We are new to the Lathered family and are so far SUPER impressed! We have been with cleaning companies before that have been horrible and sometimes create even more work. However, Lathered has been so easy to work with. Christina at customer support is phenomenal and does everything to try and make your life easier! Lathered wants you to be happy and is willing to work with your fussiness (me) or any goals you have in mind to keep your house sparkling! Don't hesitate to call.time is currency and you deserve more time!
I built a custom home (starting late 2016) hired Lathered late 2017) (from recommendation of a first cousin (who was BF with owner) Complained to owner Kristen about snagging/wrecking my $2700 area rug in front entry way! Emailed, got a brief response (after I sent her pictures) of damage after vacuuming! Never even showed up to look! Speaks volumes! Never reimbursed, zero communication! 10 THUMBS DOWN (would have wrote this review years earlier, but couldn’t on ‘LATHERED’, ALL I have to say is complete lack of morals, values, integrity! My $2700 front Area Rug was replaced soon after! Obviously Lathered Owner will deny! Typical!
They are always phenomenal! We have been using Lathered since moving to Airdrie in 2021 and have loved absolutely everything. The cleaners are always lovely, the cleaners they use smell so good and they help my husband and I spend more time with our kids instead of having to worry about cleaning. We love our monthly deep clean. Our kids are also so excited on cleaning day because they always have their stuffies arranged and it's those little finishing touches that make them extra special.
I booked this service based on a promotional ad I was served. However, they will not honor that pricing stating that it is not applicable for move out cleans. EVEN THOUGH this is not stated on their website. I feel like I was baited and switched, and when they stated the rationale, it was from their perspective and not honoring the customer point of view. I appreciate that they asked for my feedback which I have provided. My caution to anyone considering booking is to be EXTREMELY CLEAR with what you THINK YOU ARE BOOKING so you will not be disappointed like I am. In the end, I am paying the full amount so that the cleaners will be compensated appropriately. However, I will not use this company again.
Once a month the girls or some time one girl comes to my home to clean. They clean the bathroom up stairs, Shower stall, sink, toilet, floor and the glass. Also hang the towels neatly. I like the way they make little folds in the toilet paper. Next they vaccum all the carpet upstairs and dust the furniture. They vaccum and dust the stairs. They leave the kitchen squeeky clean. Everything shines, Also scrub the kitchen floors, 3 steps and landing. Every one that came did a wonderfull. Job. The house smells wonderful. No complaints. Always am happy with a very clean home. Thanks always with the cleaning. Arlette Trcka Today Ruby cleaned. She did a wonderful job. Always happy with all the cleaning. Thanks to all Arlette
Originally heard of Lathered from a social media connection… I was in need of having my house cleaned as with a newborn, I was not able to keep up on the house work. After several emails (in which all of my questions were answered in a timely manner) a cleaning was scheduled.
WOW! The team of gals that showed up to my home were on time and extremely professional, and well… nice! They did so much more than I was expecting and they were not offended that I stayed in the home while they cleaned nor that my dog was “helping”.
I am so impressed with the services provided that they are coming to clean a second time.
They do offer quotes for regular cleaning (weekly, monthly etc) which seem reasonably priced.
We were first introduced to Lathered for a move out clean, and they did such an amazing job that we wanted to pursue services once we settled into our new house. Being parents to a toddler, having pets and both working, we both noticed that we could use a little extra help with keeping the house clean. We opted for a monthly clean, which helps the big ticket items (cleaning bathrooms, carpet cleaning) that we often fall behind on getting done. Each time we come home afterwards, the house smells amazing, the clean is noticeable and they even organize our toddler’s toys in fun little scenes for us to find when we get home. It’s so fun!
Well run company that does a great job and is trustworthy. Good value for your money.
My only complaint is that they are quite busy, so sometimes they have a hard time being accommodating if you need to make a change to your regularly scheduled cleaning date. However, they are very understanding and flexible if you need accommodations made for time, and are more than willing to add you to a cancellation list to change dates.
We have used them for a while and will continue to!
