Armin's expertise and guidance led to an amazing experience. He figured out exactly why my car was shaking and replaced what was needed. Very thorough team. Thank you:)
I have only good things to report. Bought my tires here a year or so ago and it was a good experience so I decided to set up an appt to check on a periodic strange noise coming from my rear end. I suspected a sway bar or strut problem but wanted a diagnosis. Within an hour I rec'd the inspection report and the rear exhaust shield had just come loose (they even supplied a video of it) and they just tightened it up. Someone unsuspecting could have easily been hoodwinked into a $500 or $1,000 bill. Their report also spoke about the brakes which I figured could be due because they've never had any work on them. Rather than recommend replacement, they said they were still good but to get some more life from them, the pads could be cleaned and lubed. I was happy to get this done if I can get another few years out of them. At the end of the day I had an honest and very efficient experience and I'll definitely be back. Thank you.
Front staff was knowledgeable and helpful with my questions on winter tire options. Issue i have is it took 2hr 45mins for a new purchase winter tire install. 930am appointment, pulled into the shop 1040am, done 1215pm. Another issue is the alignment check performed turned into an adjustment without approval costing me $155 which the manager refunded. My vehicle is new and the rear toe and camber were pretty off, toe was adjusted but camber could not due to factory design. So i went to Toyota and they said everything is on spec except the toe Kaltire adjusted. So the technicians at Kaltire may not be up to par.
Great shop for your wind shield needs. It was recommended by our garage, Midas and had the best experience. Punctual, professional and no nonsense. What more you want right?
Erin at front desk is amazing… calls me by name when I enter and offers advice and even discounted price for my many years as a customer. She makes car upkeep such a positive experience! Thank you Erin!
Warm greeting from reception. Armin (manager) took care of me right away and got me back on the road today. Thank you See you in a couple weeks for my regular service
Last time I go here the one dude just was playing with all the knobs in my car then forgets to put on my last wheel lock protector now I need a new set of rims thanks for doing such a poor job it ended up costing me more pfft
Great, quick service to swap my winter tires out and summers on. They noted the wear on the brakes but no pressure to do the service. Close to home, so a no brainer to go here!
Been coming here for a few years now and will keep doing g so. They are very honest, prices/rates are very good, customer service and after the job is done, still great customer support. The staff is very friendly and knowledgeable and always ready to help.
This is my second tire purchase at the Edmonton Trail Kal Tire location. They have a top notch sales staff who know what they're talking about. On my most recent purchase, I had the fortune of dealing with sales rep Erin and she's very good at what she does. Very friendly, helpful and professional. Kudos to Erin and all!
Great service, done in a timely manner and the receptionist was so kind and patient even though they had a crazy day with winter tire swaps. The staff in the back clearly were working hard to make the time and not have people waiting. Great job!