I used to have a good experience here but the staff has changed. They told me that it was closed at 9pm but then made smoothies for several other people who got in line that came from a lacrosse game or gym. Felt like there was some level of hypo-crispy here. Might not visit again. The south Asian chubby lady who is in her mid 20s might need some more training in customer service.
Update: I talked to the manager over the phone and she understood my concerns and told me that she would talk to the staff. Manager seems to be very understanding, but staff could use more training.
Their smoothies are over diluted (had 3 with my family) all 3 were bad. You can tell by the average reviews that this place is not following the jugo juice franchise recipes. Very disappointed, stay away from this place.
I purchased juice a couple of times and every time I remind them not to add water because I have experience some individuals are not honest and cheated while the customer is not looking at them. When I saw the worker putting some water ask him he said he is washing. I suspected he put water because the test is not pure juice. Just beware! Keep an eye on them after ordering!
I went to this place to request for a refill of my client’s (with a special need) water jar and the lady attendant was very rude to me, refusing to give me the water and even went as far as questioning my work. Lol
The owner was smart enough to apologize for her misdemeanours but that lady needs to be kind and compassionate to people.