The selection, quality and prices at Konto Furniture compared favourably with other furniture stores in the area. We were expertly assisted by Peter, who provided detail on the products we chose, without any aggressive sales approach. The delivery to a rural address was prompt and flawlessly executed by Devon and James, who unwrapped, assembled and placed the items in their intended spaces. All items arrived in perfect condition and the process was informed by tracking in real time. We have no hesitation to recommend Konto Furniture as an excellent and ethical place to do business. Thank-you, Konto Team!
I absolutely LOVE Konto Furniture! My sales rep, Peter, has been nothing but knowledgeable, kind and patient to help in our furnishings. Jason and Peter are quick to answer questions and help out promptly in custom made products. I am so grateful to find this business and representatives for our household needs! Thank you Peter and Jason, we look forward to working with you for our next order for furniture needs!
The staff were very helpful and knowledgeable, going out of their way to help us through the process and pick items that would go best with our vision. Thanks all!
Sales person was very helpful and made sure that we got what we wanted. Did not buy that day, looked elsware and could not find anything made as good as this pole lamp. Came back and bought it. Looks great in our living room.
This was not our first visit to Konto it is now my favourite store when I need to pick something elegant unique and Sturdy as well our last visit Saje was helping us she was so helpful really appreciate her effort to help us pick the perfect bed Thank you konto thank you Saje
We purchased furniture from Konto and Keira B.helped us out. Keira is very patient and attentive to our needs. She is also a graduate from interior design so she definitely has the skills and eye for what looks good. She's also responsive to emails and she goes above and beyond putting together photos what goes together and and what's in stock. She also is good with giving you ideas. We love the furniture at Konto. Thanks Keira, I'd highly recommend Keira if you plan to stop by at Konto.
Wife and I went in to look at bar stools. Jalal was extremely helpful and informative. He gave us a quote on some custom stools and will definitely consider going back to see him if we get something in the future. Kudos to him!
Jalal assisted me in purchasing a new couch. I was looking for a smaller sectional and he showed me all of my options. He answered all questions easily and was very pleasant to work with. My parents also purchased a table through him and we all had a good experience. Would highly recommend Jalal if you’re looking for high quality and reasonably priced furniture.
Jalal was amazing! My friends and I came into the shop looking few new pcs for our new home. He went above and beyond trying to look for something that would suit what we were looking for. It was our first time in the shop and we were very impressed. We thank you for your care and consideration for what we were loo king for, we will definitely be back!
Jalal was extremely helpful when I was in on two separate occasions. He was professional and friendly without being pushy. The ordering process was seamless and the delivery crew was on time and extremely professional as well. We couldn’t be more thrilled with our new couch and would absolutely recommend Konto to anyone.
Very knowledgeable, friendly and patient lol sales person. Took lots of time showing us the different options available to have custom stools made for our island. Lots of options available. Prices are reasonable for good quality pieces. Would definitely recommend.
Great place to shop, when you first enter and walk through your are not rushed and asked a litany of questions but in fact, they let you breathe and enjoy your experience. I purchase a number of items with this company and will continue in the future.
Amazing service! We delt with Sage and she was so wonderful! We had alot of needs for the space we were working with and she made our search a breeze! She was very helpful and was one of the reasons we ended up buying our sectional! We picked up the sectional ourselves so I cannot review the delivery service, we live out of the city so it was going to cost too much for us to get it delivered. Very happy with our purchase and the service we received!
They were very freindly, weren’t pushy. Ask if I needed help then left me alone until I needed help. The warehouse guys were great. Good all round service. Now I sit on my new chair. Awe
We are so pleased with the information and eased with our purchased. Kristina is been very helpful from the time we set our foot in the store. The value of the item speaks to its quality. Overall, we are happy with our purchased. Hopefully we will have a smooth delivery as well. Looking forward to received this purchased.
Great staff, the manager was extremely helpful setting us up with a salesperson that helped us pick out proper sized furniture for our room dimensions and worked hard to find current inventory for us to choose from.
We had visited and purchased two chairs for our new home and needed an additional lamp to add an ambiance to the room.
We strolled the show room and Peter walked us through the options and helped when ever we had questions.
After a few looks at several lamps we had it down to 1-2 lamps and eventually fell in love with a beautiful brushed nickel corner piece that had three shades.
It not only looks sexy but it looks amazing and adds a certain pop to the room.
Fay provided amazing service and was very knowledgeable! I appreciated not feeling chased by sales while making my new purchase but was offered great customer service!
We had a wonderful experience a Konto. The staff were very friendly and knowledgeable. We purchased two stools and are very satisfied with the quality.
Buyer beware. I just made a very expensive error. I ordered 4 counter stools and was dissatisfied with the quality. I would never put something like this in my kitchen. The welding was very poorly done and looked sloppily painted over. It was very noticeable by all who saw my stools and they were surprised they came from Konto. I took pictures to Konto and showed them the poor workmanship. They said there was nothing they could do for me because they were a special order, made specifically for me! Yes, you read that correctly. If you special order something and it comes defective, you are stuck with it. I’ve learned my lesson and would never order anything from Konto again. I’m assuming that if I buy something off the floor, I can return it.
We had a great experience shopping for dining table with Jalal! He was so patient with us and showed us several different models that would fit the style we were going for. He made sure to note down all the models we were interested in and answered our questions without a problem. More than that, he was lovely to chat with. We are so glad we made our purchase with him and would ask for him should we come back for more furniture!
Kristina was amazing! She was so friendly and very helpful. We looked at over 10 different stores for a table and konto had the best quality and interesting tables. Would def recommend.
Excellent Costumer Service & Quality Furniture. We had a very pleasant shopping experience. Jalal was very patient, helpful & knowledgeable and greatly enhanced our shopping experience. The delivery and installation option is very much appreciated! We still have few more items on our list and will be back for more. Thank you.
If you ever find yourself in Konto - St. Alberta Trail, look for Peter. He is such a great guy and very knowledgeable. He was so patient with my wife and I and he answered all of our questions. We had a lot of questions. He did not breath down our necks and he let us shop in peace. Peter is such a patient person and quite knowledgeable. You won't regret dealing with him. Thanks Peter!
Great experience shopping at Konto Furniture on St. Albert Trail, with our associate Jalal. He was very knowledgeable, accommodating, and not pushy at all. Answered all our questions, pointed out items that were currently on clearance (which was helpful!), and put us at ease regarding delivery. Purchased a very nice bedroom set that we look forward to receiving! Thanks Jalal & everyone at Konto Furniture - we will likely be shopping with you again!
Shopping at Konto was very straight forward. We were shopping for a dining table and they had exactly what we wanted in terms of style and function AND it was in stock! The salesperson, Fay, was very helpful and patient as we struggled to choose the right colour and size for our new house. I have previously shopped at Konto and had a similar experience which brought us back again.
We had a great experience with our sales representative, Fay. He knows his products, and listened carefully to what we said, so as to match the product to our needs. No pressure whatsoever! No attempt to upsell or add products to our purchase. We bought a dining table and 5 chairs after looking at a number of different options. Fay thought we were done and was pleased for us. Then the next day we changed our minds and went with a far more expensive option! We came back to reassure ourselves, and Fay took us through the two products again, patiently, to ensure we got what we wanted. He really listened well and in the end we were very satisfied with our experience with him. If we are in need of other furniture, Konto and Fay will be our go to store and person!
Great places, didn't walk away buying anything, but with a quote on an item.
Sales person was really helpful and took us to items that met our specs and priced stuff out for is.
Was just a little disappointed that one of the items that we wanted was on clearance and were told that clearance items aren't covered under warranty. So they fix any issues with the furniture, but out of our pocket. That is probably going to be one of the main reasons why we are buying from their sister store Soda Land.
We found exactly what we were looking for. Looked around and found that Konto has stepped up in style. We've always been happy withe the service and quality of products.
Very Poor Customer Service. Put a down payment on furniture in the spring and was promised that the furniture will be reserved for us, when our scheduled delivery date happened and furniture was delivered, we noticed the whole order was not there. We contact the store and they tell us mid-July we would see the rest of our furniture. Now its August and they tell us September. Very poor communication and practice from sales and management, selling items not even available. Worse than a used car sales person.atleast those people have the product they are trying to sell.
As always with Konto, service and the staff are above excellent. Went in to the outlet and we were greeted at the door by Peter (which is always nice to be welcomed). We had an idea of what we wanted and Peter gave us the time to browse the store and explore on our own. No pressure whatsoever (major turn-off in certain stores/outlets). After browsing, we bought what we initially went to buy plus a couple planters and stands. Very pleasant easy experience and only gave 5 stars as 6+ wasn’t an option.
Highly recommend either of their stores in the Edmonton area.
All service staff were courteous and helpful. Konto has a wide selection of quality furniture and furnishings. We were able to find everything we wanted
I had a great experience shopping at Konto. Customer service, friendliness, knowledge are top notch. Jennifer offered great advice, with no pressure. She knows her stuff!
Great product and seamless delivery. Loved the tracking feature and white glove service as part of our purchase! Iris was quick to respond to questions and easy to work with, many thanks for our new pieces!
I used to shop online all the time, but Iris is very patient and knowledgeable, Great customers service experience! I will definitely come back to shop at this store again!
Our salesperson, Iris was very helpful and accommodating. Pleasant, professional and easy to work with! She helped make our experience a positive one! She worked closely with her manager to be able to get us the best deal possible on our furniture. The manager was also very pleasant, helpful and accommodating. He followed up immediately with finding us a replacement piece for our chair and was successful in doing so. We are very happy with our purchase and even happier with the great deal! It was a very positive shopping experience and we would definitely shop here again.
