guys - went above and beyond today.

Had car serviced by them today - all well and good.

Then a little later engine light came on. I was all the way downtown. They immediately came out to me downtown and rectified the situation without any fuss.
03 February 2023 9:07
Had a great experience here; I felt I was educated, and given helpful advice. Was also in and out in under 25 minutes. Would definitely recommend this to anyone in need of vehicles maintenance.
31 January 2023 10:17
This guy's are so awesome and very professional. I was passing by one day at creekside around the shell gas station and I saw this mechanic shop Jiff lube.so I decided to check them on reviews to see how professional they are. To my my surprise I read good remarks about their staff so I decided to try them with my car. I came there to change my tires. And to my surprise the guys there knows how to treat a customer with kindness and they are really great. They know what is best for ur car. Especially Jayson he really made me laugh. Thank u guys. I will recommend you guys to everyone i meet.
30 January 2023 11:39
These guys are FAST, always double checking the entire vehicle, much appreciated Harmon and Jolie!
26 January 2023 18:58
This place has great service, i recommend getting you oil change done here. Jolie and the staff is always so friendly, helpful and always fast they take under 15 mins so its a nice quick experience
12 January 2023 18:39
All I needed was air in my tires, these guys were nice enough to do it for free! Amazing customer service, I'll be going back to do future business without hesitation.
11 January 2023 17:22
Amazing customer service as always. Alfie was so helpful, we wouldn’t go anywhere else. Thank you guys!
10 January 2023 8:31
Great service. Warm reception and super helpful staffs. Gave great tips on maintaining my car after the service.
20 December 2022 4:57
Very friendly staff
Informative and great service
I really liked his explanation never got the explanation before at any other place.
13 July 2021 2:09
Had a very bad experience with another service where they broke a wheel detail and didn‘t want to fix it! Came here and got the best service! Highly recommend Jason who saved my car!
08 July 2021 21:05
Very little wait time, super friendly & knowledge staff who explained the available services, work was done quickly & efficiently, excellent COVID safety measures. I highly recommend Jiffy Lube in Symons Valley & will use them again.
11 June 2021 23:48
These guys are incredible! I always get the technician Jolly and he’s so amazing. They are always honest and respectful. Takes no time at all to get service done. I will never go anywhere else
07 June 2021 16:27
Awesome experience! Shared a lot of knowledge. The game changer was I wasn’t pressured into buying anything unnecessary, a lot of these places have people coming in without a clue on what things are and how they should be. These workers were awesome and won’t try to grab your money
04 June 2021 16:09
Went in and saw Jason he was very helpful and super knowledgeable! He helped me understand what was going on and gave me really good solutions! Definitely recommend this location!
19 May 2021 12:55
Quick and quality work, got my oil changed and the service was second to none. Ask for Jeb and i assure you great customer service along with expert proactive measures to be taken to ensure longterm maintenance for you vehicle. Check him out guys!
09 May 2021 11:42
Fast and Quality Service. Very thorough inspection of my vehicle and picked out everything that was wrong or could possibly be a concern in the future. I highly recommend this location as they have impeccable customer service
08 May 2021 5:49
I went for my seasonal tire change yesterday; very affordable, quick (less than 20 mins), professional and friendly! I usually swap my own tires, but for their price it made no sense to do it myself. They even do a rust clean up, and end with hand tightening so you know its good and a complimentary check up after 100kms. Aside from the convenience of everything, all the guys were super friendly and cheerful, and very professional. I have had my oil changed with them before, and with both services I had an exceptional experience. Highly recommend!
02 May 2021 17:35
Very pushy to up sell service, overheard identical script to others in bay

900km after oil change here PO521 code came on. Changed oil again at 1500km issue resolved. No issue since 5000km later.

Pointed out a screw in tire said it couldn't he patched and tire would need to be replaced. It patched fine and is holding air 5600 km later.

Can't recommend these guys. Would say avoid even if conveniently located
02 May 2021 8:05
Love coming in to this location mainly because of Niaz. He is always professional and knowledgeable. Great customer service!
27 April 2021 19:25
Came for oil change. Staff are very friendly, professional and knowledgeable, specially the tech that did my car I believe his name is Jolie. They explained things prior doing it and never I felt being push with additional services. Price are reasonable. 10/10 will recommend this place. Thank guys!
18 April 2021 19:02
The staff was very helpful and friendly. They explained everything and upfront about pricing. I never felt pressured to get additional services.
18 April 2021 11:57
Great service, kind and welcoming staff. Needed an oil change and they took the time to explain and attend to all of my vehicles needs. Quick, efficient and accommodating. Appreciate the job well done! Highly recommend!
16 April 2021 10:25
Awesome customer service.professionaly trained.neat and clean environment.well mannered staff.love to visit next time as well
24 March 2021 14:13
Came in for a quick oil change. Jolie was amazing! He explained all my car needs and what services needed attention. He was very polite and knowledgeable, all the staff worked as a team. They made me feel welcome and comfortable, very professional staff and amazing customer service.
14 March 2021 14:28
I believe it was Jason that helped me out.they checked my engine light and assured me it was nothing to worry about. I expected them to try and sell me a bunch of stuff going by my experience with other lube places but I was in and out within 5 minutes with a lot of relief. Super friendly guys. I'll definitely be taking my business here again.
06 March 2021 14:55
I was literally told they have to charge a “shop supply fee” of $6.00 because they need it to pay for their wrenches and sockets. Isn’t that the cost of doing business? If you’re looking for value, I would recommend looking else where.
04 March 2021 5:45
Differential service and Oil change, in and out in 25mins AND at a fraction of the cost what the dealership charges. These guys are rockstars!

