Buyer Beware. Numerous products of substandard quality sold here. And apparently the products they carry are from manufacturers who don't provide a warranty.
Should tell you all you need to know.
Save your time and go elsewhere if you're looking for quality products and service.
Great store. Excellent friendly service. Tons of items to choose from. 4 star because there's not many items for the lady shoppers like myself. Not many "small" sizes, and not a huge Boot selection. But I usually find what I need. Tons of Carhart here too. Good discounts for certain companies. Up to 20% off
Service, stock, quality, price, and loyalty rewards program are all excellent. Has some non work specific clothing but it hasn't overtaken the store the way it has at marks. My go-to place for workwear related things.
Staff were nice, but I got a gift card from my mother for my birthday and they didn't have the boots I needed. When I asked for a refund put back onto her card with proof of receipt. They aren't able to do it. They also have very little selection for woman's steal toes.
The service is fantastic along with the selection but I find that the prices of things are a little higher than say Mark's even though they sell the same brands like Timberland and Carhartt.
Highly recommend. Everyone who works in oil and gas knows how expensive FR gear can be. My site just came live and I needed to gear up with winter coming. Shout out to Victoria, manager. She was super friendly and took the time to cater to my needs, recommending gear to fit my needs, where I wouldn't have to spend more than I needed. I thought I was going to spend $1000 on what I needed. With her help It was almost half that! These guys really care. Marks is just a fashion show, support the local guys.
Pathetic customer service. My father is unable to wear a mask, (when he tries wearing a mask, his blood oxygen levels drop to life threatening levels) and you refused him entry. The poor treatment he recieved from your employee was disgusting.
Rude service to a man with a medical condition that can't wear a mask. Her attitude and careless and unprofessional. If thats how they treat customers with disabilities, I won't shop this location again.
I've been shopping here for 5 years and have never had a bad experience. Every staff member has, friendly, helpful and knowledgeable. Great range of products and price points. If you're in Calgary and need workwear, you shouldn't be shopping anywhere else.
My boyfriend and I come to this store for all of his work clothes - they have a good selection and reasonable prices. Lisa is always such a huge help, she is very friendly and personable. My boyfriend and I recommend this store.
Love my carhartt toque! Was so happy to find one at this store. The staff were very helpful. Overall, it was a very pleasant experience, I was in and out, and on with my day!
We came to Calgary specifically to come for cold weather wear for my husband's new job in Nunavut. The girls were very helpful and extremely knowledgeable in all areas we needed gear in. Great shopping experience. We will definitely shop here again!
I had an amazing experience, the girls working were very helpful and friendly! They made me laugh and we’re willing to do anything to assist you and make the visit easier. Very pleased with their service. Will defiantly be going back often for my things!
I went there with my dad because he’s headed into retirement in the next couple of years and wanted a good comfortable pair so he can have them until he retires and to carry over into retirement. We had a wonderful experience. Not only were the staff friendly and knowledgeable, they went above and beyond by making sure my dad got the pair he wanted/needed.
We went on two separate occasions. The first time was to see what the store had and to test some product. The manager had been in store and came to chat with my dad to get a feel of what kind of work he does and what shoes would be best.
There was no pressure to make a purchase right away so we went home and thought about it— even though we ended up going back the next day to buy them! It’s the little things that people do that go a long way.
Great service and wonderful Staffs. They are very friendly and happy to help you every time you need. I feel very comfortable to come in this store. Great place to shop with great price.
Shopping at this location is a great experience. You get the help you need. Very attentive to your needs and the staff is very well trained and experience. Being in Calgary and be able to fine a place where I can confidently shop with ease is just awesome
I bought work gear for my brother and girls put special order for me n didn't take that much long to get in. I prefer to go there bcz i can get all my safety stuff from this store, staffs are so helpful and they explain you everything nicely.i love this place
Great place to shop:) have huge collection of FR clothing and safety shoes specially love their women's work gear and staffs are friendly, really helpful:)
The lady’s there were very great at helping me find what I needed and answered any questions I had. Great environment to shop in, I definitely don’t mind spending my money there! Best place to buy your work gear in whitecourt.
I had recently bought a pair of timberland boots and the back seam had come apart after a few months.they did exchange them then but the same thing happened after 2 months and they would not exchange or stand behind their products. I was told by the manager to try to glue them! They have lost this customer!
The customer service and knowledge is the best that we have come across. My husband was looking to replace his work boots and the style he always buy is no longer available. The salesperson was extremely helpful in explaining the boots needed for his trade and what he should be looking for in a boot that will last. This will definately be our go to store from now on. Hands down the best customer service experience!
Excellent Customer Service. I took one of my site guys to get a few items and after being a few places with horrible customer service and not wanting to help We came across this place. Olivia was fantastic and she even set our company up in the system:)