The whole experience with Lathered was great. Their communication was awesome throughout and they did a really good job with the cleaning. Would definitely recommend their service!
We had Lathered come in for the first time this week and I was more than impressed! Their communication, quality of clean and price totally exceeded my expectation. Thank you for being so awesome! Looking forward to my next clean with Lathered.
Extremely poor quality of home cleaning. No attention to detail, did not vacuum & mop in corners, missed dusting, wiping of kitchen chairs was unsatisfactory. Special requests to vacuum under bed in master bedroom was not completed.
Lathered cleaning is my God send! After coming home from our week away, my house was gorgeous! The girls go above and beyond! My dishes were even unloaded and put away. I am beyond happy with how beautiful they leave my home. It’s cleaner than I could ever do myself. Thank you Brittany, Chloe, and Ortencia! You are awesome!
We’ve been customers of Lathered for years and love the service! They do an excellent job cleaning. And the support is top knotch! Any time issues we’ve had, questions and concerns are answered and resolved very quickly. If you are looking for friendly, reliable, professional cleaners, look no further!
Fantastic clean, professional and friendly staff, and superb communication on arrival times and special requests. I happily refer friends and family to Lathered.
Best idea we ever had was to bring in lathered. They use great non-toxic and sustainable products that not only clean and disinfect but smell great. Hands down the best team member they have is Kerry. I don’t get to see her as much as she largely works in other areas but when I do my house is perfect.
Fantastic customer service. Prompt email responses and very transparent and REASONABLE pricing!
More importantly - the work done is top notch! Our regular cleaner, Laura, is so awesome! We love having her at our home. Personable, professional, thorough and just all around amazing. She treats our home like it’s her own more so than just “someone who shows up to do a job”.
Based on her service and the fact that she trains other members of the lathered crew - I feel resolute in my recommendation and endorsement of Lathered.
Best cleaning service I've ever had. Consistent and reliable work; great communication by text/email. Meg, Kerry and Janae just did a great job at our house. (Calgary)
Very easy and flexible scheduling process with timely email responses. They do a fantastic and thorough job with added special touches. Last week my messy cutlery drawer was cleaned and organized as a special surprise. I love walking into my apartment after a cleaning to the scents of cleanliness. The checklist is a nice touch as well as it highlights everything that was done. They are very pet friendly as well which gives me peace of mind as we have a very timid cat. I highly recommend Lathered.
Lathered did both my move out and move in cleans for my new house and both were equally amazing. They also did a monthly clean for me while I was pregnant-which was a lifesaver! Their cleaners are always so friendly and thorough, arrive promptly and i love their little checklists they leave. The house always smelt soo amazing everytime they left. Thank you!
The Lathered team is absolutely amazing! The days they clean my house are my favourite days, hands down. They are always on time, have wonderful communication letting you know where they are at in terms of the clean/estimate, and treat your home as though it's their own. I recommend them to anyone looking for a super professional, fun, hard-working team who leaves your home smelling and looking incredible. Kudos to you Lathered!
We have tried other cleaning services but none have compared to the quality detailed job that Lathered does. While they may seem slightly more expensive then some others may quote you - you get what you pay for. We come home to an extremely clean and sparkling home (not just a superficial cleaning that we experienced with others) and we also do not need them to come quite as often since their cleaning is so thorough.
The work performed was top-notch, my house was sparkling and I doubt I could not have been more happy with the quality. Adding responsive and excellent communication and support, and I'll definitely be using Lathered in the future.
These ladies were fantastic! I was so pleased by the cleaning that was done in my home and I have already booked them to come again next month! With a toddler and a 3 month old, their service is an absolute life saver! The communication right from my initial request to the end of my cleaning service was fantastic. I also liked that they left a checklist of what was completed or not completed. Lathered will not disappoint!
I always wait for the honeymoon period to end before commenting on a business. We all have experienced the great service that fades over time. Well that is NOT the case with Lathered. These ladies are great, on time, thorough, little extras - like clean and refresh the dog's water bowl! Didn't know how this would all work with us working at home, but the ladies always are mindful and ask when best time to run vacuum is. Lathered was our first choice when we moved to Airdrie, glad we found them.