Go see these guys! They’re great!

Thanks boys!
10 February 2021 4:38
I came in the other day for an oil change to find out that I have an oil leak, these guys helped me out a lot by recommending me to go an auto shop and topped me up with oil to get me there. Hands down, saved my holiday with that gesture. 10 out of 10 would recommend them, if there is a problem they will help the best they can.
17 January 2021 20:08
I got an oil change done at jiffy lube and the staff were very friendly, knowledgeable and efficient at their jobs. They were easy to talk with, I understood what they were doing and felt confident in the service they gave me. 5 stars! I will be returning.
03 January 2021 15:38
Over priced and some of there lube techs dont know how to use some of the diagnosis equipment. They had me thinking i needed a new battery to replace my 2 month old battery. I had to go to another place to get my battery checked for peice of mind. And it was fine. Be very careful and record everything when you go to jiffy lube. Negative 5 rating
23 December 2020 15:18
Brought my own oil and filter. The tech tried to upsell and say my full synthetic oil from Costco was “no name brand and not good for my car”. They then turned me away saying my oil pan bolt was “rounded and too stripped”. The tech said I’d have to go to a mechanic. I drove to the nearest Great Canadian Oil Change. They had the oil pan bolt out and oil changed within 5 minutes. Laughing stock of the oil change business.
22 December 2020 16:24
I have a luxury vehicle that all other oil change specialists advsied they were not equiped to handle, but Jiffy Lube Evanston told me by phone that they could in fact perform the service. The on site manager sorted my unique issues in a friendly professional manner. Likely less important to most of us, but the shop was incredibily clean which always impressess me.
21 December 2020 9:14
Just want to give a shout out to the Supervisor of Jiffy Lube at this location I unfortunately never caught his name. I ended up calling 25 tire places and not one would help after I ended up with a flat on my trailer and forgot my spare! I called Jiffy Lube, they got me patched up enough to make it home! I'm forever grateful. Thank you sir so much for your care, with everything going on in the world, I'm forever grateful for your help! This is a huge lesson for me in being prepared for anything to happen.

Thank you!:)
10 December 2020 7:16
Had a great experience at Jiffy Lune this afternoon! When I arrived to have my winter tires installed they advised it would be a 2 hour wait, which I expected, but were able to get me in and out in one hour! They also noticed I had a set of new windshield wipers in my truck and offered to install them at no charge! Turns out one was wrong so they exchanged it with the right one without hesitation! It was so fast and easy, I’ll definitely be back!
07 December 2020 11:14
Clean well organized shop, staff were nice and professional. I was impressed with their knowledge and how they conducted themselves. Would most certainly return to this location and tell my friends and family to do the same.
05 December 2020 21:30
I stopped in (twice) only to have my anti-freeze coolant topped up since I was losing heat. No charge (wow!) but he also gave me good advice to see a mechanic to check radiator pressure (and possibly do a coolant flush). That was nice service and much appreciated. I have my synthetic oil changed there always (for 3 SUVs).
04 December 2020 0:40
Jason was really helpful and friendly.was honest about what needed to be serviced and what could wait a bit longer. Highly recommend this place. Great service.
25 November 2020 4:27
These guys are awesome! Had a flat tire, they were able to repair my tire for me while I waited in the vehicle. They checked over everything on my vehicle even though I was only there for the tire and good thing they did! I needed to have my interior air filter changed as well as had a brake light burnt out. Was able to get all this stuff done quickly and professionally. The staff were all working well together to get my services taken care of and they all really seemed to enjoy their jobs.

Thanks guys!
12 November 2020 18:10
Dealt with Frankie today. He was very professional and polite. He did a thorough job of checking everything on my vehicle that needed to checked. I explained that my check engine light came on yesterday. He promptly offered to hook up a device to see what it could be. I was very happy with his knowledge, service and willingness to help. He is definitely an asset to the establishment!
12 November 2020 5:27
Oil leak problem appeared AFTER oil change service. Coming back second time, they blamed the problem on "old car issues. " NEVER AGAIN!
10 November 2020 21:28
Needed a quick fix for my tire. Every where else booked solid. Was able to get in quick get my tire fixed with great service, the manager even came out and thanked me for my business and chatted with me for a bit. Great guy! Other places you see the guy sitting in their offices and almost seems like the employees are mad you came in. I’ll be getting all my oil changes and tire services from jiffy from here on out!
09 November 2020 14:40
Awesome shop! Had my own pit crew to change over to my winter tires! Thanks to Jason, Alfie, Frankie and Mustafa for doing such an awesome job! Highly recommend!
26 October 2020 8:49
Was recently convinced by a friend to use Jiffy Lube @ Creekside instead of going to my dealership for automotive services. Extremely impressed with their level of professionalism, great value and honesty. Conveniently located near retailers and restaurants which was ideal with two little kids. I gave the manager (Jason) a heads up that I have one child with special needs. He made accommodations for her sensory challenges which made the visit a pleasant experience for the family. Highly recommend Jiffy Lube @Creekside. Good value for your money.
19 October 2020 1:34
Franky the technician was great. Very friendly and knowledgeable.
The whole shop was clean and organized. Highly recommended. Thanks guys.
18 October 2020 18:36
Took my vehicle in on a whim while waiting for prescrition to be filled. In and out in before the pharmacy had prescription ready. What more could you ask for. Tech was great. So much better than my experience with another well known 'quick lube' place or the dealership.
21 August 2020 16:22
I went in with my car today, Jason and the rest of the team at jiffy lube were very professional and helped me get everything I needed done on my car in a quick and convenient manner. I will definitely be recommending them to everyone I know.

Write a Review for Jiffy Lube



Overall Rating: