Legacy Heating and Cooling

Booked Legacy Heating and Cooling or a Furnace maintenance call. Easy to book with quick reply. Technician Shadiik arrived on time and very polite. Shadiik inspected the furnace, pointed out the humidifier is not working and the inducer is drawing a lot of power and sound like a racer car. Since our furnace is far from new, so we choose to fix and replace parts. Work was done in a timely fashion and Shadiik was very helpful to explain everything. Thank you Shadiik for doing such a great job!

Happy Chose Legacy Heating very friendly and professional, service, very knowledgeable staff always on time and great value

Had Arvin come to my home today and was very happy with his service. Didn't give me the best news but he was straight forward, easy to understand and very professional.

Matt & David completed an excellent install of my reznor garage heater. Thank you, it looks great!

Gavin was early, professional, and did great work. Second time I’ve used Legacy and am a happy customer.

Came inspected why the furnace wasn't working. Showed exact reasons why and gave realistic options

I called legacy when my furnace stopped working. They were over within two hours, only charged a call out fee when the furnace started back up with a few wire wiggles and left me with a quote for a few options of what might have been happening. Landon was great. Will call again - hopefully not too soon.

The service technician was prompt, courteous, friendly and knowledgeable. He took the time to explain his findings and the furnace replacement process.

Update: Had a service call on our hot water tank with Kyle from Legacy today. He was professional, courteous, and friendly (and shout out to the woman I spoke with on the phone this morning - I don’t recall her name, but she’s always a pleasure to speak with). Kyle inspected everything thoroughly, walked me through the maintenance we should be performing and gave advice on the frequency, and took a minute to give our dog a bit of attention.: D
Once again, 5 star service from Legacy!

Thrilled with the excellent service from Legacy Heating & Cooling! We had a new furnace, a/c, and water heater installed. Great products at a very fair price, and top notch service from the installation team. Dalton and John were professional, courteous, friendly, and respectful, keeping us well informed of their progress and walking us through everything when the job was complete. Huge brownie points for how sweet they were with our very pushy bulldog who insisted on supervising their work and following them everywhere! I think she’s pretty sad that they left. 5 stars!

Went above and beyond to make sure they checked everything, something other companies did not do. Very likeable employees.

Replaced hot water tank. They knew their product, very informative and installed tank in a timely manner. Very respectful and happy to answer all questions.

Excellent service from day 1 meeting my sales rep and working through to arranging my install. I was also impressed with the install team sent to my home as they were working in very tough install conditions considering the age of our home and the outside cold weather work conditions! Clean install!

I recently noticed a minor issue with my humidifier and a service tech was dispatched to my residence within the hour. A very quick diagnosis and repair had things cleared up in no time. Excellent after install service!

Had to call Legacy on the weekend. My furnace decided not to cooperate during the cold snap. Stephanie and Steve were wonderful. The problem was diagnosed and fixed quickly. I would definitely recommend this company!

Very good experience. Fast and responsive, affordable and helpful service. Technician was knowledgeable and professional.

Furnace went. Kyle came by he was very personable and friendly. Explained everything, Even when delivering the bad news about my furnace.

Kyle was a great tech very polite and professional, got our family back to warm before the deep freeze.
Would definitely recommend.

Dealing with Legacy was great! Landon came the same day and fixed the issue quickly. The price was also reasonable.

UPDATE! Wonderful service from the time I reached out and received a call back, regarding our furnace not working, to our tech, Kyle S, explaining and showing the issues. Price was exactly as quoted for the call out. Would recommend just based on the customer service and knowledge.
Within one day day we had a quote, measurements and a new furnace installed. Penny made sure we had many choices when selecting the furnace, from price, make/model, and warranties. Mike and Glen were efficient when they were installing the furnace and they let me know what steps they had taken and then they walked me through the maintenance of the furnace. Everything was cleaned up and the area looked like non one had been in the area.
Thank you Legacy for taken care of us just like family.

Good experience, Gavin the Tech was great easy to communicate with, was clear in his procedures, and fixed the issue in 1 call. Thx Guys

Kyle came in to repair my furnace no heat issue at 11 pm. Awesome guy, great attitude, and great diagnostics skills! Thanks for all the help Kyle! Got to say it’s very nice to see a company that does not charge overtime rates! Highly recommend these guys!

The Service was excellent. Kyle was knowledgeable and friendly. He was able to quickly diagnose the issue and get things resolved in a timely manner. I appreciated his thoroughness and his attention to the details and not once did i feel that he was in a rush on to his next call. Would reccomend these guys again.

Kyle was great to deal with as he was knowledgeable, courteous and straightforward. He showed me the various issues with my furnace while taking the time to explain everything. I would recommend Kyle at Legacy to anyone who painlessly wants their furnace issues dealt with. 10/10 would recommend!

Got some great info about our aging system and options for moving forward. Our system stopped suddenly and within a couple of hours of calling them we had a technician visit our home and our issue got addressed.

Used Legacy to come out today for a home inspection on my furnace. The two guys that showed up were very professional, explained what they did and options in the future for what I might need. Would definitely recommend and will use them again in the future.

Landon was friendly, professional, and knowledgeable. He took time to ask questions while on route and gave honest recommendations after completing his diagnostics. He took his time to be thorough with the repair and shared options for us when we need a furnace replacement. It was a pleasure Landon, thanks!

The installers were great. They explained what was done and answered questions that I had.

Make sure you do your due diligence in getting a few quotes before going with Legacy! Kyle (technician) and Penny (home advisor) were great. Both individuals were very knowledgeable and very kind. However, I had another local heating and cooling company quote me $8,000 less (50% less!) for the same furnace and air conditioning. Gotta pay for those Oilers ads somehow I guess… Won’t be with my money!

I recently just had my heater installed with this company and had a fairly pleasant experience. We had a yearly checkup done, and Landon had outstanding customer service and made the experience amazing! He was very kind and had no trouble explaining questions I had regarding the service. Thanks Landon you rock!

Legacy was professional with the hot water tank installation. Called yesterday and they were able to install the next day. Highly recommended!

Gave excellent service, informative, courteous, even laid out the red carpet—100% satisfied and will definitely use the company again if needed