Keystone Tax & Accounting

Very professional and helpful, answered all questions and helped me out with my mess of tax info. Thanks Vivian!

It will cost you $10 each for every single information slip you include in your Tax Return. T-4's are the only slips that they charge lump sum of $10 for. Each charitable donation will cost $10, each medical expense slip will cost $10, OAS slip is $10, CPP slip is $10, each RRSP slip is $10.

My experience with Vivian from Keystone Tax and Accounting was excellent. Vivian walked me through what I thought was going to be a long and complicated process and she helped me through every step of the way and it turned out to be actually quite simple. Vivian as a tax preparation specialist is very knowledgeable and was able to answer all of my questions about my tax process. The thing that impressed me the most was I thought I was going to have a very expensive bill because of several investments in my portfolio but the price I was charged was quite reasonable for the work that she put in.

Vivian and the front desk associate made me as a customer very comfortable and they were clearly very passionate about the work that they do. I will be coming to do my personal taxes at Keystone Tax and Accounting next year and in future years.

If you are looking for a business to prepare your taxes that cares about each and every customer then come to Keystone Tax and Accounting.

My wife and I have been doing our taxes with Keystone for the last 6 years. WE ALWAYS get a refund and never owe so far. If you're wasting time with someone like H&R Block please save yourself some money and give Keystone a try! Always professional, and always quick. I can't think of one negative thing to say except that we wish they were closer. We live on the outskirts of Fort Saskatchewan, buy found them when we lived in edmonton. Now we travel 50 minutes just to have peace of mind our taxes are being handled the right way, to get us the most benefits. Thank you Keystone for treating us like family all these years, we'll never go to anyone else.

I came here for the first time recently, and they did not disappoint! I was greeted by the lovely receptionist Judy (I believe) and Vivien was an absolute delight! She was very professional and friendly. We had a wonderful conversation and honestly made doing my taxes feel less of an errand and more of an exciting thing to look forward to. Along with the amazing customer service, the prices are also quite reasonable and the process was fast. I would recommend anyone to come to Keystone and I will definitely be coming back next year!

Never go to this people to do your tax…. Worse customer service ever. She doesn’t tell you upfront what she charge, then boom $150. I filed my tax with them and they didn’t file it well, and got a patently from CRA for not filing the tax well due to some t4 she didn’t give in.

If you acquire business or personal taxes to be done fast and proper and inexpensive set rate I recommend that this is a great place to go.

The customer service is decent. However, when I filled my tax return I was charged $55 although there was a big sign at the cubicle that said ($35 FOR FILING YOUR PERSONAL TAX). When I mentioned that to the employee, she said that's only applicable on the tax season only. That didn't make any sense at all because that sign didn't mention that condition. I paid the $55 bill with a complete realization that I was over charged and it was kind of RIP-Off. Stop Overcharging Customers. Bye now!

I had a great experience doing my taxes for the first time with Keystone Tax & Accounting.
I was assisted by Tiffany G. Very fast & efficient. She took good care of me when it came to answering any questions I had. Very respectful & kind. Thank you guys for helping me with everything! I will see you next year!

Great place, affordable prices, will recommend to all my friends, the best place to get your taxes done in Edmonton

Great service. Very humble and kind team. They filed our tax so fast. Tiffany was very helpful. Thank you so much guys for your help. We will see you guys next year. Thanks

Incredibly skilled and knowledgeable accountants, very helpful and nice receptionist! Will definitely be back and bring all my friends, helped me get the max refund which has never happened to me before! Highly DO recommend

I was very pleased to say that my first experience at Keystone Tax & Account was sublime! Easier than ordering a cup of coffee! I've made a last minute call to Vivien to book myself in during the busy tax season, and they've accommodated me without a problem. Tiffany G.was the one who took fantastic care of me. She's very personable, taking the time to listen and built a wonderful rapport. She took the time to ensure everything was done properly to prevent any inconveniences, and tailored everything to my needs. She's very thorough, taking the time to inform me on my future filing and different ways to improve; I just can't recommend her enough. As a pleasant surprise, she even found me a hefty return!

I have to say well done, Keystone! You've picked your staff well!
Fast, efficient, and goes above and beyond! Thank you.

You've earned a customer for life!

Warmest regards,
- RS

10/10 would recommend going here. Everyone was super friendly and made everything super easy. As soon as I walked through the door I was immediately greeted with a smile from Anna and she made everything super easy afterwards. Afterwards getting my taxes done were a breeze. Everything was explained to me perfectly and I knew exactly what was going on throughout the whole process. Definitely going here for the years to come.

First time going to Keystone Accounting after dealing with the same accountant for years. Dealt with Tiffany who took the time to go over everything with me. I was able to claim certain items that my previous accountant never told me I could and in the end, I ended up getting a refund which I never get. Very knowledgeable and friendly. Prices are reasonable. Highly recommend them

I had my taxes filed by Tiffany at Keystone Accounting and could not be happier with the service and results!

I had an issue with some of my documents and Tiffany was attentive, and was able to fix the situation quickly. I absolutely recommend her for her knowledge and efficiency, she took care of my file, educated me, and made me feel like I couldn't have picked a better office to do my taxes with.

I'm so happy to have found such a professional office to do my taxes with and will definitely be coming back for years to come. Thank you Tiffany! Above and beyond service.

Michelle

First time doing taxes in Edmonton and Vivien helped me and she was beyond helpful got me my maxium refund and helped me with a year i totally forgot about (lol) She is great definitely would go again to in the future and recommend to other people.

Really recommend this place! Amazing staff and they really made my tax return experience worth going out and doing! Definitely would come back next year or for any of my accounting needs!

Friendly and competent, efficient service. Their communication skills are excellent and they went out of their way last year to bring the forms to me when I was unable to come into their offices. Very pleased.

We were just in with Vivienand she was absolutely amazing! We brought in multiple T4s and a bunch of Moving Expense Receipts that she had to patiently calculate all together and she got us the maximum amount of refund! And she did everything so quick and efficient! HIGHLY RECOMMEND Keystone Tax & Accounting! They're awesome beyond words! Will definitely go back next year! Thank you again Vivien for everything!:)

I have been coming to Keystone for the last 3 years. Excellent service. Very friendly staff. Highly recommend this place.

I recommend you all to come duke your tax at KeyStone Accounting, Best place ever to file your tax, they are very fast and friendly, good service ever and good results.

I went there for two returns and got reassesed for both years and now i owe CRA money for no apparent reason never going there again

Helped me with my taxes quick and efficiently, and i got my instant refund through them thanks for the help!

I have never filed my taxes before and Vivian was aware of that and she chose to take advantage of me for not being educated on how filing taxes works. I have brought her 5 years of taxes to file and paid her $35 for each year to file them. 35x5=$175. Vivian not only lied to me but she printed out fake papers and showed me papers claiming that my taxes were filed. Instead she didn’t even file them at all! She literally only filed for 2017. I only found out because after 3 months of not receiving any of my tax returns I called Canada Revenue and they let me know that only 2017 was assessed and received. So I had went back to her office to ask why this was said to me and her reply was “oh yes I have been meaning to call you, I have bad news you owe me money” because I had owed the government 1700 and she gave me a cash advance for 2166 and she said if I didn’t pay it in 30 days she would send me to collections. Overall this was the worst experience I have ever been through and it had opened my eyes to the fact that you cannot trust people who claim to be CPA if you don’t know them personally. Scammers I tell you.