Wes was outstanding! No pressure, answered all our questions and was extremely patient. Strongly suggest you got to Konto's and ask for Wes if you want help with your furniture needs.
My Fiance & I went furniture shopping here at Konto and were very pleased and happy with the service we received by Faye. He answered all of our questions without any hesitation. Always took the time to understand the question we were asking so he can better assist us. Overall we are very happy with the furniture we picked and Faye made it an easy process. We recommend Fay to anyone that wants great customer service; but most importantly, someone who listens to your needs.
Iris, did a amazing job in helping out with a sofa I bought, very helpful, and absolutely NO pressure sales, like other places, I will be making other purchases from Iris very soon and definitely recommend Konto furniture
The SaintAlbert store is very clean. Fay Choy was our salesman. Showed me what I was looking for, let me take final measurements. Very polite and professional. After I told him I was going to pickup the sleep chest I bought he suggested an easy way how to get to the warehouse. I highly recommend this store as I have been in there a few times. Every time the salespeople are not pushy, very polite and helpful!
JUST NOW Excellent selection, and the store is very open and inviting. The staff was friendly and helpful without being pushy. Prices were within a wide, affordable range. We had one issue where a dining chair was missing, and they delivered it to our house - 1.5 hours away - a week later at no cost.
Fast friendly service. Rachel and Gino answered all our questions promptly. Greatest part is they have " In-home setup" with delivery. Will consider Konto again.
I had the best experience as I walked into Konto. Fay assisted me with extreme knowledge of products, and possible combinations. Zero pressure, just complete support.
Great place to deal with, I had some concerns on shipping and timelines but everyone including the GM made sure that everything arrived in time. Delivery and setup was awesome. Highly recommend Kontos for all your needs.
My husband and I bought a beautiful leather sofa and love seat there and Peter was very helpful and knowledgeable. The delivery went smoothly and the movers were very professional.
Our experience at Konto was excellent, we'll definitely be coming back in the future! You aren't followed around, but help is always provided when needed. Peter was very helpful, informative, and patient.
I liked the selection of good quality products. The showroom was full but not over stuffed to discomfort. Our sales associate greeted us quickly, gave us the basic info we needed, then left us to look. She kept an eye on us while leaving us space and checked with us when we had settled on an item.
Best sales person I have witnessed in awhile. We will be back and buy our couch set as soon as we know where we are moving to.
Way overpriced furniture for what you're getting they are charging custom furniture rates for manufactured furniture.that being said I do like the look of a lot of their stuff I just don't think the quality is there to justify the price they're charging.
Was very happy with the customer service and the delivery service. They had forgotten one of my items on the original delivery and it was promptly dealt with in an efficient manner without any additional pushes from me. I'm happy with the furniture and it's quality that I received.
Jennifer was professional, friendly, with great communication. No pressure to make the sale when we came in, gave us lots of time to think it over and checked up on us to see if we had any questions. We really appreciated having Jennifer help us with our big purchase and will definitely be going back!
Took us an hour to decide & our salesmen was super helpful. He was honest and helped us to choose the perfect couch for us and how we sit & binge tv.thank you Fay Choy!
Konto furniture has excellent customer service and a great selection. I purchased three "barstools" from them and mistakenly forgot to note that I needed counter height stools and not "bar" height. I called Jennifer my sales rep and explained the error and she immediately said no worries bring them back and we'll swap them out quick. I came in and they had everything ready to go. No questions, no problems, on my way in minutes. I was worried it'd be a problem like some other places but it was no hassle. I will definitely be coming back!
We were very pleased with our experience with Rachel Tong and the staff at Konto Everything from the sales to the delivery went smoothly. We will definitely consider making another purchase at Konto should the need arise.
I had the best experience shopping at Konto Furniture thanks to the sales associate, Fay! He was so kind and helpful. He answered all my questions and never once pressured me to buy! He is absolutely awesome! I'm very happy with my purchase as they have great quality furniture and in addition their staff is amazing! I highly recommend shopping here!
Peter was extremely friendly, professional, knowledgeable and the practicing of social distance was not an issue nor did it hinder the purchasing of a new couch. John who handled the payment and pick of the couch was fast, friendly and as well very knowledgeable and it was ready to go with minimum contact.
Payment was not an issue to do to reserve the couch, as the deposit can be done online.
The pricing of the couch was extremely fair and a great value.
I would recommend shopping at Konto, great value, great style, and great to support local business
Konto St Albert - absolutely amazing. Every time my fiancé and I go there we are always helped immediately but never pushed! Great customer service. We were helped specifically by PETER and WES and they are absolutely fantastic. Also to note that all the other employees are welcoming and helpful as well. I had other employees help me even though it was someone else’s sale. Overall I love this location, I bought a lot of items from here and love their customer service and products!