I have used Lathered multiple times over the years and they never disappoint! Love coming home to a beautifully clean home that smells of lemongrass they are so friendly and professional and always go above and beyond!
Lathered is fantastic, they are very flexible to your schedule if you need to cancel or reschedule for any reason. They are very professional and reliable and they keep you informed when they start cleaning and when they are finished. When they are done your house will look fantastic and smell great too!
The women who come to clean are always so friendly and warm (and not at all judgemental of my mess!). They are consistently thorough and there are never any surprises with costs, which is important for me for budgeting. I would highly recommend Lathered!
Lathered goes above and beyond with little extra's every time they clean. So much more than a cleaning company. They believe you will feel the positive energy they leave in your home and it's absolutely TRUE! I walk in to my home after a clean and the weight of the day is lifted off of my shoulders instantly. I don't feel the need to pre-clean or de-clutter before my scheduled clean, I know that whatever Lathered crew comes in to clean will have no judgement and they leave me feeling like they care about my home as much as I do. INVALUABLE!
The ladies of Lathered make my house sparkle every single time they leave it. The ladies know exactly how I like things and go the extra mile every cleaning. Never late, never cancelled and flexible when sometimes last minute changes occur. I’ve been with many other cleaning companies and none compare to Lathered!
I had lathered clean my home after I had my baby, and was so thrilled at how thorough they were. They cleaned spots I never expected, and was absolutely thrilled. Communication for the booking was also amazing.
These gals just really do do it all. There’s nothing like coming home to a clean house and not having to feel judged for getting behind on dusting or forgetting to wipe behind the coffee pot. For like a month. Lathered is my go-to, and they always make me feel good to be home.
It took me a long time to even consider booking a cleaner for my house. After the 1st time the lathered team came to my place I was hooked. I look forward to my monthly cleaning with the Lathered team. Our house sparkles after they are done. It make me consider having them in more frequently. I love to recommend them to friends as I can see the pride in the work they do. You won’t regret booking a cleaning with the lathered team here in Airdrie.
Excellent standard checklist (which is very detailed) and they always do a little extra. I love that they pay attention to aesthetics as much as they do with the deep cleaning. We have been so happy with our crew over the past couple of years. I’ve used 4 other cleaners in the past and our lathered crew has been the best; they always met or exceeded our expectations.
I don't know how they do it but they always make the house look way better than I ever could and it smells amazing! They are amazing to communicate with, accommodating and everyone is always nice and professional! I always recommend Lathered when people ask me for a cleaning referral
I have used Lathered a few times and won’t even consider using another cleaning service because I was so impressed. Very professional and they kept me up to date at every stage: before, during, and after cleaning. They managed to get everything on my list and a few extras which was a pleasant surprise. My kids never notice when I clean the house and even they commented on how clean our house looked and smelled. Will definitely use them again.
Lathered has always been professional, receptive, competitive pricing and addressed my questions. They try their best to fit me into their schedule. Congratulations on your successful business! Well deserved!
Lathered is a fantastic company to work with! They're so friendly to book with, the cleaning teams are efficient and professional and the work is excellent. I love the smell of their cleaning products and knowing that no stone is left unturned! Highly recommend.
The fine folks at Lathered were great! We used the service a few times and were always super pleased with the results! Will definitely be using them in the future!
I LOVE coming home when I know Lathered has been there. My home just feels better- and smells so great! I will be so happy when all of this craziness is done (& paychecks are back to normal!) and I can get them back in! I have missed them more than they know!
I switched to lathered almost a full year ago. They have been wonderful, my house looks amazing and the communication from the office is great! I’d recommended them to my friends and family.
The best team ever! They always leave my house sparkling and smelling amazing! Walking into a freshly Lathered house is truly the best feeling and such a stress reliever! Plus the team always will give my fur baby a little extra love!
Write a Review for Lathered Cleaning Company Inc. - Airdrie, Calgary, Cochrane, Red Deer, St Albert, & Edmonton