Kensington Auto

Always great service, and they explain what needs to be done right away and items that can wait. Friendly staff as well.

Self serve car wash here is great, not usually busy either.

Update: they closed the car wash down: (

These guys are the best at what they do! The techs are first class. I had a no start car. I contacted Kensington Automotive and they let me tow the car to the shop. At this time of year, they’re extremely busy. But they still took great care to explain to me what the timeline would be like. I had no choice but to wait for them to squeeze me in. The next day, I heard that they had been able to diagnose the problem. But it would still take another day to have the schedule to actually do the work. The communication was great throughout. The price was fair. The work that was done was phenomenal! Thank you David, Steve and staff for looking after me and my ride. I’ll be back for sure!

Rented a uhaul from here, the uhaul broke down after everything was loaded in it. Was on hold with the shop for 10 min before they offered zero help. What should have been a 2 hour move ended up taking the entire day. On returning the uhaul there was only one employee working who had to lock u land leave the shop to help someone else where while we waited with a baby and toddler.

They are great for u haul renting and drop offs but i once took my car for a tire puncture repair couple months ago. They said air valve is leaky so i paid and got the new one from them they kept the vehicle for whole day for a small change and gave it to me in the evening. 2 days later tire was flat. Went back and they said there is glass piece in tire need to replace whole tire. Fine paid 250 got the new tire. Today the same wheel started making rough sound of two rusted plate rubbing on each other. Luckily family was here so they opened the wheel and found 1 break pad was completely worn out like flat and rest of them still had life of a year. Also for that particular wheel all the screws were replaced while other wheels still have original screws and in much better condition. Not sure if I was scammed but if they say same story to you then just be aware. I could be wrong too but there are too many coincidences.
Update: although i had many issues with my tire but i did update my reviews from 1 to 4 star as i understand it could be damaging to the business. Although i had issues but their repair was up to the mark and the new tire is working good so far.

I’ve dealt with this shop a couple time And had nothing but good experiences. I got my out of province inspection done, it was done quickly and without any headaches. They even took care of a noisy heat shield rattle that have been bothering me for months

It’s a small shop, but it’s a good shop

Kensington Auto has impressed me over and over with customer service and quality of repairs. They diagnosed a problem from another shop that could have been devastating if not caught. They researched a repair for hours before coming to us with a solution. Refurbish a headlight to new! Polished out two rear fender rubs as I had a few encounters with downtown parkades…. I feel so lucky to have this garage in the neighbourhood!

Recently, my BMW air-conditioning system became contaminated. (Long story, btw, do not ever mix chemicals in your AC system.) My regular BMW shop was not able to help, they were too fancy to mess with contaminants. Kensington got the job done the next day at a reasonable price and little fuss. I am sure I will be in touch with them when next I need some work done.

The extra effort done by the team here to save us a massive repair bill is a testament of this organizations integrity and honesty. A dealership would never put in this kind of additional effort to save a customer money like Kensington Auto did for us.

Great job on interior detailing for our Ford Escape 2014 with leather seats. Feels like a whole new car! Fair pricing and quick turnaround

Really appreciated my experience with Kensington Auto for my tire change. They were great to deal with, excellent communication, very friendly, got to my car quickly and provided a detailed inspection of my vehicle. I’d recommend booking in!

Had my SUV detailed here. Amazing job, so happy with the quality of the job and good pricing. Will be back again

Honest and very fair! Found the issue with my truck that 3 other shops charged for but didn't repair! Highly recommended!