25 February 2024 8:02
Very accommodating for my late schedule, they stayed after hours and got it done.they also called the next morning and informed me that they had found a t4 that I had forgot about. I would have been reassessed, nobody wants that. So for everything thanks so much. I always get a great return at Liberty Tax.
13 February 2024 10:56
Edna is a blessing! She did both our taxes quickly and got us each a refund. Very pleasant and knowledgeable. We will be back next year.
05 October 2023 23:03
I was so nervous going in and felt so disorganized. I didn't think we'd be able to finish the two years of tax I was behind in our one appointment. They are so amazing. I'm getting back way more of a refund than I thought I was going to, and all the stress I felt beforehand is now alleviated, and I received so much great advice during the meeting. I am so grateful. Plus, they stayed open late for us to finish up. Just a wonderful business with a wonderful family running it. I'm going to send everyone that I know there:). (Thank you so much!)
16 September 2023 20:10
I am so thankful that I found Katie, she is so personable and her knowledge is vast. She is so quick to clarify and explain whatever is happening when I have something come up! If you've had a bad bookkeeping experience, go to Katie she'll make it right!
27 May 2023 22:48
Our family has used Liberty Tax both personally and for business for over 10 years. Edna, Lloyd and the team have shown us a professional experience and complete follow through in a timely manner with our returns. It is worth the drive into town to have things done right. Thanks again for your great work this year!
27 May 2023 16:57
Called to get some information from someone I had spoken with earlier but forgot their name and the receptionist was rude and acted like I was stupid. She didn’t even think to ask what my name was to search up my file.
Very unprofessional.
21 May 2023 5:47
Horrible experience. They were late for our appointment the and woman preparing our taxes was very slow and confused about the process. Not only would it have been free and faster to prepare myself online, but she also lied about the order she sent our returns out. So now despite paying 40x more in taxes last year, my spouse is receiving the carbon credit.
16 May 2023 22:56
BEST TAX SERVICE EVER. This company has saved me so much money over the years! My husband and I were first time business owners last year and set aside $$ for our taxes and GST throughout the year. When they did our taxes this season, we owed WAY less than expected! They are so personable, insightful and take the time to make sure that you get the best results possible for your unique returns. Would highly recommend getting your taxes done through them!
19 April 2023 22:19
Honestly a terrible experience but I will say that I filed here in 2021 and it was good, this year was bad. The agent me and my wife sat down with was completely unprepared to do her job, she did not have the know how or the experience to give us the tax return confidence all Canadians should get from these companies. It honestly felt like she did a 5 hour course and than was slapped on a desk and told to go do it. The women didn't know how to get access to my CRA account because I have layered forms of security. She didn't know how to access my RRSP information from CRA, I knew that she could access this information but she claimed she could not. Eventually I just said okay file without it I'm done.

The CRA website stopped working mid process to no fault of hers so we had to leave, the women called me 2 days later and said I know what I'm doing I have your RRSP information. My wife was in school last year and I have foreign income, honestly I'm nervous what else she may have messed up, I'm sorry liberty tax but out taxes are not something you should treat so lightly, it needs to be a professional experience not a hot mess.

Consumer be cautioned.
16 April 2023 7:10
Definitely get your taxes done with Liberty Tax! They are amazing. We had Mindy do our taxes & I'm so impressed with how she handled our personal & business taxes! I've gone to them for years & I'll never change.
03 June 2022 21:24
Liberty is a great place to deal with. WE had a little issue, but they were quick to rectify the Problem. I would highly recommend them.
08 May 2022 1:51
Lloyd is truly amazing. He speaks to you with kindness and understanding in all areas. Knowledgeable and friendly. I enjoy that they remember my husband and I each year as well. My son enjoys the leafy stuffy each year as well aha
07 May 2022 20:40
We absolutely love dealing with liberty tax. The are the absolute best at accuracy and knowledge of taxes and business. We found them to be extremely ethical and had many ideas for us on how we could save money on taxes with our business. I will never go anywhere else.
06 September 2021 12:43
Very friendly folks who know what there doing. Smart fast and very personable. So happy to have change tax company's and went to Lloyd and his wife's business they gave us our best return and made sure we felt welcome and comfortable all the time. We will never go to another business. Treated us with upmost respect and kindness. Thanks liberty tax you folks are the best.
15 August 2021 10:16
Very friendly and knowledgeable. Price was reasonable, and they were ask intelligent questions to maximize my refund as a single parent. Recommend them for everyone!
03 August 2021 1:06
Liberty Tax Red Deer is the best tax service in central Alberta, very professional, very knowledgeable. The best tax experience we have had, and worth every penny!
17 July 2021 7:33
I have been coming to Liberty Tax for years.
They have allways been there for me with all the deductions and savings I could get.
Advisor has been the nicest person who made it easy and fun too talk too.
I have allways made a appointment.fast and simple.but there are Walk-ins too.
Lots of free parking too.
25 July 2020 16:32
The team works very hard a getting maximum return, helps that some of them have worked for Revenue Canada.their knowledge of loop holes in taxation definitely shows!
22 July 2020 16:16
It Looks like they know what they are doing. Im surprise how much they charge us. $220 for income tax (me and my wife $110 each) not eve an hour there. I never paid that much before. I wonder why.
28 September 2019 1:33
This was my first time using Liberty Tax, I found them very professional. I was expecting to just drop my information off and return in a week or so to sign (like most tax places I’ve been to) however, they submitted my tax information while I was there and advised me of my expectant return. While submitting my information my advisor explained their process and answered any questions I had. I found the staff I had interacted with to be very pleasant and all around courteous.
07 September 2019 6:50
Lloyd and Edna provided us with exceptional service. Lloyd will answer any questions you have.is very thorough and professional. They work hard for you to get the best outcome of your tax return. Friendly atmosphere /knowledgeable staff and very willing to help. Would highly recommend Lloyd and Edna! Excellent service.
25 August 2019 21:39
First time going to Liberty Tax and certainly not my last! 1 I went in with lots of questions and concerns after a couple of tough years, Lloyd set my mind at ease and took care of everything! I will definitely be going back year after year!
24 August 2019 18:38
I have been a business owner, a contractor, an employee and I have always trusted Loyd and Edna to give me the best returns on my Taxes. You work hard for your money and they work hard to ensure you get the best outcome possible. 2 years ago when i liquidated my company their staff put a lot of time and effort into sorting through my bills, expenses and the like and my outcome was quite favorable. I would highly recommend this place to anyone. I will continue to show up faithfully every year!
30 July 2019 23:11
Lloyd and his team worked to ensure we got the best return possible while educating us to better prepare for next year. I highly recommend Liberty Tax Red Deer!
20 October 2018 22:37
Tommorow I will be going back for my third year with Liberty Red Deer. They have done a good job and I will be going back there for the foreseeable future.
22 September 2018 19:41
My husband and I have been going to Liberty Tax for the past couple years and have had nothing but great experiences! The team works hard to provide you with the best tax return, and it pays off! Thank you Lloyd, Edna and Josh!
15 September 2018 20:32
Learning that Lloyd at Liberty Tax Red Deer previously worked for Canada Revenue Agency, made trying their services for our taxes easy to switch from our previous tax place. They are very economical and they take the time to ask questions to ensure a thorough return. I have referred 6 other people over the past couple years. They have all had awesome feedback with their experiences.
27 August 2017 21:45
Absolutely amazing service! Staff is friendly and extremely knowledgable. Not only did they answer all of my questions, but they also helped me maximize my return like non-other. I have been telling my friends all about them. Highly recommended!

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