08 December 2023 4:48
I had an amazing experience with this company! The customer service was top-notch, and me being deaf I highly recommend them to this company. Especially guy name Landon he is an excellent help and service!
27 November 2023 20:36
Landon Cronk was the sales person that I dealt with on 2023 KIA Sorento. Very professional. Good natured. Willing to answer questions and assisted with requests that satisfied me. Call Landon. He will put you into new vehicle!
22 October 2023 4:50
Cole was very helpful and professional. He got us into a vehicle that we wanted and made everything easy and smooth. My wife and I really appreciate Cole’s effort and would recommend asking for him specifically!
19 October 2023 13:35
Happy Customer with Kia Lethbridge. I recently got into a vehicle for my family and I. Big shout out to Riley for helping me through the process, and most importantly being honest and great to deal with! Thanks Riley.
15 October 2023 18:26
If your looking for a dishonest dealer and to pay well above MSRP for fake packages, this place is the one for you.
The only reason I even gave them two stars is because the service department came through for me. Don't trust sales. Do your research and you will find the same vehicle somewhere else with the same options for far less.
14 October 2023 23:44
Landon and Suketo at Lethbridge Kia provided outstanding customer service and were able to work with my budget to find the perfect vehicle for my family and I.
14 October 2023 23:40
I had the most amazing customer service experience from Riley and Rumel at Kia Lethbridge. Riley took time out of his weekend to communicate with me when I was unexpectedly needing to trade in my vehicle. He made the process delightful and eased a lot of the stress. Very knowledgeable and thoughtful. Rumel drove to my location to expedite paperwork. They were fantastic. I am off to a great start with my new Kia because they were amazing.
06 October 2023 2:14
Landon was more then helpful, determined to help me no matter the obstacles, i would highly recommend him to anyone! Super respectful and loved the suits! Always had my best intrest and didnt let any obstacles stop us from getting a car! I appreciate you buddy #1 in my books!
04 October 2023 12:50
I purchased a oil change package with my vehicle in 2020. Whenever I go in I ask them to only change my oil but they always find ways to charge me for something else. That was fine because I want my vehicle taken care of. My most recent experience an OIL CHANGE took TWO HOURS. I filed a complaint online and they addressed it by giving me a free oil change. Not at all addressing the issue that affected me. I doubt i will be returning here again despite the savings. They were rude and refused to acknowledge their error. They have no understanding of customer needs.
01 October 2023 21:25
The whole staff at this place is awesome. I honestly felt like I could never buy a new vehicle with how my credit is and they managed to get me in a 2021. They are very laid back and I didn't feel pressured for even a minute since I walked inside. Huge shout out to Landon, made me feel extremely comfortable amd not pressured, even got my payments lowered. Couldn't thank him enough
29 September 2023 1:19
Riley was our salesman. What a pleasure. Knowledgeable, confident, and a master of his craft! Evidently he loves his work. Sam did our financing, and what a fine gentleman. Friendly and good and what he does. We’ll be back to KIA Lethbridge.
26 September 2023 22:43
Left Kia Lethbridge after great service from Kiara and Landon! Worked hard to make everything as easy as possible and work best for me.
24 September 2023 9:21
Landon and the team at Kia have been amazing. They have gone above and beyond to make sure my husband and I have had a great experience. Start to finish. We are very pleased with our cars.
20 September 2023 18:08
One star is far too much for Lethbridge Kia. Worst company I have ever dealt with.
I bought my vehicle and extended warranty through Lethbridge Kia - I will advise anyone against using this company.
I brought the vehicle in three times with an over heating issue, I had to walk out after 4 months with a torn apart engine and a non running vehicle with no definite diagnosis. Their best solution was to charge me $22,000 for a used engine to maybe fix the issue, no guarantee.
Today I had to pay a $2,700 bill for their last diagnosis and labour of tearing the engine apart with no definite answer. This was initially approved through warranty but because they couldn't complete the job I had to pay out of pocket. They offered me financing for the bill at 30% interest! I had to move the vehicle today and pay the bill because they threatened to impound the vehicle and put a lien me if I didn't agree to the $22k engine or have it moved.
The customer service is non-existent. Plain rude, no help from any employees or managers, nobody knows what they are doing. Completely incompetent technicians.
The manager Nasir refused to talk to me after I brought the issue to AMVIC.
I can't warn people enough about how bad this company is, and they are owed by Lag Auto Group who owns many dealerships. Be aware!
This company is not apart of the Better Business Bureau, which is apparent in dealing with them.
I don't want this situation to happen to anybody else. Do not buy a Kia and do not buy any vehicle at Lethbridge Kia!
20 September 2023 0:47
All staff were friendly and knowlegable. Easy to work with and no real pressure. We enjoyed working with our salesman Landon Cronk. He was professional and easy to work with.
17 September 2023 13:38
Very helpful, listens to his clients and did not make me feel pressured and worked with me to find the best options
14 September 2023 20:17
Landon provided me with an amazing service. Top-quality customer service. You need to get yourself a Kia!
13 September 2023 10:56
Kia was super accommodating for me and worked around my schedule. Riley was very professional and explained things thoroughly as did the rest of the staff. I'd recommend them for your car shopping needs.
10 September 2023 4:33
Quick to help, able to meet expectations, and Kiara was both knowledgeable and friendly through the experience! Worth taking a look and asking the staff for help or questions!
07 September 2023 9:31
Highly recommend Kiara if you’re shopping at Lethbridge Kia! She’s was so nice and helpful
03 September 2023 11:13
Landon and Riley helped me choose the perfect vehicle for my daughter and I to be as safe and comfy as possible! We stayed in budget and the service was great!
03 September 2023 7:12
Recently just bought a car from Landon, he was extremely honest and helpful. He really made my experience worth it! Thank you!
03 September 2023 3:25
I had an excellent experience with Landon Cronk. I felt everyone here was very personalable and professional. I had a great experience here and just thought I would let everyone know!
28 August 2023 20:03
Riley Tessier and Landon Cronk at Lethbridge Kia has been exceptional in providing services for me. I was very happy to get into a different vehicle. Their enthusiasm didn’t go unnoticed. Thanks for the opportunity.
27 August 2023 9:35
Landon Cronk was phenomenal to deal with. I inquired with all of the Kia dealerships in Alberta, he was the only person that I found genuine and knowledgeable about the product. I initially was looking for a Sorento, however Landon got me into a Telluride and I got an amazing deal on it! Thank you so much

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