I appreciate the student doctors and the attending optometrist who provided their assistance and explained my eye checkup thoroughly. I also appreciate Kay, who explained the choices of eyeglasses. Thank you for your professionalism and patience
The young lady that help my daughters and I was very perfessional and has great taste in style she helped me pick out the perfect set of glassed for me, and also my for my children, I wish her a great journey in her choosen career and i know she will be very successful. Happy studying sweetheart and I am certain you will to amazing!
Also we have been going to Lens crafters for 20 years and Danny is also awesome, always friendly and welcoming, thank you Lenscrafters Family for all that you do to help us see better
Loved my experience here so much! Special thanks to Kay for her amazing customer service, if I could I’d give a rating of 10/5, I had come in with an extremely damaged pair and Kay managed to fix it even against the odds of it breaking at 90%, absolutely astonishing service. She was friendly, the best customer service I’ve experienced at any place, as well as the attention to detail to fix the glasses and the care I experienced was amazing. A shoutout to Danny too for helping in fixing the glasses.
Kay was an amazing help! Patient, knowledgeable, and very friendly. Her, and the technician, I think his name was Danny, were fabulous! Their expertise really shows.
LensCrafters is the worst they don't even deserve 1 star. I went in to buy prescription sunglasses, and 10 day later, they call me to say the frame I chose is out of stock! Unbelievable! I was expecting to have my new sunglasses in 3 days, but they haven't even started making them yet! 10 days, and what have they accomplished? NOTHING! This is the second time they have inconvenienced me. I will never shop here again!
Dilshan helped us with our son’s glasses and was knowledgeable about the products. We will definitely be recommending LensCrafters to our family and friends.
I found the service there to be incredible. The person who helped me out was Kay, she was very kind and very open to help us and was extremely patient.
Definitely an upgrade from the old lens crafter locations. Very big store, almost too big as there is lots of middle walk around space but no displays of glasses. There is still a good selection of glasses at this location. Unsure of thier lens prices but they were offering 30% off the 1st pair and 50% off the 2nd pair this whole month (january 2023). They do have rotating optricians on site to check eyes. From what i was told it starts at 130$ and goes up from there for the exam. Staff seems friendly and not overbearing.
Pamela was so helpful and kind! She was very efficient & informative, she helped me pick new frames based on my prescription and face/eye shape (which I was clueless about) I have nothing but amazing things to say about her! If you need new glasses go see her at LensCrafters Sunridge you will not regret it.
Amazing service. Felt so welcomed into the store found exactly what I wanted and completely fell in love with my new pair of glasses. I will definitely be going back to get another pair of glasses. The staff is so welcoming and extremely helpful.
This is the best place for eye glasses, they have the best customer service. Juniad really went above and beyond to make me feel comfortable and help me to get an eye glass that fit me really well.
Bilal, amazing service and experience from him. Highly recommend him with your glasses needs. Bilal is very friendly and great person to be assisted by.
Have Junaid help you out, he was awesome! Was very helpful, wasn’t pushy, had good customer service & was just overall fantastic. Would recommend anyone to come here!
Very good and Professional Customer service helpful and friendly. They try their best to make sure you have the right choice and your happy with your Purchase thank you so much LensCrafters for the great Service. Shoutout to Mojib for going above and beyond!
Danny was very helpful in assisting my dad and me pick out new frames. He took extra care to figure out affordable options for my dad by explaining different lens + frame combinations. I especially appreciated his thoroughness in measuring how our frames will sit on our faces, which has historically been a hit or miss for me as someone with a tiny nose, chubby cheeks, and heavy lenses. I look forward to picking up my new glasses in a few days. Thanks, Danny!
Probably the best costumer service received. My dad came in needing assistance with a broken frame. It was a manufacturers defect. Mojeeb was very patient and understanding and assisted with the necessary steps to get a replacement frame. Meanwhile offered a temporary fix with the broken frame until the new one arrived. When the replacement frame came, he even helped with putting the lenses into the frames. Honestly made the frustrating incident go away with his amazing costumer service. Went above and beyond. There are other Lens Crafters near our area but definitely worth driving further for an excellent service. Thank you.
I WAS VERY EXTREMLY HAPPY, AND SUPRISE THE SERVICE I RECEIVED WAS ABOUT AND BEYOUND I EXPECTED, TOP PERFORM 100% I WAS ALONG WITH MY WIFE COULD NOT GET HOW THE SERVICE AS CUSTOMERS AND WAS TREAT AS FAMILY, I LIKE THAT AND WILL TELL ALL MY FRIENDS AND MY FAMILY AND SERVICE WAS ABOUT AND BEYOUND I AM VERY EMPRESSED AND WILL ALWYS COMING BACK AS A VERY HAPPY CUSTOMERS AND VERY GOOD FRIENDS TO HAVE CONSAVISION AND SOME (JOKES) GOOD TALKING THANK YOU AGAIN FROM A ABOVE AND BEYOUND COUSTOMER. DAVID
Great place to shop for glasses, sun glasses very professional and friendly service special attention to Assistant Manager Muhammad Bilal for taking care of me and giving me all attention like I was the only person in the store.
Very excellent service and the optometrist is very understanding of what's happening with your vision. I am truly impressed with the information the optometrist gives you.good job!
Great experience shopping at this store. The store manager Mojeeb was a great help. He helped me select great frames at a very good price. I was very impressed with his level of service and overall willingness to help. I'm very happy with my purchase and will be back in the future.
Recently got glasses here. Junaid was amazing and very helpful. He helped me pick out the best frame for me and made sure I got the best prices. I will definitely get glasses from here again.
Thank you Marlborough calgary lens crafter. My experience was awesome. The manager mojeeb and optician Junaid helped myself and my husband. They bent backwards to get us the best deal. I was extremely happy and will definitely send more customers. Thank you mojeeb for grade A service. Looking forward to my new shades.
I have a great experience and warmth welcome as usual when I walk to the store. And it’s one of our favourite place to shop. I appreciate the extraordinary service, the leaderships and teamwork.
I've been coming here for decades and they've always been good to me. I've tried a couple of different places over the years, "Grass is greener on the other side" kind of thing, but always end up back here at Lenscrafters Marlborough Mall.